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Recall

Glaval Bus Entourage — 12V384000

NHTSA ID
12V384000
Make
Glaval Bus
Model
Entourage
Years Affected
2011
Recall Date
2012-08-03
Component
STRUCTURE:BODY:ROOF AND PILLARS
Units Affected
90
Completion Rate
Mfr Campaign No.

Summary

Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.

Remedy

Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.

Affected Vehicles

Glaval Bus Entourage
Model Years: 2011

2011 Glaval Bus Entourage