Safety Score
87
Safe
Recalls
1
Complaints
49
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-01-29 | 25V040000 |
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 1,716 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-18 | ELECTRICAL SYSTEM | No | 0 | Car stopped running during turn. Then started creeping along ,then after a bit ,started working normally. Happened a fe… |
| 2026-03-08 | UNKNOWN OR OTHER | No | 0 | I WAS DRIVING AND MY SUNROOF EXPLODED FROM THE INSIDE. GLASS WAS FACING UP AND THERE IS NO VISIBLE SIGN OF ANYTHING HIT… |
| 2026-03-07 | POWER TRAIN | No | 0 | [XXX] ’s my wife we’re driving in Sacramento.The vehicle was stopped at a traffic signal waiting for the light to chang… |
| 2026-03-03 | VEHICLE SPEED CONTROL | Yes | 1 | The contact owned a 2023 Lexus RX 350. The contact stated that while the vehicle was stopped at a traffic light, it sud… |
| 2026-02-23 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | 2023 Lexus RX350. Subscription expiration caused a total screen freeze that prevent other functions ( i.e. rear view ca… |
| 2026-02-22 | UNKNOWN OR OTHER | No | 0 | While driving westbound on Route 70 in Ohio at highway speed, we suddenly heard what sounded like an explosion and imme… |
| 2026-02-02 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | I took my vehicle to Lexus of Louisville on 2/2/26 for Recall campaign number: NHTSA 25V744000 (Lexus internal 25LB06. … |
| 2026-01-31 | STRUCTURE:BODY | No | 0 | Vehicle: 2023 Lexus RX350 (Certified Pre-Owned) Ownership Duration: ~3 months Incident Description On February 1, 2026,… |
| 2026-01-31 | STRUCTURE:BODY | No | 0 | This submission is a supplement to a previously filed complaint. Original complaint number: 11719553." In my previousl… |
| 2026-01-08 | ELECTRICAL SYSTEM | No | 0 | If we don't drive the car for 4 or 5 days, especially in cold weather, the car will sometimes not start due to a draine… |
| 2026-01-05 | ELECTRICAL SYSTEM | No | 0 | The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging proc… |
| 2026-01-05 | SUSPENSION | No | 0 | Hi. I noticed my vehicle was randomly making a clunking noise in the rear end. Also, on the highway, it would drift and… |
| 2025-12-11 | ELECTRICAL SYSTEM | No | 0 | On at least 7 occasions the driver was TRAPPED inside the vehicle. The car failed to start and the doors and windows l… |
| 2025-12-04 | STRUCTURE:BODY | No | 0 | My electronic door handles fail when there is frost and or cold weather |
| 2025-12-01 | ELECTRICAL SYSTEM | No | 0 | The car battery goes dead when car not used in 14days, or not driven on freeway long enough to top off battery. We've h… |
| 2025-11-11 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | No | 0 | I entered then attempted to start my Lexus on November 11, 2025. The car would not start - the dashboard lights fleshe… |
| 2025-10-16 | UNKNOWN OR OTHER | No | 0 | While we were driving, our sunroof just exploded! There was no-one around us. There was a loud bang, glass was flying… |
| 2025-06-28 | UNKNOWN OR OTHER | No | 0 | Spontaneous sunroof glass burst |
| 2025-06-23 | ENGINE | No | 0 | When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s… |
| 2025-04-19 | AIR BAGS | Yes | 1 | My air bags did not deploy with a head on collision. |
| 2025-01-22 | UNKNOWN OR OTHER | No | 0 | Unintended acceleration. After complete stop at signal light behind another car electric motor was keep pushing car for… |
| 2024-10-01 | ENGINE | No | 0 | I pulled onto a 4 lane divided highway and the car immediately went into limp mode, meaning the car would not go more t… |
| 2024-09-19 | ENGINE | No | 0 | The vehicle hesitates off a full stop such as at a red light. The automatic start stop feature is turned off manually, … |
| 2024-08-15 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | No | 0 | My RX350 experienced malfunction of the Advanced Driver Assistance Systems (ADAS). Messages regarding the malfunction… |
| 2024-07-25 | UNKNOWN OR OTHER | No | 1 | The sunroof of my 2023 Lexus SUV had a defect and shattered/exploded outwards due to a defect in the tempered glass whi… |
| 2024-07-24 | AIR BAGS | Yes | 2 | The contact loaned a 2023 Lexus RX 350. The contact stated that while driving with the cruise control feature set at 65… |
| 2024-07-22 | LANE DEPARTURE: ASSIST | No | 0 | When driving Lexus 2023 RXH with all safety except lane assist features, it suddenly veers to the right under specific … |
| 2024-07-08 | STRUCTURE:BODY | No | 0 | This 2023 Lexus RX350H and several others vehicles of the same model and year and the 2024 year model have made sporadi… |
| 2024-05-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Lexus RX350. The contact stated that while driving at an undisclosed speed, a system malfunctio… |
| 2024-04-10 | FUEL/PROPULSION SYSTEM | No | 0 | LEXUS claims the car run 27miles per gallon. But the actual miles I got only 22.1 miles after owning it for a year . … |
| 2024-03-15 | ENGINE | No | 0 | The contact owns a 2023 Lexus RX350. The contact stated that on three occasions while driving at various speeds, the ve… |
| 2024-02-29 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Lexus RX500H. The contact stated while depressing the brake pedal, the vehicle surged forward. … |
| 2024-02-29 | VISIBILITY/WIPER | No | 0 | The rain sensing wiper do not work properly. The wiper swipe once then stop. I have to turn them off and on again to g… |
| 2024-02-18 | UNKNOWN OR OTHER | No | 0 | We were driving down the expressway when our panoramic window exploded. There was no one around us, therefore it was no… |
| 2024-01-12 | STRUCTURE:BODY | No | 0 | First Lexus I have ever owned and prob last. I am very disappointed in the paint quality of there cars. I have sustaine… |
| 2023-10-25 | UNKNOWN OR OTHER | No | 0 | I bought vehicle on May 31, 2023. In October 2023, while I was driving, a warning came on saying system malfunction, t… |
| 2023-10-18 | POWER TRAIN | No | 0 | Numerous issues relating to drivetrain of 2023 Lexus RX500h: 1. Extreme vibration/shudder under reverse - example docu… |
| 2023-09-16 | ENGINE | Yes | 0 | We have encountered 2 instances of Unintended Acceleration. Lexus has inspected the vehicle and states they could not f… |
| 2023-09-14 | STRUCTURE:BODY | No | 0 | Driving down the highway at 65 miles per hour, the moonroof glass. Nothing hit or fell on the car. |
| 2023-09-09 | UNKNOWN OR OTHER | No | 0 | On Saturday, Sept. 9, 2023, while driving on the highway, my sunroof exploded. It sounded like a gun shot. I drove it t… |
| 2023-07-31 | UNKNOWN OR OTHER | No | 0 | Sunroof Window cracked exploded while driving. There was nothing seen that hit it. Dealership and everybody found no … |
| 2023-07-27 | LANE DEPARTURE: WARNING | No | 0 | Purchased a brand new Lexus RX 350h on April 28, 2023. Within 2-3 weeks, the vehicle started issuing alerts that parts … |
| 2023-07-21 | UNKNOWN OR OTHER | No | 0 | I recently purchased this vehicle new from Spokane Lexus. Come to find out there are no provisions for a tow hook front… |
| 2023-07-18 | UNKNOWN OR OTHER | No | 0 | on July 18 2023 I was sitting in my car with airconditioner on around 11.20 am in sunlake arizona suddenly i heard a bi… |
| 2023-07-10 | POWER TRAIN | No | 0 | The contact called on behalf of his mother who owns a 2023 Lexus RX500H. The contact stated while his mother was revers… |
| 2023-06-03 | STRUCTURE:BODY | No | 0 | On Thursday, May 25, 2023, I took delivery of my new 2023 Lexus RX 500h at Nalley Lexus in Roswell, Georgia. On Saturda… |
| 2023-06-01 | ENGINE | No | 0 | When driving, the car engine will randomly accelerate or race. The car does not physically go faster, but the engine r… |
| 2023-04-01 | UNKNOWN OR OTHER | No | 0 | When using android auto and I get a phone call the car screen will not return back to it's original screen. If I use a… |
| 2023-02-28 | POWER TRAIN | No | 0 | - Uknown: 2023 RX 500H Performance hesitates or stalls when gas is applied to accelerate. When vehicle final start mov… |