2020 Volkswagen Atlas Cross Sport
Safety Score
70
Average
Recalls
3
Complaints
50
NCAP Stars
—
Recalls (3)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2022-10-31 | 22V815000 |
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 296,044 | — | Details |
| 2021-01-27 | 21V026000 |
STEERING | 10,303 | — | Details |
| 2020-08-26 | 20V504000 |
EXTERIOR LIGHTING:HEADLIGHTS | 11 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-04 | AIR BAGS | No | 0 | On 4/6 - My car alert system flashed the following; Still present, Called VW Dealership. Customer Care & Checked for re… |
| 2026-02-13 | STRUCTURE:BODY | No | 0 | February 2025, just outside the warranty period, the hood latch had become disconnected/broken under the hood. There i… |
| 2026-01-22 | ELECTRICAL SYSTEM | No | 0 | While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks … |
| 2026-01-08 | ENGINE | No | 0 | I purchased a new 2020 Atlas Cross Sport in 2020. The car currently has 108,000 miles. In the time I have owned the car… |
| 2026-01-02 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | While traveling south on Wheeler Road at the underpass of the Long Island Expressway my 2020 Volkswagon Atlas Cross Spo… |
| 2025-12-30 | AIR BAGS | No | 0 | The warning light came on signaling an airbag problem. The dealer checked all the wires and connections and determine… |
| 2025-12-18 | FUEL/PROPULSION SYSTEM | No | 0 | GAS TANK SEAL FAILED CAUSING COLLAPSE OF GAS TANK AND DAMAGE TO FUEL PUMP. SIMILAR PROBLEM IN OTHER VOLKSWAGON VEHICLE… |
| 2025-11-28 | UNKNOWN OR OTHER | No | 0 | The car was purchased brand new in 2020. In 2022, the heating core broke and had to be replaced. This has happened agai… |
| 2025-11-07 | SERVICE BRAKES | No | 0 | Pulled out of driveway onto major road. Brake fluid alert showed up on dash. Brakes completely stopped working. Was … |
| 2025-10-15 | UNKNOWN OR OTHER | No | 0 | Hood cable release snapped/broke during a routine oil change. |
| 2025-10-04 | STRUCTURE:BODY | No | 0 | 2020 Atlas Cross Sport- hood release cable snapped- known issue. Many complaints online. Needs a recall! Dangerous |
| 2025-09-25 | SERVICE BRAKES | Yes | 0 | On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she pl… |
| 2025-08-19 | UNKNOWN OR OTHER | No | 0 | The hood latch is broken. After searching the cause I have found that this is a common issue with 2020 VW ATLAS. There … |
| 2025-08-10 | UNKNOWN OR OTHER | No | 0 | Issue: Vehicle Lockout/Fob Unresponsive The combination of opening the passenger door, locking the vehicle with the ke… |
| 2025-07-28 | SUSPENSION | No | 0 | Noise (Rattle) coming from LH rear wheel well while driving. Brought vehicle to dealer for inspection, found LH rear c… |
| 2025-02-24 | AIR BAGS | No | 0 | I am having the same airbag sensor problem that everyone else is. My vehicle is not part of the recall but should be. T… |
| 2025-02-22 | STEERING | No | 0 | Steering makes a noise. SOS light is red and it's the second time this happens. Last time the dealerships charged me $7… |
| 2025-01-18 | POWER TRAIN | No | 0 | Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Co… |
| 2024-11-18 | ENGINE | No | 0 | on 11/18/24 Spark plug issues and misfire cylinder causing loss of power and acceleration with engine light check light… |
| 2024-11-18 | AIR BAGS | No | 0 | Vehicles “Airbag Error” light has turned on. From what I’m reading this is a known faulty sensor that may prevent the f… |
| 2024-11-14 | STRUCTURE:BODY | No | 0 | August of 2023 the vehicle was taken to Charles Maund VW in Austin Texas due to the hood latch disconnecting/breaking u… |
| 2024-11-05 | EXTERIOR LIGHTING | No | 0 | Daylight Running Lights (LED stripe) went out but in order to replace it, the whole headlight chassis need to be replac… |
| 2024-10-04 | ENGINE | No | 0 | At a stop or slow speed the vehicle stalls. Acted like the start stop feature was engaging. Stalling out crossing lanes… |
| 2024-09-01 | AIR BAGS | No | 0 | The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the air… |
| 2024-08-23 | AIR BAGS | No | 0 | Airbag front passenger side has defect will not deploy. The dashboard light alert is on, as per dealership review stat… |
| 2024-08-21 | AIR BAGS | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? The driver side curt… |
| 2024-08-20 | AIR BAGS | No | 0 | Air bag light illuminated. VIN number not associated with current air bag recall even though it is exhibiting the very … |
| 2024-08-12 | AIR BAGS | No | 0 | There have been wide reports that 2020 atlas cross sports passenger airbag sensors malfunction. My vehicle has experien… |
| 2024-08-08 | ELECTRICAL SYSTEM | No | 0 | Backup camera does not come on; cuts in and out; known recall for 2021 models. |
| 2024-07-06 | UNKNOWN OR OTHER | No | 0 | About a year ago the light of the SOS appear in red and will not reset back to green. The SUV has a warning sign in the… |
| 2024-06-08 | UNKNOWN OR OTHER | No | 0 | Unknown- vehicle idles to a stall. This has happened when trying to make a turn across a major intersection. It must be… |
| 2024-06-01 | ELECTRICAL SYSTEM | No | 0 | About two months ago, all of sudden, all of the electronic safety features were going out as reported on the dash. ECS… |
| 2024-05-07 | FUEL/PROPULSION SYSTEM | No | 0 | 8/22/2023- CEL code P0456 - dealership replaced N80 valve and carbon canister. The dealership told the fault occurred b… |
| 2024-05-01 | POWER TRAIN | No | 0 | car navigation system is inaccurate. There is a severe lag in displaying where the car actually is located versus where… |
| 2024-04-25 | UNKNOWN OR OTHER | No | 0 | I having issues the the CarPlay gps. Only happens with my BW cross sport. The gps 20% of the time will not know where… |
| 2024-03-27 | ELECTRICAL SYSTEM | No | 0 | When driving the car the GPS looses its location making it impossible to proceed to a planned destination. It causes yo… |
| 2024-03-15 | ELECTRICAL SYSTEM | No | 0 | Received an error Emergency SOS call function failure! I took my vehicle to VW Loyalty and paid $180 to get a diagnosis… |
| 2024-03-05 | SERVICE BRAKES | No | 0 | Ever since we have purchased the car, the brakes have always given us issues. There is a continous squeaking when braki… |
| 2024-02-07 | AIR BAGS | No | 0 | Airbag warning light on |
| 2023-12-11 | UNKNOWN OR OTHER | No | 0 | The GPS system will not work in the vehicle that includes the built in GPS navigation, Apple Maps, Google Maps and WAZE… |
| 2023-12-02 | FUEL/PROPULSION SYSTEM | No | 0 | The fuel tank collapsed, leading to the fuel indicator not presenting accurate fuel levels, which lead to the cars imme… |
| 2023-10-28 | AIR BAGS | No | 0 | All side airbags went off after a curb check going less than 10 mph around a corner. |
| 2023-10-19 | ENGINE | No | 0 | The vehicle randomly turns off and a message appears that states manually start the vehicle. It’s not the ECO start an… |
| 2023-10-01 | ELECTRICAL SYSTEM | No | 0 | I have a problem with navigation. My location is not determined correctly, the route is constantly being reroute. vw at… |
| 2023-09-18 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that when the cellphone was connected to the c… |
| 2023-08-08 | ELECTRICAL SYSTEM | No | 0 | The ControlNet module throws an error on the dash stating SOS Emergency error. The error cannot be cleared. |
| 2023-07-26 | ELECTRICAL SYSTEM | No | 0 | While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. T… |
| 2023-03-12 | WHEELS | No | 0 | The Pirelli Scorpion All Season Zero tires that came factory equipped on my 2020 VW Cross Sport have experienced a side… |
| 2023-03-01 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER | No | 0 | The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that the passenger’s side air bag warning ligh… |
| 2023-01-03 | VEHICLE SPEED CONTROL | No | 0 | The speedometer reads significantly higher than actual speed. Took to the dealership, they confirmed speedometer reads … |