Safety Score
66
Average
Recalls
4
Complaints
50
NCAP Stars
—
Recalls (4)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2024-04-25 | 24V290000 |
ELECTRONIC STABILITY CONTROL (ESC) | 2 | — | Details |
| 2024-03-14 | 24V197000 |
EXTERIOR LIGHTING | 12,375 | — | Details |
| 2023-04-27 | 23V301000 |
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL | 165,503 | — | Details |
| 2021-09-09 | 21V699000 |
SEAT BELTS:REAR/OTHER:RETRACTOR | 10,372 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-11 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Bac… |
| 2026-02-14 | ENGINE | No | 0 | On [XXX], while driving my 2021 Ram ProMaster 2500 at highway speed in Florida, the van suddenly lost all power and cam… |
| 2026-02-12 | POWER TRAIN | No | 0 | I purchased the vehicle above used on 4/22/2024 with roughly 70,000 miles on it. At 121,000 miles I lost the reverse ge… |
| 2026-01-29 | UNKNOWN OR OTHER | No | 0 | Recall Remedy Failure NHTSA Recall Numbers: 25V-720 (67C) & 25V-552 (59C) I am reporting a failure by FCA US LLC to pr… |
| 2026-01-27 | ELECTRICAL SYSTEM | No | 0 | The 2021 Ram ProMaster 2500 I purchased from a dealer on 12/6/25 now has a serious safety defect. The transmission bega… |
| 2026-01-26 | ENGINE | No | 0 | The contact owned a 2021 Ram Promaster 1500. The contact had stopped at a house that the contact worked on and parked t… |
| 2026-01-20 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Ba… |
| 2026-01-17 | BACK OVER PREVENTION | No | 0 | The contact owns a 2022 Thor Scope RV built on a 2021 Ram Promaster 1500 Chassis. The contact received notification of … |
| 2026-01-05 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Numbers: 25V720000 (En… |
| 2025-12-22 | ELECTRICAL SYSTEM | No | 0 | This is in regards to cooling fan overheating and causing fire. My closest dealer scheduled me for the recall knowing … |
| 2025-12-19 | ELECTRICAL SYSTEM | No | 0 | The rearview camera intermittently fails when the vehicle is shifted into reverse. The image flickers, becomes distorte… |
| 2025-12-06 | POWER TRAIN | No | 0 | The vehicle suddenly and without warning experienced a complete loss of steering control, rendering it undrivable and f… |
| 2025-11-18 | STRUCTURE | No | 0 | The contact owns a 2021 Ram Promaster 3500. The contact stated that the screen display was black and the back-over pre… |
| 2025-11-09 | POWER TRAIN | No | 0 | The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The s… |
| 2025-10-15 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2021 Ram Promaster 2500. The contact stated that while driving at various speeds, the headlights wer… |
| 2025-09-08 | TIRES | No | 0 | The contact owns a 2021 Ram Promaster 1500 equipped with Nexen Tires, Tire Line: Rodian CT8, Tire Size: P225/75/R16, DO… |
| 2025-08-28 | UNKNOWN OR OTHER | No | 0 | There is currently a recall on Ram Promasters built in 2022 and onward for an issue with the backup camera. My vehicle … |
| 2025-08-26 | ELECTRICAL SYSTEM | No | 0 | My 2021 Ram ProMaster 2500 has two open safety recalls with no remedy available: NHTSA Recall 25V-552 (rearview camera… |
| 2025-08-25 | BACK OVER PREVENTION: WARNINGS | No | 0 | Helo, The rearview camera on my commercial cargo vehicle is defective. I've been waiting for it to be replaced for two … |
| 2025-08-15 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Ba… |
| 2025-08-09 | UNKNOWN OR OTHER | No | 0 | 21st century auto group in Springfield, NJ 908-883-3988 305 US Highway 22, Springfield, NJ 07081 sold me a non compl… |
| 2025-08-08 | POWER TRAIN | No | 0 | Ram Promaster van continued to roll (backward) when securely shifted into park |
| 2025-08-05 | SEAT BELTS | No | 0 | The contact owns a 2021 Ram Promaster 2500. The contact stated that the driver’s and passenger’s side seat belts' webbi… |
| 2025-06-18 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 1500. The contact stated that the rear-view camera displayed a black screen while… |
| 2025-05-21 | ELECTRICAL SYSTEM | No | 0 | ABS ESC lights came on and near crash most likely due to loose ground wire. From unrepaired recall 24V-290 (43b) |
| 2025-05-14 | BACK OVER PREVENTION: WARNINGS | No | 0 | There is currently a recall on Ram Promasters built in 2022 and onward for an issue with the backup camera. My vehicle … |
| 2025-05-01 | UNKNOWN OR OTHER | No | 0 | Backup camera work intermittently |
| 2025-04-06 | ENGINE | No | 0 | The contact owned a 2021 Ram 3500 Promaster. The contact stated one of his employees was driving at 40 MPH, when a burn… |
| 2025-02-06 | TIRES | No | 0 | Tire size LT225/75R16. Tires are OEM on 2021 Ram Promaster 3500 - Purchased New in February 2022. Vehicle has 24,500 m… |
| 2025-02-02 | UNKNOWN OR OTHER | No | 0 | The backup camera failed and the screen is black with an error message. In a large cargo van it becomes nearly impossib… |
| 2025-02-01 | ELECTRICAL SYSTEM | No | 0 | The back up camera in the screen is upside down. |
| 2024-11-11 | WHEELS | No | 0 | Bought RV new 4-27-2022, on Nov. 18, 2024 with 27,028 miles RAM dealer discovered l/rear NEXEN factory installed tire h… |
| 2024-11-06 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back… |
| 2024-09-25 | SERVICE BRAKES | No | 0 | My van began making a loud squeaky sound, louder at low speeds and less at higher speeds. It sounded like it was coming… |
| 2024-09-25 | UNKNOWN OR OTHER | No | 0 | While preparing for a trip, I noticed the upper kitchen cabinetry is detaching from the ceiling and in danger of fallin… |
| 2024-08-17 | STEERING | No | 0 | The component that failed/malfunctioned is the CV axle, the part is no longer available for inspection. The safety risk… |
| 2024-07-28 | POWER TRAIN | Yes | 0 | The driver was driving uphill when his RAM ProMaster suddenly lost power and rolled back down the hill, hitting a tree … |
| 2024-07-02 | ELECTRICAL SYSTEM | No | 0 | Solar panel on RV roof detached and was hanging by connector only when flagged by other motorist. |
| 2024-07-02 | ELECTRICAL SYSTEM | No | 0 | When we started the engine, the awning deployed and almost injured one of us. We have already supposedly had this prob… |
| 2024-06-24 | UNKNOWN OR OTHER | No | 0 | There were two recalls for the Carefree Awning unexpectedly deploying on Winnebago Travato camper vans. I recently went… |
| 2024-06-18 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | The blind spot monitoring function frequently disables while driving this vehicle. This occurs more often during warme… |
| 2024-06-12 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 1500. The contact stated that while reversing, the rear-view camera displayed a d… |
| 2024-04-15 | POWER TRAIN | No | 0 | The Transmission in these vehicles have been known to fail. This is just one of 38 in our fleet. Currently there are 8 … |
| 2024-03-03 | STRUCTURE | No | 0 | The contact owns a 2021 Jayco Swift RV built on a 2021 Ram Promaster 3500 Chassis. The contact stated that while drivin… |
| 2024-02-03 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2022 Jayco Entegra hauled by a 2021 Ram Promaster 3500. The contact initially heard an alarm sound c… |
| 2024-01-10 | SERVICE BRAKES | No | 0 | Every time the vehicle is driven downhill for an extended period, such as over a mountain pass, the brake system light … |
| 2023-12-03 | UNKNOWN OR OTHER | No | 0 | Sir/ma'am GM. The issue with the PROMASTER is water getting into the engine bay. It appears that gaps appear in betw… |
| 2023-09-28 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram ProMaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back… |
| 2023-09-15 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Ram Promaster 2500. The contact stated that while parking the vehicle, the back-over prevention… |
| 2023-09-08 | UNKNOWN OR OTHER | No | 0 | This unit will not go up hills. The RPM are 5-6 and the speed is only 40mph Semi trucks pass us going up hills We ca… |