Safety Score
93
Safe
Recalls
0
Complaints
36
NCAP Stars
—
Recalls (0)
No recalls found for the 2023 Volkswagen Jetta.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-21 | UNKNOWN OR OTHER | No | 0 | I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitt… |
| 2026-02-07 | SUSPENSION | No | 0 | I have brought my car into my dealership 3 times now for the same problem (a creaking noise in the suspension system) T… |
| 2025-08-25 | ENGINE | No | 0 | My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for sever… |
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the f… |
| 2025-05-01 | ENGINE | No | 0 | While driving home from work (I travel with the railroad weekly) on Thursday, [XXX], I had my vehicle set on cruise con… |
| 2025-04-09 | SERVICE BRAKES | No | 0 | Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not repla… |
| 2025-03-14 | ENGINE | No | 0 | Coolant reservoir keeps getting empty every 1000 miles. Similar issue as reported under [XXX] nhtsaId=11613107 INFORMAT… |
| 2025-01-13 | SERVICE BRAKES | No | 0 | The rear brake calipers are not fully opening, causing the pads to drag on the rotors. The dealership has replaced the … |
| 2025-01-03 | SERVICE BRAKES | No | 0 | Rear brake pads wore out quick |
| 2024-12-16 | UNKNOWN OR OTHER | No | 0 | SOS Emergency Call Function Error. One yellow warning light on left bottom side of the dashboard and “Emergency call fu… |
| 2024-11-13 | AIR BAGS | Yes | 0 | I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning |
| 2024-09-01 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2023 Volkswagen Jetta. The contact stated while operating the vehicle, the check engine warning ligh… |
| 2024-08-28 | ELECTRICAL SYSTEM | No | 0 | While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster |
| 2024-08-01 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | The backup camera in my 2023 VW Jetta has been malfunctioning since the car was new. It intermittently fails to display… |
| 2024-05-21 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | 3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind m… |
| 2024-02-26 | SERVICE BRAKES | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? The components that… |
| 2024-02-22 | POWER TRAIN | No | 0 | This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The… |
| 2024-02-13 | SERVICE BRAKES | No | 0 | Car has less than 30k miles on it and already the brakes are grinding and the brake pads are wearing out. This car is o… |
| 2024-01-29 | STEERING | No | 0 | Rear brakes grinding after 1 year. It also took 8 months for dealer to repair knocking sound on driver side while turni… |
| 2024-01-18 | ENGINE | No | 0 | Vehicle has been misfiring at interstate Rt 95 putting driver at very high risk of a crash. This vehicle has been servi… |
| 2024-01-17 | ENGINE | No | 0 | The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 35 MPH in traffic, the vehicle lost motive p… |
| 2024-01-12 | SERVICE BRAKES | No | 0 | I have 20,000 on my 2023 Jetta and have had to have the breaks and rotors replaced twice (at both by 10K and 20K servic… |
| 2024-01-04 | STRUCTURE:BODY | No | 0 | When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes … |
| 2024-01-01 | ELECTRICAL SYSTEM | No | 0 | The follow failed module faults have REPEATEDLY FAILED: U010400 lost communication with cruise control module, U112100 … |
| 2023-12-01 | UNKNOWN OR OTHER | No | 0 | - Navigation system (GPS) constantly not working. - The navigation system stop working completely or works imprecisely… |
| 2023-10-04 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | No | 0 | The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he… |
| 2023-09-23 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 9… |
| 2023-09-14 | ELECTRICAL SYSTEM | No | 0 | After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the … |
| 2023-08-30 | UNKNOWN OR OTHER | No | 0 | The control unit for the Emergency SOS button and car microphone has failed and needed replacement multiple times in my… |
| 2023-08-15 | ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE | No | 0 | The contact owns a 2023 Volkswagen Jetta. The contact stated that upon coming to a complete stop on an incline, the hil… |
| 2023-07-13 | ENGINE | No | 0 | Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold … |
| 2023-07-12 | ENGINE | No | 0 | The check engine light would come on due to it misfiring on cold starts, dealer seems to have fixed it by replacing the… |
| 2023-07-03 | SERVICE BRAKES | No | 0 | I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill … |
| 2023-05-31 | FORWARD COLLISION AVOIDANCE | No | 0 | The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avo… |
| 2023-05-20 | SERVICE BRAKES | No | 0 | A few weeks after purchasing my car, my brakes started to squeak. I went to the dealership to get them fixed and they t… |
| 2023-04-06 | UNKNOWN OR OTHER | No | 0 | On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the … |