Recall
Neo Trailers Ncv — 13V499000
NHTSA ID
13V499000
Make
Neo Trailers
Model
Ncv
Years Affected
2010
Recall Date
2013-10-23
Component
LATCHES/LOCKS/LINKAGES
Units Affected
434
Completion Rate
—
Mfr Campaign No.
Summary
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Consequence
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.