Recall
Mercedes-Benz Eqe350 — 23V853000
NHTSA ID
23V853000
Make
Mercedes-Benz
Model
Eqe350
Years Affected
2023
Recall Date
2023-12-15
Component
ELECTRICAL SYSTEM:SOFTWARE
Units Affected
10
Completion Rate
—
Mfr Campaign No.
2024010009
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.