Safety Score
71
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2022-12-08 | 22V904000 |
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | 1,224,078 | — | Details |
| 2022-11-10 | 22V835000 |
POWER TRAIN:AUTOMATIC TRANSMISSION | 250,079 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-02-26 | ENGINE | No | 0 | The contact owns a 2020 Ram 3500. The contact stated while driving approximately 50 MPH, the engine overheated. There w… |
| 2026-01-12 | POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS | Yes | 0 | The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off, t… |
| 2026-01-11 | POWER TRAIN | No | 0 | The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shifter… |
| 2025-12-02 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prev… |
| 2025-10-09 | UNKNOWN OR OTHER | No | 0 | After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our insur… |
| 2025-09-30 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back… |
| 2025-06-10 | WHEELS:LUGS/NUTS/BOLTS/STUDS | No | 0 | The contact owns a 2020 Ram 3500. The contact stated that while driving at an undisclosed speed, the front wheels beca… |
| 2025-04-01 | SERVICE BRAKES | No | 0 | Abs module has failed twice since truck purchased. |
| 2024-11-29 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | No | 0 | The contact owns a 2020 Ram 3500. The contact stated while the vehicle was parked, he noticed that coolant was leaking … |
| 2024-08-26 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, D… |
| 2024-08-01 | ENGINE | No | 0 | Reoccurring messages regarding DEF, Exhaust Regeneration, and DPF, causing more and more frequent ReGen for longer and … |
| 2024-01-31 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact stated that while driving 75 MPH, the vehicle was shaking and then lost m… |
| 2023-12-04 | ELECTRICAL SYSTEM | No | 0 | On 12/4/23, at 6:37 am PST, we initiated remote start via the key fob. At 6:40 am pst, a flash and fire erupted from un… |
| 2023-12-01 | ELECTRICAL SYSTEM | No | 0 | Check engine light turned on in my 2020 dodge ram 3500, I took the truck back to the dealership. According to them the … |
| 2023-11-25 | ENGINE | Yes | 2 | As I was driving the vehicle caught fire and I lost brakes. The vehicle had to be put into a retention pond to stop it. |
| 2023-09-06 | SERVICE BRAKES | No | 0 | Brake caliper mounting bolt fell out 2 times on driver side now 1 time on passenger side front on both after applying n… |
| 2023-09-05 | POWER TRAIN | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train); … |
| 2023-08-07 | VEHICLE SPEED CONTROL | No | 0 | Collision avoidance light on, cruise control unavailable, ESC error active safety features inoperative. Dealer states o… |
| 2023-07-15 | WHEELS | No | 0 | While driving at 70 mph on I-75 July 1 2023, roads where dry, temp outside was 88 degrees, speed control set, my 2020 R… |
| 2023-06-30 | ELECTRICAL SYSTEM | No | 0 | While driving Down a paved roadway on 6/30/23 @ 5pm doing approximately 20 miles per hour the vehicle died and the dash… |
| 2023-06-13 | FUEL/PROPULSION SYSTEM | No | 0 | My check engine light went on, along with the DEF warning, early June 13th,2023. The DEF warning stated I had 150 miles… |
| 2023-05-21 | SERVICE BRAKES | No | 0 | ABS System Failure HCU/ABS Module need to be replaced. This does not only occur on 2017-2018 RAM trucks. Please expand… |
| 2023-05-04 | ENGINE | No | 0 | My high pressure fuel pump went out while I was towing the 43 ft enclosed trailer causing the engine to shut down. I wa… |
| 2023-04-26 | ENGINE | No | 0 | Codes: P2002, P242F, P2463, P1451 Failures: DPF, Charge air cooler leak, PM sensors, EGR internally cracked, Catalytic… |
| 2023-03-14 | VISIBILITY/WIPER | No | 0 | Hoses for washer fluid to the sprayers for the windshield come disconnected at the tee and 90 fittings preventing you f… |
| 2023-01-27 | POWER TRAIN | No | 0 | We where driving down the highway and the drive shaft fell out the car. This took out my brake lines and my transmissio… |
| 2023-01-13 | UNKNOWN OR OTHER | No | 0 | Manufacturer refuses to repair any recalls as well as reimbursement me for recall repairs done myself |
| 2023-01-04 | ENGINE | No | 0 | As of today, manufacturer/dealers have failed to comply with repairs based on national recalls. On several appointments… |
| 2022-12-29 | POWER TRAIN | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train); … |
| 2022-12-20 | FUEL/PROPULSION SYSTEM | No | 0 | Y78 Recall. The recall for the CP4 pump has been issued. Ive been on the dealership waitlist since the recall became av… |
| 2022-11-30 | SERVICE BRAKES | No | 0 | What braking towing a 36’ 5th wheel Rv steering wheel shakes extremely bad. No issues not towing. Ram dealer could not … |
| 2022-11-22 | POWER TRAIN | No | 0 | Vehicle will not go into park and shut off. I could not turn the engine off. Not having the ability to turn the motor… |
| 2022-11-17 | POWER TRAIN | No | 0 | While leaving the veterinary office parking lot there is a short steep hill. As I started up the hill slowly as there a… |
| 2022-10-28 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, D… |
| 2022-10-08 | SERVICE BRAKES | No | 0 | Sudden, catastrophic failure of Hydro Boost Pump Port Tube Assembly resulting in severe loss of steering and braking ca… |
| 2022-10-01 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, D… |
| 2022-08-17 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 22E069000 (Fuel System, D… |
| 2022-08-03 | ENGINE | No | 0 | I am attempting to get recall 21V-880 done. This is a safety recall where failure of the engine could result in a cras… |
| 2022-08-01 | UNKNOWN OR OTHER | No | 0 | 2 of the safety recalls have not been made and the Dealer Mak Haik Dodge Chrysler Jeep in Temple TX has not been able t… |
| 2022-07-25 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, D… |
| 2022-07-02 | SERVICE BRAKES | No | 0 | Last week this took place: 2020 Ram 3500 Dual rear wheels AISON transmission is outfitted with factory trailer brake m… |
| 2022-06-28 | AIR BAGS | Yes | 2 | On 6/28/2022 I was involved in an off-set not-at-fault head on collision at 45+ MPH. My vehicle then careened off the i… |
| 2022-06-24 | UNKNOWN OR OTHER | No | 0 | As we were traveling home from Florida to Oklahoma our truck completely lost power on a very busy two lane highway in T… |
| 2022-06-04 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2020 Ram 3500. The contact stated that after his son started the vehicle, there was a metal-on-metal… |
| 2022-05-25 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, D… |
| 2022-04-30 | ENGINE | No | 0 | The contact owns a 2020 Ram 3500. The contact stated while driving 5 MPH, the oil pressure warning light illuminated. T… |
| 2022-04-04 | ENGINE | No | 0 | 0N 4/4/2022 while traveling on interstate 64 E in WV ,towing an R V camper , no warning signals on the dash screen, my … |
| 2022-03-03 | UNKNOWN OR OTHER | No | 0 | While towing 5th wheel vehicle check engine light came on I was out of state in arizona vehicl then started to stall I … |
| 2022-02-28 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | No | 0 | The contact owns a 2020 Ram 3500. The contact stated that she locked the vehicle with the key fob, and the auto start s… |
| 2022-02-18 | ENGINE | No | 0 | The contact owns a 2020 Ram 3500. The contact stated while driving 55 MPH, the Diesel Exhaust Fluid (DEF) warning light… |