Recall
Proterra Catalyst — 21V268000
NHTSA ID
21V268000
Make
Proterra
Model
Catalyst
Years Affected
2019
Recall Date
2021-04-19
Component
ELECTRICAL SYSTEM:SOFTWARE
Units Affected
12
Completion Rate
—
Mfr Campaign No.
SC-21-085
Summary
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Consequence
The rear door may open without the driver's awareness, increasing the risk of injury.
Remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.