Safety Score
94
Safe
Recalls
0
Complaints
33
NCAP Stars
—
Recalls (0)
No recalls found for the 2021 Mazda Cx-9.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-12-08 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Yes | 0 | Backup camera shows three to four feet before red collision line is not accurate causing severe damage to my garage do… |
| 2025-05-22 | POWER TRAIN | No | 0 | My vehicle is part of Mazda's 2021-2022 Mazda Valve Stem Seal Settlement. The dealership had yet to call me in for the … |
| 2024-09-11 | UNKNOWN OR OTHER | No | 0 | My MazdaCx9 engine consumes (burns) an excessive amount of oil, necessitating frequent top-offs between oil changes.Thi… |
| 2024-09-03 | FORWARD COLLISION AVOIDANCE: WARNINGS | No | 0 | On [XXX], [XXX], [XXX] I was driving on an interstate highway with a 65 mph speed limit with no warning and received th… |
| 2024-08-26 | SERVICE BRAKES | No | 0 | Hello, I have been to a Mazda dealer complaining of clicking and squeaky brakes for 2 years now. Dealer replaced both f… |
| 2024-08-15 | SUSPENSION | No | 0 | The contact owns a 2021 Mazda CX-9. The contact stated while driving at various speeds and turning, there was a popping… |
| 2024-01-01 | ENGINE | No | 0 | I just purchased this vehicle 2 months ago. Yesterday my oil light came on, I pulled over and checked the oil it was co… |
| 2023-12-29 | UNKNOWN OR OTHER | No | 0 | Please add the 2021 CX9 model to the following bulletin. [XXX] This is exactly what is happening with my car and is… |
| 2023-10-10 | FORWARD COLLISION AVOIDANCE: WARNINGS | Yes | 1 | I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up came… |
| 2023-10-04 | FORWARD COLLISION AVOIDANCE: WARNINGS | No | 0 | 6/29/2023--Vehicle stopped suddenly with i-ACTIVESENSE system malfunction, Dynamic Stability Control malfunction, Engin… |
| 2023-08-01 | ENGINE | No | 0 | The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there … |
| 2023-07-08 | WHEELS | No | 0 | I was driving approximately 75-80 mph (speed limit for I-90 is 80 mph) on I-90 Eastbound in South Dakota (approximately… |
| 2023-05-26 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | No | 0 | The oil light keeps coming on before your initial oil change. Also, the oil is actually low. They have already changed … |
| 2023-05-16 | AIR BAGS | Yes | 0 | 2021 Mazda CX-9 Frontal collision at a speed between 10-20 mph. Car shut down after collision and was not drivable. Con… |
| 2023-05-05 | ENGINE | No | 0 | Oil light came on, vehicle has ~15,000 miles. |
| 2023-02-10 | ENGINE | No | 0 | 2021 Mazda CX-9 Low Oil Light came on at around 18,900 miles (2/10/2023 and 2/11/2023). Took to Mazda, and they said t… |
| 2023-01-10 | ENGINE | No | 0 | the vehicles experience excessive oil consumption because the defective valve stem seals allow engine oil to leak into … |
| 2022-12-06 | ENGINE | No | 0 | The contact owns a 2021 Mazda CX-9. The contact stated that while driving at 60 MPH or exceeding 60 MPH, the vehicle wo… |
| 2022-11-23 | SERVICE BRAKES | Yes | 0 | The driver side airbag did not deploy in a front end collision on the drivers side. When approaching a vehicle that ha… |
| 2022-11-16 | ENGINE | No | 0 | A LOT OF ENGINE OIL CONSUPTION, 1 QUART PER 2500 MILES. |
| 2022-10-20 | ENGINE | No | 0 | 1000 miles before first ever oil change was needed (according to window sticker provided by Mazda) the low engine oil l… |
| 2022-10-18 | UNKNOWN OR OTHER | No | 0 | I was leaving for work when I put my personal items in the front passenger side first and then continued to walk around… |
| 2022-10-06 | AIR BAGS | Yes | 0 | REAR PASSENGER HANDLE AND HOOK ABOVE SEAT IN ROOF SPLINTERED INTO SHARP PROJECTILES FLYING THROUGH CABIN WHEN AIR BAG D… |
| 2022-08-12 | ENGINE | No | 0 | My 2021 Mazda CX-9 uses excessive engine oil as reported in the Mazda "M-Tip" bulletin MT-005/20 and this manufacturer'… |
| 2022-07-18 | ENGINE | No | 0 | The low engine oil light is coming on every 3500 miles. When checking oil level it indeed is low and requires a quart o… |
| 2022-06-09 | ENGINE | No | 0 | Every 4,000 miles my engine oil warming light comes. When the dealership checked my oil level, it was about a quart lo… |
| 2022-06-01 | ENGINE | No | 0 | I purchased this vehicle June 5 2021. The vehicle has approximately 9150 miles at this time. I changed the oil the firs… |
| 2022-05-10 | ENGINE | No | 0 | Consumes over 2 quarts of oil between recommended oil changes. The dealer made excuses about needing to use a different… |
| 2022-04-30 | VISIBILITY/WIPER | No | 0 | On 4/30/2022 the rear door lift gate opened unexpectedly and hit the ceiling of a parking garage (The Summit at Las Cal… |
| 2021-12-29 | ENGINE | No | 0 | New Mazda vehicle engine is consuming approximately 1 quart of oil, approximately every 3,500 miles. No recall for this… |
| 2021-10-26 | ENGINE | No | 0 | Car loses oil and coolant rapidly |
| 2021-06-21 | ENGINE | No | 0 | Massive oil consumption. Uses 1 quart or more of engine oil at around 3,000 miles after oil change. Low oil light com… |
| 2021-02-10 | SERVICE BRAKES | Yes | 0 | AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I W… |