Safety Score
93
Safe
Recalls
1
Complaints
16
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-10-24 | 25V725000 |
STRUCTURE:FRAME AND MEMBERS | 366 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-11-10 | WHEELS | No | 0 | 2023 Sprinter van jack was pulled out for the first time to be used last week and found to be unsafe. The jack base is … |
| 2025-08-20 | UNKNOWN OR OTHER | No | 0 | In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my drive… |
| 2025-07-07 | ENGINE | No | 0 | I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day th… |
| 2025-02-18 | FUEL/PROPULSION SYSTEM | No | 0 | Occasionally, the idle speed of the engine will drop to 400 rpm. When this happens, the vehicle does not respond to th… |
| 2024-11-24 | POWER TRAIN | No | 0 | My front driveshaft is backing out of both the front differential and the transfer case. This could detach, and pote… |
| 2024-08-09 | UNKNOWN OR OTHER | No | 0 | Mercedes issued a recall. They placed a stop shipment on the van. They do not have parts to repair it........ |
| 2024-07-01 | FUEL/PROPULSION SYSTEM | No | 0 | I am writing to express my concern and seek assistance regarding a significant issue with my nearly new commercial vehi… |
| 2024-05-29 | SUSPENSION | No | 0 | My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership… |
| 2024-05-10 | ENGINE | No | 0 | I was facing west in the left turning lane to turn south into my community. The vehicle lost power when I was cutting … |
| 2024-05-09 | POWER TRAIN | No | 0 | Noticed the driveshaft to my front differential is very close to falling out. Also rusting & flinging grease everywhere… |
| 2024-03-25 | POWER TRAIN | No | 0 | The front driveshaft for the vehicle referenced has a safety design flaw that makes it too short. There is a risk of th… |
| 2023-10-24 | ENGINE | No | 0 | At 3,000 miles, my 2023 Van (purchased new) developed significant reduction in power and acceleration. The transmissio… |
| 2023-10-01 | SERVICE BRAKES | No | 0 | The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trail… |
| 2023-09-15 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving approximately 55-65 MPH, the… |
| 2023-03-14 | VISIBILITY/WIPER | No | 0 | So I bought a brand new 2023 Mercedes Sprinter Build by Airstream Interstate 19. The front windshield visibility is ver… |
| 1969-12-31 | ENGINE | No | 0 | In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again a… |