Safety Score
90
Safe
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2023 Mazda Cx-5.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-10 | AIR BAGS | Yes | 2 | Airbags failed to deploy in a collision where the front end of the vehicle was crushed, and a driver wearing a seat bel… |
| 2026-03-08 | EXTERIOR LIGHTING | No | 0 | My 2023 Mazda CX-5 (48,000 miles) is experiencing a loud mechanical whirring/grinding from the driver-side headlight as… |
| 2026-03-02 | EXTERIOR LIGHTING | No | 0 | I am reporting a safety defect in my 2023 Mazda CX-5 involving the right headlight assembly. The internal LED cooling f… |
| 2026-02-15 | EXTERIOR LIGHTING | No | 0 | Just out of warranty passenger headlight is making a humming noise. Many other owners are having same malfunctions. Cos… |
| 2026-01-17 | SERVICE BRAKES | Yes | 1 | What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Suppor… |
| 2026-01-04 | UNKNOWN OR OTHER | No | 0 | Cracked cylinder head probably caused by cylinder deactivation causing catastrophic oil loss on the highway. Upon resea… |
| 2025-12-21 | EXTERIOR LIGHTING | No | 0 | Adaptive headlight motor does not work. It makes a huge noise. Unfortunately it is not under warranty but Mazda dealers… |
| 2025-12-06 | ELECTRICAL SYSTEM | No | 0 | The battery died, the car wouldn't start one night. The battery which is the original that came with the car is only a… |
| 2025-12-01 | LANE DEPARTURE: ASSIST | No | 0 | LKA does not work & mazda seems to ignore its many complaints |
| 2025-09-28 | SERVICE BRAKES | No | 0 | After driving a few mile, the following two warnings come up * Smart Brake System Malfunction * Forward Radar Sensor Sy… |
| 2025-09-20 | EXTERIOR LIGHTING | No | 0 | Humming or moaning noise from the passenger side headlamp. Inspected by dealer mechanic and mentioned the TSB 09-015-2… |
| 2025-09-01 | EXTERIOR LIGHTING | No | 0 | Loud fan noise coming from the passenger side headlight. Noise continues when car has been turned off and stops when t… |
| 2025-09-01 | EXTERIOR LIGHTING | No | 0 | The adaptive headlight system and motor in 2023 Mazda CX-5 has defect and it makes buzzing noise and vibration. It was … |
| 2025-07-25 | FUEL/PROPULSION SYSTEM | No | 0 | Fuel system failure. The vehicle just dies and does not restart, this is a safety issue due to it happening when you ar… |
| 2025-06-18 | SERVICE BRAKES | No | 0 | The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they h… |
| 2025-06-01 | VISIBILITY/WIPER | No | 0 | The driver-side power door mirror on my 2023 Mazda CX-5 vibrates excessively at highway speeds above 75 mph, especially… |
| 2025-05-08 | ENGINE | No | 0 | Vehicle is a 2023 Mazda CX-5 Signature Turbo model that had a leaking hydraulic tensioner for the serpentine belt at 15… |
| 2025-03-20 | ENGINE | No | 0 | Summary of Events: Purchase Date: 05/27/2023 Coolant Warning: In January 2025, I received a coolant temperature warni… |
| 2025-02-19 | ELECTRICAL SYSTEM | No | 0 | Small amount of weight such as keys or phone is triggering the Occupant sensor in the front passenger seat. This issue … |
| 2025-01-10 | ENGINE | No | 0 | Engine light came on. Immediately brought to dealer. Always serviced at dealership. One previous occurance of illuminat… |
| 2025-01-03 | ENGINE | No | 0 | The Low Oil Warning Light comes on between oil changes. I think this is the 3-4th time. I will have to add 1 quart of o… |
| 2024-12-02 | UNKNOWN OR OTHER | No | 0 | Headlight of the motor keeps rumbling in about 25000 miles of usage. Expense of fixing such a motor is estimated betwee… |
| 2024-11-03 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | Blind spot sensors blocked error messages. This will happen at least a few times a year. Usually on long freeway drives… |
| 2024-11-02 | ENGINE AND ENGINE COOLING | No | 0 | See attached document for complaint. |
| 2024-08-09 | STEERING: STEERING WHEEL/HANDLE BAR | Yes | 0 | Was driving up [XXX] when simultaneously my dash board lit up with errors and malfunctions, my interior lights started … |
| 2024-07-20 | UNKNOWN OR OTHER | No | 0 | The vehicle turned the ac off and started blowing straight hot air into the vehicle after sitting in idle for less than… |
| 2024-07-12 | UNKNOWN OR OTHER | No | 0 | I motor fan is constantly on when driving. It is 32F to 40F here in Hampton Roads. There is no reason the fan should be… |
| 2024-07-09 | EXTERIOR LIGHTING | No | 0 | When the vehicle light position is on Off at night the daytime running lights on the front of the vehicle come on which… |
| 2024-07-05 | STEERING | No | 0 | Extremely heavy steering causing excessive driver fatigue making it difficult to maintain control of the vehicle at hig… |
| 2024-05-04 | VISIBILITY/WIPER | No | 0 | The driver's side mirror tends to vibrate or shake more than the passenger side mirror, especially at speeds above 50-6… |
| 2024-04-30 | ELECTRICAL SYSTEM | No | 0 | I love this car, but it has a bad habit, the vehicle accelerates on its own. If you take your foot off the gas, the car… |
| 2024-04-27 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2023 Mazda CX-5. The contact stated while the vehicle was parked, she entered the vehicle and notice… |
| 2024-04-23 | VEHICLE SPEED CONTROL | No | 0 | Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two pa… |
| 2024-02-14 | TIRES | No | 0 | I purchased a brand new 2023 Mazda Cx-5 on December 2022 from Daytona Mazda. The car has been great up until 34,310 mil… |
| 2024-01-24 | STRUCTURE:BODY | No | 0 | While I was driving I heard an extremely loud noise (like fireworks). I slightly opened the sun roof cover and saw sha… |
| 2023-12-26 | POWER TRAIN | No | 0 | When driving the vehicle, my car exhibits a rocking / shake when going from brake to gas at speeds below 20 mph. I was … |
| 2023-11-29 | UNKNOWN OR OTHER | Yes | 0 | New 2023 Mazda CX5. We have experienced 2 Unintended Sudden Acceleration episodes. The most recent one was while backi… |
| 2023-10-07 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2023 Mazda CX-5. The contact stated that while the temperature was 45 degrees or lower, the vehicle … |
| 2023-10-03 | VISIBILITY/WIPER | No | 0 | The sunroof spontaneously exploded outward while my wife was driving on the interstate. She was not near other vehicles… |
| 2023-09-26 | SERVICE BRAKES | Yes | 1 | At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the… |
| 2023-07-14 | SERVICE BRAKES | Yes | 1 | Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking… |
| 2023-07-12 | VISIBILITY:WINDSHIELD | No | 0 | The contact owns a 2023 Mazda CX-5. The contact stated that while the vehicle was parked, he observed a crack from the … |
| 2023-07-09 | UNKNOWN OR OTHER | No | 0 | Car’s (less than a month old)rear glass shattered when shut the driver side door. No prior damage or wild temperature… |
| 2023-07-04 | SERVICE BRAKES | No | 0 | When applying the brakes car surges forward. If put in neutral engine races. Very difficult to bring to a stop with red… |
| 2023-06-11 | VISIBILITY/WIPER | No | 0 | I was driving my new 2023 Mazda CX5 with approximately 1,300 miles in the center lane of a divided highway of the subur… |
| 2023-06-05 | UNKNOWN OR OTHER | No | 0 | I bought a new Premium Plus CX-5 in April of this year. Since I bought the car, occasionally I hear a sharp click or sn… |
| 2023-05-28 | SERVICE BRAKES | No | 0 | Brakes are very poor, car lurches forward at stop lights and you have to stomp the brake pedal to prevent running into … |
| 2023-05-21 | ENGINE | No | 0 | Mazda CX-5 Premium Between May and September this year, the MyMazda app has alerted me two times that the oil level was… |
| 2023-04-18 | ELECTRICAL SYSTEM | No | 0 | The power liftgate on the 2023 Mazda CX-5 SUV closes with sufficient force that the vehicle owner's manual warns of pos… |
| 2023-01-08 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the B… |