Safety Score
88
Safe
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2020 Subaru Crosstrek.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-01-08 | POWER TRAIN | No | 0 | The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, a… |
| 2025-05-26 | SEATS | No | 0 | The bolt attaching the front left corner of the seat to the rails came loose and allows the seat to wobble and bounce. |
| 2025-04-24 | SEAT BELTS | Yes | 1 | At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to… |
| 2025-03-24 | FUEL/PROPULSION SYSTEM | No | 0 | The 2019-2021 Crosstrek Hybrid has an issue with the fuel tank design. Subaru has finally released a TSB (Reference: 09… |
| 2025-02-18 | VEHICLE SPEED CONTROL | Yes | 0 | The contact owns a 2020 Subaru Crosstrek. The contact stated while pulling into a parking spot and depressing the brake… |
| 2025-01-21 | POWER TRAIN | No | 0 | What component of system failed: transmission At low speeds, my car makes a low moaning sound. I took it to the subaru … |
| 2025-01-10 | VISIBILITY/WIPER | No | 0 | 6-8in windshield crack on passenger side, near the bottom just above defrost vents. No apparent trauma to the windshiel… |
| 2024-03-05 | ELECTRICAL SYSTEM | Yes | 0 | This vehicle is a plug-in-hybrid. It should not be able to move while plugged in. Problem is attempting to move the ve… |
| 2023-12-20 | ENGINE | No | 0 | The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was drivin… |
| 2023-12-09 | SERVICE BRAKES | Yes | 0 | Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and co… |
| 2023-10-02 | ELECTRICAL SYSTEM | No | 0 | Beginning one year after buying this used 2020 Subaru Crosstrek base trim the starter failed and battery fully died aft… |
| 2023-05-22 | UNKNOWN OR OTHER | No | 0 | Driving the vehicle on the I-5 freeway, approximately 65mph, the sunroof glass suddenly shattered. It sounded like an e… |
| 2023-05-13 | POWER TRAIN | No | 0 | Transmission began making a whining noise at low speeds accelerating/ and backing up. Slight hesitation when accelerati… |
| 2023-04-25 | POWER TRAIN | No | 0 | The contact owns a 2020 Subaru Crosstrek. The contact stated while shifting the vehicle into reverse, the vehicle launc… |
| 2023-04-03 | VISIBILITY/WIPER | No | 0 | I noticed my windshield spontaneously cracked, without any trauma. This was noticed in the morning after my car had be… |
| 2023-03-30 | VISIBILITY/WIPER | No | 0 | The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause i… |
| 2022-11-20 | ENGINE | No | 0 | The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engi… |
| 2022-11-01 | VISIBILITY/WIPER | No | 0 | The windshield has cracked twice and had to be replaced. The first time was December 2021 and the second time was Nove… |
| 2022-10-15 | UNKNOWN OR OTHER | No | 0 | Repeatedly battery drains after a few days of not driving. Won’t start. Requires a jumpstart. |
| 2022-08-26 | UNKNOWN OR OTHER | No | 0 | I was driving on the I-5 north. The car had already been in operation for over 2 hours by this point. While traveling a… |
| 2022-06-02 | ELECTRICAL SYSTEM | No | 0 | Car is a Subaru Crosstrek Hybrid Car was connected to its electrical charge cable The connector is a type SAE J1772 Whe… |
| 2022-05-16 | VISIBILITY | No | 0 | The contact owns a 2020 Subaru Crosstrek. The contact stated after entering the vehicle it was discovered that the fron… |
| 2022-04-10 | VISIBILITY/WIPER | No | 0 | My 2020 Subaru crosstrek has repeatedly had its windshield crack for little to no reason. I have noticed my windshield… |
| 2022-04-01 | VISIBILITY/WIPER | No | 0 | My car was parked outside when one morning I noticed a 2-inch crack started from the edge of the windshield on the pass… |
| 2021-11-20 | ELECTRICAL SYSTEM | No | 0 | Battery drains quickly. |
| 2021-10-30 | POWER TRAIN | No | 0 | The vehicle has experience numerous times now, and has been to the dealer for repairs regarding an unanticipated loss o… |
| 2021-10-21 | VISIBILITY/WIPER | No | 0 | Windshield spontaneously cracked |
| 2021-10-15 | POWER TRAIN | No | 0 | The rear differential on my Subaru Crosstrek Hybrid has failed twice. The first failure occurred around 12,000 miles an… |
| 2021-10-11 | VISIBILITY/WIPER | No | 0 | Driver side rear door window exploded while driving. Shattering was unexpected. No rocks were heading that way and car … |
| 2021-10-09 | UNKNOWN OR OTHER | No | 0 | 2020 Crosstrek windshield cracked. The windshield easily chips. crack started in lower windshield. car was parked in ca… |
| 2021-10-01 | VISIBILITY/WIPER | No | 0 | Windshield defective/easily damaged. Minor roadway pebble created a pit. Seems to be an issue with many Subarus. |
| 2021-09-22 | FUEL/PROPULSION SYSTEM | No | 0 | Stalls sometimes when in intersection or when making a turn from dead stop ,then goes along fine. Seems like it is fuel… |
| 2021-08-01 | VISIBILITY/WIPER | No | 0 | Windshield cracked across bottom portion. Many other Subaru owners have had the same problem. |
| 2021-06-16 | UNKNOWN OR OTHER | No | 0 | My front windshield cracked one day on its own sitting in my driveway. |
| 2021-06-01 | ELECTRICAL SYSTEM | No | 0 | If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. … |
| 2021-05-15 | VISIBILITY:WINDSHIELD | No | 0 | The contact owns a 2020 Subaru Crosstrek. The contact stated while entering the vehicle she noticed that the front wind… |
| 2021-05-12 | VISIBILITY/WIPER | No | 0 | The windshield seemed to just start cracking for no known reason. |
| 2021-05-01 | STRUCTURE:BODY | No | 0 | WINDSHIELD CRACKED FOR NO REASON. CRACK FORMED UNDERNEATH THE EDGE OF THE RUBBER WINDOW SEAL AND HAS SPREAD A CRACK SIX… |
| 2021-04-30 | VISIBILITY/WIPER | No | 0 | I WOKE UP WITH A HUGE CRACK IN MY WINDSHIELD. NO IDEA HOW IT HAPPENED. THIS IS THE THIRD ONE. I'VE HAD THIS CAR FOR 11 … |
| 2021-04-29 | VISIBILITY/WIPER | No | 0 | WHILE DRIVING DOWN THE INTERSTATE WITH NO VEHICLES AROUND MY VEHICLE OR PASSING IN THE OPPOSING DIRECTION THE SUNROOF V… |
| 2021-03-08 | VISIBILITY/WIPER | No | 0 | I BOUGHT MY 2020 SUBARU CROSSTREK IN MAY OF 2020. THE WINDSHIELD IS UP TO TWO CRACKS. I HAD THE FIRST FILLED THROUGH MY… |
| 2021-02-28 | VISIBILITY:WINDSHIELD | No | 0 | TL* THE CONTACT OWNS A 2020 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD CRACKED WITH… |
| 2021-02-10 | VISIBILITY/WIPER | No | 0 | I GOT HOME FROM WORK, CLEANED THE WINDSHIELD AND THERE WAS NO CRACKS...I DIDNT USE THE CAR THE REST OF THE DAY. NEXT MO… |
| 2021-01-15 | ELECTRICAL SYSTEM | No | 0 | MY CAR WOULDN'T START AFTER STOPPING TO VISIT A FRIEND. THE FRIEND WATCHED UNDER THE HOOD WHEN I PRESSED THE START BUTT… |
| 2021-01-06 | VISIBILITY/WIPER | No | 0 | WINDOWS WILL NOT ALWAYS GO DOWN WHEN TEMPERATURES AT OR BELOW 26 DEGREES FAHRENHEIT. REPORTED PROBLEM TO DEALER ON JAN… |
| 2020-12-17 | VEHICLE SPEED CONTROL | Yes | 1 | The contact owned a 2020 Subaru Crosstrek. The contact stated that as attempted to park her vehicle at 5 MPH, the vehic… |
| 2020-12-13 | VISIBILITY/WIPER | No | 0 | THERE IS A STRESS CRACK ON PASSENGER SIDE FRONT ON WINDSHIELD FROM REARVIEW MIRROR INSIDE THE VEHICLE GOING UPWARD IN … |
| 2020-12-04 | SEAT BELTS | Yes | 1 | The contact owns a 2020 Subaru Crosstrek. The contact stated that while she was sitting in the parked vehicle on the si… |
| 2020-10-12 | VISIBILITY/WIPER | No | 0 | I'VE ONLY HAD MY BRAND NEW 2020 SUBARU CROSSTREK FOR 4 1/2 MONTHS AND I JUST GOT A 2ND CRACK IN MY WINDSHIELD. LAST MON… |
| 2020-09-11 | VISIBILITY/WIPER | No | 0 | WINDSHIELD CRACKED FROM A TINY ROCK WHILE TRAVELING APPROXIMATELY FORTY MILES PER HOUR ON A FREEWAY. |