Safety Score
76
Safe
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-06-30 | 25V434000 |
SUSPENSION | 546 | — | Details |
| 2024-09-27 | 24V723000 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER | 1,591 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-05 | ENGINE | No | 0 | Discovered oil leak after smelling burning oil in garage. I have the 2 liter turbo motor.. Service tech at VW confirm… |
| 2026-03-01 | ELECTRICAL SYSTEM | No | 0 | The Digital Display Continues to drop connection to phone when driving. Digital display drops blue tooth - will recycl… |
| 2026-02-27 | ELECTRICAL SYSTEM | No | 0 | Driver side door came unlocked while driving. Lock and handle would not engage, had child in the car. |
| 2026-01-09 | POWER TRAIN | No | 0 | When the vehicle was shifted from park to drive, the vehicle went neutral and began to roll back. Immediately there wa… |
| 2026-01-05 | UNKNOWN OR OTHER | No | 0 | While driving approximately 75 mph on an interstate highway, the engine suddenly shut off without warning. There were n… |
| 2025-12-24 | AIR BAGS | Yes | 0 | Vehicle: 2024 Volkswagen Atlas Cross Sport VIN: [XXX] Component: Air Bags – Frontal (Driver) Description of the prob… |
| 2025-12-01 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | am writing to formally report a serious safety issue with my Volkswagen Atlas. The SOS system is malfunctioning, and as… |
| 2025-11-01 | ENGINE | No | 0 | Acceleration problem upon accelerating passing a vehicle has become a safety issue. Approaching a vehicle and slowing … |
| 2025-10-24 | UNKNOWN OR OTHER | No | 0 | Infotainment screen has had issues since the last recall completed on or about July 21st 2025. Currently my Infotainme… |
| 2025-10-17 | ELECTRICAL SYSTEM | No | 0 | Infotainment screen reset multiple times while driving. Once parked, I turned the car off and back on again to see if t… |
| 2025-10-17 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | The infotainment center on my 2024 VW Atlas Cross Sport went fully dead today. I reached out to VW and this is apparent… |
| 2025-10-16 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | Infotainment screen glitches and constantly reboots rendering these driving systems unusable. Warning lights everywhere. |
| 2025-10-11 | UNKNOWN OR OTHER | No | 0 | My windshield developed a crack across the windshield without any impact, no rock chip, debris, or collision. The vehic… |
| 2025-09-11 | ENGINE | No | 0 | This was already fixed by replacing thermostat sensor but now happening again about 1 month since repair. While driving… |
| 2025-08-27 | ENGINE | No | 0 | Our 2024 Atlas Crossport has been in the shop for 22 days today. The vehicle we purchased NEW in January has been sitti… |
| 2025-08-12 | STEERING | No | 0 | Steering wheel locks/sticks momentarily while driving, started noticing this after driving long distances (over 60 mile… |
| 2025-08-11 | ELECTRICAL SYSTEM | No | 0 | See attached document for complaint. |
| 2025-08-08 | POWER TRAIN | No | 0 | Persistent seat/floorboard vibration at highway speeds (60–80+ mph) on my 2024 VW Atlas Cross Sport 2.0T SE w/Tech. Beg… |
| 2025-08-06 | ENGINE | No | 0 | On the afternoon of Wednesday August 6th I was no less that 3-4 miles from my home when the car stopped in the middle l… |
| 2025-08-04 | ELECTRICAL SYSTEM | No | 0 | My new car is telling me I have a transmission problem. I got in my car to go to work and my car wouldn’t go in drive o… |
| 2025-08-01 | EXTERIOR LIGHTING:TAIL LIGHTS | No | 0 | The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that an ambient warning light appeared on the … |
| 2025-07-30 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the che… |
| 2025-07-28 | BACK OVER PREVENTION | Yes | 0 | The contact's mother owns a 2024 Volkswagen Atlas. The contact stated that he was dropping his daughter off at school, … |
| 2025-07-15 | UNKNOWN OR OTHER | No | 0 | The panoramic sunroof exploded, no collision or impact from debris as there were no cars around us at the time. |
| 2025-07-12 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | I was driving on the interstate at 70 MPH with the cruise set when my brakes dropped my speed to 50 MPH without me t… |
| 2025-06-27 | BACK OVER PREVENTION: WARNINGS | No | 0 | I had the safety recall for the info system display fixed/updated on June 14, 2025. I have had no issues with the scree… |
| 2025-05-21 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | Rear view camera visibility failure from Infotainment system reboots. Car undergoes frequent infotainment center reboot… |
| 2025-05-01 | VISIBILITY/WIPER | No | 0 | The windshield chips extremely easy. It is a hazard due to the potential easy shatter. |
| 2025-04-07 | EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE | No | 0 | Each time I place my Cell Phone ( iPhone 12) it overheats to the point the safety device in phone shows a excessive hea… |
| 2025-04-02 | VISIBILITY/WIPER | No | 0 | A new vehicle was recently purchased on 3/14/25 and the glass windshield has shown a possible significant defect. The i… |
| 2025-04-02 | VISIBILITY/WIPER | No | 0 | My windshield has a defect with a line coming from the rear view mirror box and it comes down and turns and then turns … |
| 2025-03-30 | VISIBILITY/WIPER | No | 0 | Windshield cracked for no apparent reason. Did not see or hear any object strike windshield. Began as a 6 inch crack fr… |
| 2025-03-03 | ENGINE | No | 0 | Hi, I received a recall for my car about the engine cover but VW doesn't have a solution. They just took the cover away… |
| 2025-02-28 | VEHICLE SPEED CONTROL | No | 0 | I was driving south in an 80-mph zone on [XXX] between Brookings and Sioux Falls. I had my cruise control set to 82 and… |
| 2025-02-12 | SERVICE BRAKES | No | 0 | The brakes sound like their grinding and the motor drives funny |
| 2025-01-31 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometime… |
| 2025-01-18 | ELECTRICAL SYSTEM | No | 0 | The display unit continuously reboots or shuts down. When it does this, warnings go off stating safety features are al… |
| 2025-01-11 | ELECTRICAL SYSTEM | No | 0 | 1. Brake system grinding noise - every time the brakes are applied the front brakes makes a terrible grinding noise, I … |
| 2024-12-31 | UNKNOWN OR OTHER | No | 0 | The vehicle’s infotainment and connectivity system has malfunctioned since the day the vehicle was purchased. This incl… |
| 2024-12-28 | POWER TRAIN | No | 0 | Flawed programming of the transmission control module posing a safety risks in various low speed driving scenarios and … |
| 2024-12-27 | SERVICE BRAKES | No | 0 | Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I’ll get breakin… |
| 2024-12-27 | ELECTRICAL SYSTEM | No | 0 | About 6 months after purchasing a new 2024 VW Atlas Cross Sport, I started smelling gasoline inside the vehicle. It was… |
| 2024-12-16 | UNKNOWN OR OTHER | No | 0 | Have had the car for about 3 months. In that time frame the main display for the radio and vehicle monitoring will go o… |
| 2024-12-15 | UNKNOWN OR OTHER | No | 0 | I noticed I had a crack in my windshield starting from the outer edge right at eye level. I got out to check what happe… |
| 2024-12-13 | UNKNOWN OR OTHER | No | 0 | Infotainment Systems glitches, screen scratchy , lines displayed. This has happened multiple times when vehicle is star… |
| 2024-12-06 | ELECTRICAL SYSTEM | No | 0 | Infotainment screen inconsistently displays static and will not display backup camera. Problem is intermittent. |
| 2024-12-03 | ELECTRICAL SYSTEM | No | 0 | The info center becomes unreadable therefore, if you use the back up camera, you cannot see clearly the objects behind … |
| 2024-11-14 | FUEL/PROPULSION SYSTEM | No | 0 | Multiple error codes populated on my vehicle while driving to work. This occurred less than 3 months & less than 1500 m… |
| 2024-11-02 | UNKNOWN OR OTHER | No | 0 | Front window glass is of defective quality. My car has 3600 miles on it and my window has cracked for the second time. … |
| 2024-11-01 | ELECTRICAL SYSTEM | No | 0 | Keyless entry continuously fails. When using the door handles to unlock or lock the vehicle the vehicle behaves as if … |