Safety Score
46
High Risk
Recalls
6
Complaints
50
NCAP Stars
—
Recalls (6)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-06-26 | 25V430000 |
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 1,689 | — | Details |
| 2024-06-13 | 24V434000 |
SEAT BELTS:CRITICAL FASTENERS | 53 | — | Details |
| 2024-04-25 | 24V291000 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 2 | — | Details |
| 2023-08-14 | 23V577000 |
BACK OVER PREVENTION:DISPLAY FUNCTION | 162,713 | — | Details |
| 2023-05-18 | 23V352000 |
STEERING:COLUMN | 89,372 | — | Details |
| 2023-05-11 | 23V336000 |
EQUIPMENT:OTHER:LABELS | 17,108 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-03 | WHEELS | No | 0 | I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "Certified Pre-Owned" (CPO) veh… |
| 2026-04-03 | POWER TRAIN | No | 0 | The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no… |
| 2026-03-27 | ELECTRICAL SYSTEM | No | 0 | Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once n… |
| 2026-03-21 | ELECTRICAL SYSTEM | No | 0 | I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be o… |
| 2026-03-16 | SERVICE BRAKES | No | 0 | Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without caus… |
| 2026-03-14 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle… |
| 2026-03-12 | ELECTRICAL SYSTEM | No | 0 | The contact owned a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (El… |
| 2026-03-07 | UNKNOWN OR OTHER | No | 0 | Dear Sir or Madam, I am writing to report serious safety concerns regarding my 2023 Jeep Grand Cherokee, VIN [XXX] , w… |
| 2026-03-06 | ELECTRICAL SYSTEM | No | 0 | I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner … |
| 2026-03-04 | VISIBILITY | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (V… |
| 2026-03-02 | SERVICE BRAKES | Yes | 0 | On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical… |
| 2026-02-27 | ELECTRICAL SYSTEM | No | 0 | Since I first leased my vehicle in May of 2023, I have received over 7 safety recalls. At least 2 of which are related … |
| 2026-02-21 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (E… |
| 2026-02-20 | SUSPENSION | No | 0 | I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes w… |
| 2026-02-16 | UNKNOWN OR OTHER | No | 0 | Dealer reported the incorrect mileage on my vehicle when I took it in for service. Now today when I came in 02/16/2026,… |
| 2026-02-16 | ELECTRICAL SYSTEM | No | 0 | The head unit sometimes refuses to work, meaning the backup camera does not work. The problems have been there since d… |
| 2026-02-14 | ELECTRICAL SYSTEM | No | 0 | I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it … |
| 2026-02-04 | FUEL/PROPULSION SYSTEM | No | 0 | Waited for of a month from the time I called for service for Jeep to address recall High-Voltage Battery Fire Risk NH… |
| 2026-02-02 | ENGINE | No | 0 | The contact leased a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V766000 … |
| 2026-02-02 | ENGINE | No | 0 | Recall 68C I can’t drive my vehicle while the dealership awaits a replacement battery from manufacturer. I have not bee… |
| 2026-01-29 | ELECTRICAL SYSTEM | No | 0 | A vehicle safety recall was issued however, there is no solution readily available. After I was finally able to schedul… |
| 2026-01-28 | POWER TRAIN | No | 0 | Vehicle was charged to full overnight. Vehicle was warming up in the garage on the charger in EV mode for approx 20 mi… |
| 2026-01-27 | UNKNOWN OR OTHER | No | 0 | Traveling 66 miles an hour, using cruise control, car shutdown completely lost power. Went from 60 to 0 very fast. St… |
| 2026-01-22 | ELECTRICAL SYSTEM | No | 0 | Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the d… |
| 2026-01-22 | ELECTRICAL SYSTEM | No | 0 | My 2023 Jeep Grand Cherokee has been out of service at a dealership since January 22 due to a safety recall involving t… |
| 2026-01-21 | ELECTRICAL SYSTEM | No | 0 | Event 2 – Complete Stall / Electrical Blackout at Highway Speed Date: January 21, 2026Location: Interstate 19, Arizona … |
| 2026-01-20 | UNKNOWN OR OTHER | No | 0 | Our Jeep has a nation wide battery recall (2023 Jeep Grand Cherokee 4xe) and we brought it in to be fixed. They said th… |
| 2026-01-19 | ELECTRICAL SYSTEM | No | 0 | There were no warning or check engine lights prior to the incidents below. Car was just serviced Nov 3rd 2025 for safet… |
| 2026-01-13 | ELECTRICAL SYSTEM | No | 0 | The heat does not work in my Jeep on electric or hybrid and it’s a coolant system failure. The parts fail and Jeep hasn… |
| 2026-01-13 | ELECTRICAL SYSTEM | No | 0 | Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safe… |
| 2026-01-12 | AIR BAGS | No | 0 | Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined f… |
| 2026-01-12 | VEHICLE SPEED CONTROL | No | 0 | Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or brakin… |
| 2026-01-11 | ELECTRICAL SYSTEM | No | 0 | The heater on our 4 x e stopped working and would not defrost front window or heat the car in sub zero weather we have … |
| 2026-01-09 | ELECTRICAL SYSTEM | No | 0 | For the second winter (2 out of 2) this vehicle has entered FORM mode - Fuel Oil Refresh - and fails to operate as a hy… |
| 2026-01-05 | SEAT BELTS | No | 0 | The right side back seat belt became jammed and tighten around child's body. With no release button or no way to untang… |
| 2026-01-04 | ENGINE | No | 0 | Engine shut off while driving on the highway. I was able to pull over onto the emergency lane. Headlights went off (nig… |
| 2026-01-01 | STEERING | No | 0 | When turning the wheel it makes a clicking noise . |
| 2025-12-29 | FORWARD COLLISION AVOIDANCE: WARNINGS | No | 0 | Forward collision warning. While attempting to make a left hand turn with a green arrow onto a busy highway, the car su… |
| 2025-12-26 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact initially received notification of NHTSA Campaign Number: 25V7… |
| 2025-12-23 | ENGINE | No | 0 | Local Dealers are unable to resolve the recall on timely basis due lack of parts, lack of loaner or rental cars. Weathe… |
| 2025-12-20 | VEHICLE SPEED CONTROL | No | 0 | While merging onto RT684 I went to accelerate and the car was non-responsive to me pushing on the gas. The car continue… |
| 2025-12-18 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V576000 (E… |
| 2025-12-18 | ELECTRICAL SYSTEM | No | 0 | My wife and I were driving on a curvy road after dark and all of a sudden the windshield started fogging up and the blo… |
| 2025-12-17 | ELECTRICAL SYSTEM | No | 0 | On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodg… |
| 2025-12-17 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (El… |
| 2025-12-13 | ELECTRICAL SYSTEM | No | 0 | I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came o… |
| 2025-12-12 | ELECTRICAL SYSTEM | No | 0 | Vehicle recall for potential fire risk if charging vehicle battery, was informed by email from Jeep that the vehicle is… |
| 2025-12-10 | ELECTRICAL SYSTEM | No | 0 | 2 outstanding recalls on the vehicle. Taken in for repair, told there is no available solution for either recall. No re… |
| 2025-12-10 | ELECTRICAL SYSTEM | No | 0 | See attached document for complaint. |
| 2025-12-06 | ELECTRICAL SYSTEM | No | 0 | 2 current recalls on my vehicle 68C and 78C are life threatening and the vehicle may catch on fire. Visiting the dealer… |