Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-09-25 | 25V649000 |
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 39,536 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-13 | ELECTRICAL SYSTEM | No | 0 | I am writing to formally file a complaint regarding my 2021 Kia Sorento and the repeated lack of resolution from the de… |
| 2026-04-12 | POWER TRAIN | No | 0 | The system that failed is the high-pressure fuel pump and the intake fuel pump. The fuel system pressure is too low, an… |
| 2026-04-03 | VEHICLE SPEED CONTROL | No | 0 | Our 2021 Kia SORENTO has been to Elmhurst kia service numerous times . The chief complaint is the Kia Sorrento keeps lo… |
| 2026-03-30 | POWER TRAIN | No | 0 | Car began going into limp mode not accelerating. Brought it in to be told it was the transmission which in my car some … |
| 2026-03-30 | POWER TRAIN | No | 0 | The vehicle experienced a sudden loss of drive power and entered a 'fail-safe' mode with check engine light, warning ch… |
| 2026-03-26 | ELECTRICAL SYSTEM | No | 0 | On 3/26/2026, I was driving at 45mph when the vehicle started slowing down and the auto stop light on the dash was blin… |
| 2026-03-20 | UNKNOWN OR OTHER | No | 0 | During my recent oil change, I was informed that the oil pan gasket appears to be leaking. I understand that this issue… |
| 2026-03-16 | ELECTRICAL SYSTEM | No | 0 | My check engine light came on and went to dealer ship jn Oct of 2025 they stated the Egr needed to be replaced and woul… |
| 2026-03-13 | FUEL/PROPULSION SYSTEM | No | 0 | Referencing report [XXX] We are having issues getting the fuel filling door to open. We have unlocked the car, severa… |
| 2026-03-12 | ELECTRICAL SYSTEM | No | 0 | The issue appears to involve the electric oil pump and related components. My 2021 Kia Sorento had a recall for the ele… |
| 2026-03-02 | ENGINE | No | 0 | This has been occurring intermittently since my 2021 Kia Sorento reached approx. 15k miles and now has 26,600 miles. T… |
| 2026-02-23 | POWER TRAIN | No | 0 | The contact owns a 2021 Kia Sorento. The contact stated that while driving at various speeds, the vehicle hesitated and… |
| 2026-02-15 | ELECTRICAL SYSTEM | No | 0 | The car has completely shutdown and nothing works while parked and has not started until the next day. This has happene… |
| 2026-02-12 | EXTERIOR LIGHTING | No | 0 | The contact owned a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the passenger’s si… |
| 2026-01-25 | POWER TRAIN | No | 0 | My vehicle started to shift irregularly. From a stop, I would accelerate and before shifting to the next gear the vehic… |
| 2026-01-16 | POWER TRAIN | No | 0 | The engine pump went in my vehicle (21 Kia Sorrento) and is giving a code of P193B79. There was a recall that the deale… |
| 2026-01-10 | UNKNOWN OR OTHER | No | 0 | I am submitting a complaint regarding a 2021 Kia Sorento SX that experienced a premature and catastrophic transmission … |
| 2026-01-10 | ENGINE | No | 0 | I was driving my car on [XXX] and my car suddenly lost power and when I pressed the gas pedal the RPM quickly increased… |
| 2026-01-07 | POWER TRAIN | No | 0 | The contact owns a 2021 Kia Sorento. The contact stated that while stopped at a traffic light or a stop sign, the vehic… |
| 2025-12-29 | UNKNOWN OR OTHER | No | 0 | While driving on an interstate highway, our sunroof exploded with a loud boom and glass fragments fell into the passeng… |
| 2025-12-27 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | The collision alert system is out of wack. The system is at a glitch era where as no cause prompts the alert. I am now … |
| 2025-12-19 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (Electrical … |
| 2025-12-16 | POWER TRAIN | No | 0 | Based on my best assessment, the issue appears to be related to the transmission pump. The vehicle experienced transmis… |
| 2025-11-12 | ELECTRICAL SYSTEM | No | 0 | My vehicle has been slow to start and I have had all other issues come on on my vehicle as far as lights as far as the … |
| 2025-10-23 | ELECTRICAL SYSTEM | No | 0 | The drive mode selector in my Kia Sorento was found to be defective. The selector forces the vehicle into "Eco" mode on… |
| 2025-10-16 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (ELECTRICAL … |
| 2025-10-07 | POWER TRAIN | No | 0 | After driving the Kia sorento and parking it for a little bit then restarting it again the transmission jerks very hard… |
| 2025-10-03 | POWER TRAIN | No | 0 | Vehicle is showing symptoms and issues related to a recall on 2021 Kia Sorento transmissions. The vehicle hesitates shi… |
| 2025-08-26 | ELECTRICAL SYSTEM | No | 0 | The car has completely shutdown on 3 separate occasions. It wouldn't start and all the electrical did not work. It star… |
| 2025-08-13 | POWER TRAIN | No | 0 | The contact owns a 2021 Kia Sorento. The contact stated that while driving 25 MPH, there was an abnormal clunk coming f… |
| 2025-08-12 | POWER TRAIN | No | 0 | Sorento is not working properly due to transmission oil pump. This has been recalled by Kia but my car does not fall un… |
| 2025-08-12 | AIR BAGS | Yes | 0 | The contact owned a 2021 Kia Sorento. The contact stated that while driving 15-20 MPH and making a quick left turn to a… |
| 2025-08-02 | ELECTRICAL SYSTEM | No | 0 | My car will sometimes completely stall at a light when stopped and not restart with the Automatic stop system it has ha… |
| 2025-08-01 | AIR BAGS | No | 0 | Airbag light on drivers side lit up, clock spring is defective |
| 2025-08-01 | ELECTRICAL SYSTEM | No | 0 | My vehicle completely shut off while I was driving with my children in the car. The dealership replaced the battery but… |
| 2025-07-31 | POWER TRAIN | No | 0 | Power train incident - • transmission holding gears, jerking between shifts, gear shifted into S mode on its own and s… |
| 2025-07-11 | STEERING | No | 0 | My 2021 Kia Sorento (VIN: [XXX] , built July 2021) has a persistent scraping/metal-on-metal noise when turning the stee… |
| 2025-07-06 | POWER TRAIN | No | 0 | See attached document for complaint. |
| 2025-06-24 | ELECTRICAL SYSTEM | No | 0 | My 2021 Kia Sorento lx has been having issues everyday where all of my dash lights come on, my power steering goes out … |
| 2025-06-23 | ELECTRICAL SYSTEM | No | 0 | Electrical issue all dash lights came on and couldn’t shift into gear, had to replace my main computer as it was fried … |
| 2025-06-23 | UNKNOWN OR OTHER | No | 0 | My car has turned off completely twice while in reverse. |
| 2025-06-10 | ENGINE | No | 0 | I have had many issues where my car will completely shut off after the auto start-stop function causing me to almost ge… |
| 2025-06-09 | UNKNOWN OR OTHER | No | 0 | Back in June 2025 my car started having an issue with the auto on/off light blinking on the dash and unable to be turne… |
| 2025-06-02 | POWER TRAIN | No | 0 | Transmission problems match those outlined in SC250. The dealership says our car wasn't included but our manufacturing … |
| 2025-05-30 | ENGINE | No | 0 | I am writing to file a formal complaint regarding Recall 22V-760 (SC250) affecting my 2021 Kia Sorento. This recall was… |
| 2025-05-16 | ELECTRICAL SYSTEM | No | 0 | My electrical system failed. While on park I was unable to shut of the vehicle using the engine start stop button. Afte… |
| 2025-05-03 | POWER TRAIN | No | 0 | I started the car and it started having a hard time shifting around 13 and 30 miles an hour. And had a lack of power. N… |
| 2025-04-12 | POWER TRAIN | No | 0 | I bought the car at 28k miles certified pre owned at jake sweeney kia in Florence ky. I had taken the car to the servic… |
| 2025-04-01 | UNKNOWN OR OTHER | No | 0 | The vehicle is hesitant during acceleration and linger in one gear. when try to move from a stop have to remove foot of… |
| 2025-03-31 | ENGINE | No | 0 | The stop go feature is not working correctly, when it does cut off at a light after releasing the brake to move forward… |