Safety Score
84
Safe
Recalls
2
Complaints
44
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2024-09-27 | 24V724000 |
ELECTRICAL SYSTEM:WIRING | 10,655 | — | Details |
| 2023-12-08 | 23V835000 |
ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 164 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-02-17 | ENGINE | No | 0 | While driving at night all error light showed up. I slowed down to the side of the road and while I was slowing down th… |
| 2026-02-13 | VEHICLE SPEED CONTROL | No | 0 | The vehicle has repeatedly experienced a sudden loss of acceleration, entering a reduced-power state while driving. Mos… |
| 2026-01-25 | ENGINE | No | 0 | This is regarding a 2021 gle 350. The car was parked overnight and in the morning was unable to start or crank . I had … |
| 2026-01-02 | STRUCTURE:BODY | No | 0 | Sunroof makes loud, high pitched noise when it’s windy or driving high speeds. Sunroof complaints found online for bad … |
| 2025-11-15 | UNKNOWN OR OTHER | No | 0 | My vehicle suddenly started shaking and losing power, the check engine light came on and the problem continues to vibra… |
| 2025-11-12 | ENGINE | No | 0 | Original owner of a 2021 GLE, purchased on April 21, 2021. The vehicle is currently 4 years and 6 months and 22 days ol… |
| 2025-11-06 | ENGINE | No | 0 | There is a known issue with the Cylinder Heads on specific models of Mercedes vehicles. Symptoms of M264 Cylinder Head… |
| 2025-11-01 | ENGINE | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check … |
| 2025-10-14 | BACK OVER PREVENTION | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while reversing, the back over prevention camera … |
| 2025-10-13 | POWER TRAIN | No | 0 | Location: Dallas, TX – Woodall Rodgers Freeway near North Hall Street exit Mercedes-Benz USA Case #: 18469650 What com… |
| 2025-10-03 | ELECTRICAL SYSTEM | No | 0 | Not sure vehicle was parked and caught on fire from the drivers side completely burning |
| 2025-08-22 | ENGINE | No | 0 | we own a Mercedes-Benz GLE 350 model 2021. Our vehicles engine has stopped running on two different occasions, resulti… |
| 2025-07-22 | FUEL/PROPULSION SYSTEM | No | 0 | The car has stalled 4 or 5 times, while driving in traffic. This can obviously be life threatening. The check engine li… |
| 2025-07-07 | ELECTRICAL SYSTEM | No | 0 | While driving at about 55mph on road with one lane going each way, the car engine shut off, all instrument displays wen… |
| 2025-06-27 | VISIBILITY | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while the vehicle was parked, there was condensat… |
| 2025-06-27 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving 65-70 MPH, the vehicle was skipping… |
| 2025-06-16 | POWER TRAIN | No | 0 | Replacement of Cylinder Head (#1) |
| 2025-05-26 | ENGINE | No | 0 | On May 26, 2025, around 3:00 PM, I was traveling with my family on a bright and sunny day, with no rain for several day… |
| 2025-04-11 | ENGINE | No | 0 | I am writing to document a recurring and serious issue with the Mercedes-Benz GLE equipped with the M264 engine, specif… |
| 2025-02-24 | ENGINE | No | 0 | My Mercedes gle350 2021 is having a cylinder misfire. I had the repairs done last February. Carlton Mercedes acknowledg… |
| 2025-02-07 | UNKNOWN OR OTHER | No | 0 | I was driving down with my wife at a street, 35 miles per hour speed and suddenly heard an loud Explosion above my head… |
| 2025-01-08 | ENGINE | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated while driving at approximately 45 MPH and depressing t… |
| 2025-01-07 | ENGINE | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact initially stated that the air conditioner failed to function … |
| 2024-12-30 | ENGINE | No | 0 | DTC codr P219E is is a known issue for this Vehicle. Cylinder issue. This is a world wide known issue and Mercedes benz… |
| 2024-12-04 | VISIBILITY:REAR WINDOW WIPER/WASHER | No | 0 | The windshield wiper fluid will not pump out onto the front or back window, causing poor visibility. The pump is worki… |
| 2024-11-12 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that after exiting the vehicle, the doors unintendedly… |
| 2024-10-18 | UNKNOWN OR OTHER | Yes | 0 | On [XXX], after I purchased the vehicle on [XXX] from Mercedes Benz Midlothian with 57,000+ mile, this occurred. I wa… |
| 2024-09-11 | ENGINE | No | 0 | On August 6, 2024 my vehicle reported " The state of charge of the starter battery in the vehicle Mercedes-Benz GLE 350… |
| 2024-08-29 | UNKNOWN OR OTHER | No | 0 | My 2021 Mercedes Benz GLE 350 got AC Conditioning Leak problem (blow hot air) , which could lead to a short circuit and… |
| 2024-04-28 | ELECTRICAL SYSTEM | No | 0 | On Thursday, [XXX], I called Mercedes Benz of Naperville at 7:23 AM, 12:34 PM and missed the call 3:03 PM. I reported S… |
| 2024-01-27 | ENGINE | No | 0 | Component: Faulty exhaust valves caused the vehicle engine to misfire while driving at high speed (80mph) and required … |
| 2024-01-24 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the floor mats were wet after it had rained, and … |
| 2023-08-25 | ENGINE | No | 0 | Complete engine failure in traffic. Prior to vehicle stopping it did not give me any message that the vehicle was hav… |
| 2023-07-25 | ENGINE | No | 0 | Cylinder head replacement |
| 2023-06-15 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Yes | 2 | I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loo… |
| 2023-06-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the infotainment screen had gone blank and had fa… |
| 2022-11-12 | UNKNOWN OR OTHER | No | 0 | Driver side window detached inside door and will not come up. |
| 2022-09-07 | UNKNOWN OR OTHER | No | 0 | There is water ingress on the driver side front door/seat area. There are growing water stains and a mildew smell. We a… |
| 2022-06-28 | ENGINE | Yes | 4 | I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and l… |
| 2022-01-09 | ELECTRICAL SYSTEM | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? The digital dashbo… |
| 2021-10-01 | EXTERIOR LIGHTING:BRAKE LIGHTS | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the rear brake lights did not function properly w… |
| 2021-09-01 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the sunroof abruptly fractured while the vehicle … |
| 2021-03-08 | SERVICE BRAKES | No | 0 | WHILE THE CAR IS IN PARK AND IDLING, THE VEHICLE WILL NUDGE FORWARD REPEATEDLY. THE CAR DEALERSHIP APPEARS RATHER CAVA… |
| 2021-02-01 | ELECTRICAL SYSTEM | No | 0 | WE BOUGHT OUR VEHICLE -2021 MERCEDES-BENZ GLE 350 - ON JANUARY 12TH AND THREE DAYS LATER WE NOTICED THAT HALF OF THE MB… |