Safety Score
64
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-09-11 | 25V595000 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 591,377 | — | Details |
| 2024-06-06 | 24V419000 |
TIRES | 4,869 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-02 | SEATS | No | 0 | The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats… |
| 2026-03-31 | SERVICE BRAKES | No | 0 | 2023 Highlander Hybrid braking suddenly changes at low speeds when coming to a stop. Vehicle's brakes work properly (Re… |
| 2026-03-07 | UNKNOWN OR OTHER | No | 0 | While driving down the highway I went over a bridge joint and my sunroof suddenly exploded sending glass both into and … |
| 2026-03-06 | UNKNOWN OR OTHER | No | 0 | I bought this vehicle new in March 2024. I normally use Apple CarPlay for music and more importantly maps. Approximate… |
| 2026-03-04 | VEHICLE SPEED CONTROL | No | 0 | It takes time to accelerate. The car jerks and shakes before moving |
| 2026-03-01 | SEAT BELTS | No | 0 | The contact owns a 2023 Toyota Highlander. The contact stated that while starting the vehicle, and driving at an undisc… |
| 2026-02-17 | VISIBILITY/WIPER | No | 0 | The rear window on my car spontaneously shattered as I was driving. This was in light rain on the freeway. I had turne… |
| 2026-02-10 | POWER TRAIN | No | 0 | Delayed acceleration, jerking shifting between gears and whining noise |
| 2026-01-22 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Elect… |
| 2025-12-26 | POWER TRAIN | No | 0 | The transfer case blew out when I stopped at a red-light, within the first 3 years of original ownership. Only 65,000 … |
| 2025-12-16 | SERVICE BRAKES | No | 0 | When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before t… |
| 2025-12-07 | AIR BAGS | Yes | 0 | A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags … |
| 2025-12-04 | WHEELS | No | 0 | On November 24, I took the vehicle into Gene Messer Toyota in Lubbock, TX to have them diagnose a noise in the front en… |
| 2025-12-01 | SERVICE BRAKES | No | 0 | Since I got this car, when going down hill the breaks don't work properly. It is a sudden surge and the car takes a few… |
| 2025-10-28 | AIR BAGS | No | 0 | Air bags did not deploy during accident Black box did not record any incident occurred and vehicle was totaled vehicle … |
| 2025-10-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Elect… |
| 2025-10-14 | UNKNOWN OR OTHER | No | 0 | Some times when I request the rear hatch to open is does nothing but most of the time when I depress the close button, … |
| 2025-10-13 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | Blind spot feature is detecting a vehicle two lanes over from the lane I’m driving on. This has caused to almost result… |
| 2025-10-09 | UNKNOWN OR OTHER | No | 0 | The vehicle's tailgate motor has started to malfunction and is failing prematurely. When opening the tailgate it makes … |
| 2025-10-01 | UNKNOWN OR OTHER | No | 0 | lift gate stuttering at 49K bought new. available for inspection. Have yet to bring to dealer because they need the veh… |
| 2025-09-26 | SERVICE BRAKES | No | 0 | Randomly when braking the vehicle will "lurch" forward causing you to immediately reapply the brakes hard to stop. The … |
| 2025-09-19 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | I have another issue that has never happened to me before. The front passenger door just popped open while I was sittin… |
| 2025-09-18 | STRUCTURE:BODY:BUMPERS | No | 0 | the front bumper assembly has come off our 2023 highlander twice since purchase 2 years ago, the first time the entire … |
| 2025-09-17 | STRUCTURE | No | 0 | The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact h… |
| 2025-09-16 | UNKNOWN OR OTHER | No | 0 | Tailgate struts failed within 2k miles of the 3/36k warranty. Even with the power back door feature "off", the struts a… |
| 2025-09-11 | UNKNOWN OR OTHER | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? Emission Recall Reme… |
| 2025-09-11 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | No | 0 | My Toyota Highlander 12.3 inch display of the instrument panel may be blank at startup. Operating the vehicle with this… |
| 2025-08-15 | UNKNOWN OR OTHER | No | 0 | The side mirrors (more on the drivers side) have a vibration in them no matter how smooth of a road in which I am drivi… |
| 2025-08-08 | AIR BAGS | No | 1 | My wife was hit from the driver side, causing car to deviate and have a head on collision with a fire hydrant. No airba… |
| 2025-07-23 | UNKNOWN OR OTHER | No | 0 | INSTRUMENT CLUSTER |
| 2025-07-21 | STRUCTURE:BODY:BUMPERS | No | 0 | The contact owns a 2023 Toyota Highlander. The contact stated that while driving approximately 75 MPH, there was an abn… |
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Toyota Highlander. The contact stated that while driving at 40 MPH, the digital instrument pane… |
| 2025-07-01 | SERVICE BRAKES | Yes | 1 | I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign … |
| 2025-06-24 | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH | No | 0 | The contact owns a 2023 Toyota Highlander. The contact stated that the liftgate had failed to open or to close intermit… |
| 2025-05-24 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | There is a wobbling sensation on my Highlander during braking at highway speeds. There is no such feeling while driving… |
| 2025-03-06 | TIRES | No | 0 | 2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow o… |
| 2025-02-28 | VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | No | 0 | Driver's side mirror has been vibrating since vehicle purchase. The issues causes vibration / shaking of the driver's s… |
| 2025-02-15 | ELECTRICAL SYSTEM | No | 0 | We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has … |
| 2025-02-12 | STRUCTURE:BODY | Yes | 1 | weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery paveme… |
| 2025-02-12 | AIR BAGS | Yes | 1 | The contact owned a 2023 Toyota Highlander Hybrid. The contact stated that while driving at approximately 40 MPH on a h… |
| 2025-01-03 | VEHICLE SPEED CONTROL | No | 0 | I have a 2023 Toyota Highlander Platinum. For some unknown reason, the dashboard suddenly stopped working. Because the … |
| 2025-01-01 | TIRES | No | 0 | -Tire Sidewalls are cracked within 2 years of use and more than half of tread is unused -Cracking sidewalls leads to bl… |
| 2025-01-01 | UNKNOWN OR OTHER | No | 0 | The seat belt alarm goes off for no reason while driving, is loud and distracting and the only way to reset it is to tu… |
| 2024-12-03 | UNKNOWN OR OTHER | No | 0 | Unable to clear a screen on the navigation/media center. It has a pop-up for Drive Connect(a monthly fee based service … |
| 2024-11-06 | UNKNOWN OR OTHER | No | 0 | THE MULTIMEDIA CENTER KEEPS POPING UP "EXPERIENCE DRIVE CONNECT". This covers up the map and to try and remove the ad y… |
| 2024-10-21 | ENGINE | No | 0 | On 10/21 the vehicle accelerated on its own. At a stoplight behind another automobile, when I only slightly lifted my f… |
| 2024-10-11 | TIRES | No | 0 | I am writing to bring to your attention a serious issue regarding my Toyota vehicle, which is still under warranty. Wh… |
| 2024-10-08 | FUEL/PROPULSION SYSTEM | No | 0 | Vehicle smells like gas/fuel sometimes. I brought it to the dealership and was advised that they cannot duplicate my co… |
| 2024-09-25 | UNKNOWN OR OTHER | No | 0 | I am writing to complain about the app called experience Drive connect. It is a push ad for a subscription that I do no… |
| 2024-09-10 | ENGINE | No | 0 | The vehicle has erratic acceleration. It will either be extremely slow and jerky or it will jump forward with great spe… |