Safety Score
77
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-11-06 | 25V766000 |
ENGINE | 117,902 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-02 | SERVICE BRAKES, HYDRAULIC | Yes | 0 | The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that the vehicle battery had died. The contact stat… |
| 2025-12-31 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 … |
| 2025-12-16 | ENGINE | No | 0 | The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (E… |
| 2025-12-16 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (Ele… |
| 2025-03-21 | ELECTRICAL SYSTEM | No | 0 | On multiple occasions my 2024 Grand Cherokee 4XE will flash "Service Hybrid System" and cut out while driving. Brakes, … |
| 2025-03-11 | FUEL/PROPULSION SYSTEM | No | 0 | The vehicle lights up a red wrench with a lightning bolt through it and then alerts to a "service hybrid electric vehic… |
| 2025-02-22 | ENGINE | No | 0 | The contact rented a 2023 Jeep Grand Cherokee. The contact stated that while driving 60 MPH, smoke was emitting from un… |
| 2025-02-17 | STEERING | No | 0 | Major warning lights appeared on dash. Vehicle began presenting messages stating to service vehicle systems. Power st… |
| 2025-02-10 | POWER TRAIN | No | 0 | On February 10, 2025 at approximately 4:45 EST, I was driving approximately 55MPH in the far left lane of a multi-lane … |
| 2025-01-31 | ENGINE | No | 0 | 1: When driving on highway ramp onto highway vehicle lost power when automatically switching from electric to hybrid w… |
| 2025-01-29 | FUEL/PROPULSION SYSTEM | No | 0 | I was driving on a local road going 35-40 mph, when SUV shut off (no power). I maneuvered to the shoulder, and tried to… |
| 2025-01-21 | ELECTRICAL SYSTEM | No | 0 | I HAVE AN ON GOING UNREPAIRED RECALL ON THE ELECTRICAL SYSTEM, CHARGING SYSTEM AND POSSIBLY THE BATTERY. WHEN APPLY… |
| 2025-01-20 | ELECTRICAL SYSTEM | No | 0 | Vehicle shut down completely while in the left lane of the highway. Thankfully she was able to maneuver it to the shoul… |
| 2025-01-19 | STEERING | No | 0 | I have a 2023 Jeep Grand Cherokee 4xe with approx 15,600 miles.I had just finished pumping gas and started the vehicle.… |
| 2024-12-10 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-12-02 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 24V720000 … |
| 2024-11-25 | UNKNOWN OR OTHER | No | 0 | Recall # 95B/NHTSA 24V-720 involves a critical fire risk associated with the vehicle’s battery, rendering the vehicle i… |
| 2024-11-22 | ELECTRICAL SYSTEM | No | 0 | while driving this 4xe (hybrid) the vehicle thinks that it has been plugged in to charge and will momentarily shut down… |
| 2024-11-20 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-11-20 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-11-09 | ELECTRICAL SYSTEM | No | 0 | On 11/9/24 the vehicle began emitting a burning odor from the hvac air vents. The vehicle was charged to 100% and was d… |
| 2024-11-07 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-11-02 | UNKNOWN OR OTHER | No | 0 | jeep cannot tell us when a test will be available to check the EV battery for us. They have no clue when a remedy will … |
| 2024-10-25 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-10-21 | ELECTRICAL SYSTEM | No | 0 | Open 95B recall. High voltage battery safety issue, can cause fire. Advised not to charge, not to park indoors, and awa… |
| 2024-10-20 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-10-15 | ELECTRICAL SYSTEM | No | 0 | Manufacturer issued a fire risk recall but doesn’t have a way to fix it. I am unable to let my small children ride in t… |
| 2024-10-10 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact became aware that the VIN was included in NHTSA Campaign Numbe… |
| 2024-10-10 | FUEL/PROPULSION SYSTEM | No | 0 | On 10/10/2024, my Jeep Grand Cherokee 4xe (hybrid) had a battery fire at my home. Luckily, the fire department got it c… |
| 2024-10-08 | ELECTRICAL SYSTEM | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? The EV battery, yes … |
| 2024-10-07 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 24V720000 … |
| 2024-10-04 | UNKNOWN OR OTHER | No | 0 | Recall Number: 24V-720 Urgent/High Risk for Electric Battery to catch fire while being driven OR parked. Jeep currentl… |
| 2024-10-03 | ELECTRICAL SYSTEM | No | 0 | See attached document for complaint. |
| 2024-10-01 | UNKNOWN OR OTHER | No | 0 | 95B recall for fire hazard and told to park aware from structures and outdoors. I have to park in a parking garage. I h… |
| 2024-10-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-30 | ELECTRICAL SYSTEM | No | 0 | Recall. High voltage battery failure. Fire Hazard .. told not to park inside or charge vehicle. Life Safety Hazard |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | my 2023 hybrid Jeep Grand Cherokee had a safety recall issued 9/27/24 (B9A NHTSA 23v-787) due to the high voltage bat… |
| 2024-09-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V720000 (Ele… |
| 2024-09-25 | ELECTRICAL SYSTEM | No | 0 | My vehicle has two issues. One is the heating/cooling components. The car requires the heat to be set at above 75 to ob… |
| 2024-09-14 | SERVICE BRAKES | No | 0 | I was on my driveway getting ready to park and the parking brake engaged by itself. I came out of the car because I tho… |
| 2024-09-09 | SEATS | No | 0 | I was driving my kids to school when the driver seat moved forward on its own and pushed me against the steering wheel.… |
| 2024-09-01 | ELECTRICAL SYSTEM | No | 0 | The vehicle has no heating, I’ve taken the vehicle multiple times to the dealership From September 2024 and to date Jan… |
| 2024-08-30 | UNKNOWN OR OTHER | No | 0 | This is a hybrid motor. All dash error lights come on without warning, and the car becomes immediately disabled and can… |
| 2024-08-09 | SEATS | No | 0 | The driver seatback (backrest) moves forward spontaneously while driving, and will pin the driver against the steering … |
| 2024-07-23 | ENGINE | No | 0 | 4xe. Have had at least 3 episodes where - while driving- engine switches itself from Electric to Hybrid Mode saying tha… |
| 2024-07-11 | UNKNOWN OR OTHER | No | 0 | My vehicle displayed a AWD service indicator - took in replaced a module. Same indicator came on 3 months later and nee… |