Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2023-06-08 | 23V411000 |
ENGINE AND ENGINE COOLING | 80,629 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-13 | ELECTRICAL SYSTEM | No | 0 | Delamination of touchscreen occurring resulting in “ghost touches/calls”. This has been verified by an independent deal… |
| 2026-03-10 | ELECTRICAL SYSTEM | No | 0 | RE: SAFETY RECALL W36 (NHTSA ID 20V-191). Manufacturer Stellantis (FCA US LLC) has reported this safety recall as "Comp… |
| 2026-02-24 | WHEELS | Yes | 0 | Vehicle: 2020 Jeep Grand Cherokee 4WD Purchase Date: [XXX] Mileage at Purchase: ~54,900 miles Dealer: Cherry Hill Jeep … |
| 2026-02-10 | POWER TRAIN | No | 0 | Rocker arms and lifters failed |
| 2026-02-02 | UNKNOWN OR OTHER | No | 0 | Jeep delamination screen on the face of the radio. This is a safety concern that could disable my use of my cell in ca… |
| 2026-01-24 | ENGINE | No | 0 | On sat 01/24/26 I was filling my washer fluid and I looked down and saw oil on the bottom on right side. I left it park… |
| 2026-01-20 | ENGINE | No | 0 | I purchased this vehicle, November 2023 and by August 2024 the vehicle went into Griffin Hubs to get the engine replace… |
| 2026-01-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the heater … |
| 2025-12-10 | POWER TRAIN | No | 0 | See attached document for complaint. |
| 2025-11-01 | FUEL/PROPULSION SYSTEM | No | 0 | Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over… |
| 2025-10-10 | ENGINE | No | 0 | on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, una… |
| 2025-10-03 | UNKNOWN OR OTHER | No | 0 | While driving down the road my panoramic sunroof (not the moving piece but the stationary glass) spontaneously burst an… |
| 2025-10-03 | ENGINE | No | 0 | Beginning October 3, 2025, the buyer reported a Check Engine Light (CEL) issue. 10.3.25 - The sale dealership stated di… |
| 2025-09-18 | UNKNOWN OR OTHER | No | 0 | The dash touchscreen is having a delamination issue. It looks like a crack but is actually the two layers of the touchs… |
| 2025-09-16 | ELECTRICAL SYSTEM | No | 0 | Transfer case had to be replaced. Service 4 wheel drive light came on along with traction control warning. Also, electr… |
| 2025-09-10 | ELECTRICAL SYSTEM | No | 0 | My vehicle is losing power every randomly literally cutting off and on. Flashing lights won’t start at time , next day … |
| 2025-09-01 | ENGINE | No | 0 | P0303 code. Misfire in cylinder 3. Blown head gasket. 2020 Jeep Grand Cherokee. Car is only five years old with 115000 … |
| 2025-08-29 | ELECTRICAL SYSTEM | No | 0 | Electronic stability and 4wd lights came on. Brought to dealership and the PTU is no longer working. My car is vibratin… |
| 2025-08-14 | ELECTRICAL SYSTEM | No | 0 | I am reporting a safety defect involving the Uconnect touchscreen in my Jeep Grand Cherokee. Due to screen delamination… |
| 2025-07-31 | ELECTRICAL SYSTEM | No | 0 | Both my key fobs do not work even with brand new batteries |
| 2025-07-19 | POWER TRAIN | No | 0 | At approximately 54,000 miles the transmission is not shifting. I parked in a parking spot, go into a store. Then come … |
| 2025-07-17 | AIR BAGS | Yes | 0 | It was a clear day as I arrived at work. While pulling into a parking spot, the Jeep suddenly accelerated over a curb a… |
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start immedia… |
| 2025-07-03 | UNKNOWN OR OTHER | No | 0 | About 3 years ago i noticed a small bubble in the upper right corner of my touchscreen. Didnt pay much attention for a … |
| 2025-07-03 | STEERING | No | 0 | Component/System: Electrical Power Steering (EPS) – steering cuts in and out while driving. Vehicle is available for in… |
| 2025-07-01 | ENGINE | No | 0 | This complaint concerns a serious ongoing engine defect in my 2020 Jeep Grand Cherokee Limited with the 3.6L Pentastar … |
| 2025-07-01 | UNKNOWN OR OTHER | No | 0 | Radio camera is feeezing when in reverse and saftey isn’t working … radio randomly shuts off and turns on … won’t allow… |
| 2025-07-01 | AIR BAGS | Yes | 2 | The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, another vehicle pulled out in… |
| 2025-07-01 | UNKNOWN OR OTHER | No | 0 | The screen for the navigation, radio, climate control etc is delaminating and now not working properly. Also it is get… |
| 2025-07-01 | ELECTRICAL SYSTEM | No | 0 | There is a common issue with WK2 Jeeps from 17-22 where the infotainment screen delaminates due to the adhesive that Je… |
| 2025-06-18 | EXTERIOR LIGHTING | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? Front passenger HID… |
| 2025-06-13 | ENGINE | No | 0 | The transmission went out in October 2024 and was replaced in November 2024. Since then, the valve body has been replac… |
| 2025-06-13 | ENGINE | No | 0 | while riding vehicle just shuts off and stops. message on dash states put vehicle in park to start vehicle. Do that an… |
| 2025-06-11 | UNKNOWN OR OTHER | No | 0 | Entertainment screen is delaminating. Other VIN’s have this issue and a recall. Jeep will not acknowledge that recall f… |
| 2025-06-06 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | No | 0 | Odometer Fraud. The contact purchased a 2020 Jeep Grand Cherokee. The contact stated that while attempting to register … |
| 2025-06-02 | VEHICLE SPEED CONTROL | No | 0 | I was driving on the freeway and the car stuttered and then stopped, had to get towed home found out the aux battery wa… |
| 2025-06-01 | VISIBILITY/WIPER | No | 0 | Delaminated bubbling dash obstructs visibility |
| 2025-06-01 | FUEL/PROPULSION SYSTEM | No | 0 | My 2020 Jeep will regularly turnover but not start after pushing the start button. As of now, the vehicle will start no… |
| 2025-05-26 | ENGINE | No | 0 | [XXX] Utility 4D Altitude 4WD 3.6L V6 2020 Jeep Grand Cherokee My 2020 Jeep Grand Cherokee with 3.6L Pentastar V6 engin… |
| 2025-05-12 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while starting the vehicle, the vehicle vibrated a… |
| 2025-05-09 | POWER TRAIN | No | 0 | Issue #1: The vehicle exhibits substantial cabin vibration, particularly affecting the steering wheel. This necessitate… |
| 2025-05-09 | STRUCTURE:BODY | No | 0 | The interior door trim applique has delaminated and broken. This issue has been previously reported in Service Bulletin… |
| 2025-05-05 | SEAT BELTS | No | 0 | I have owned 2 Jeep Grand Cherokees before this 2020 model and never had issues with seatbelts. After just five years, … |
| 2025-05-01 | ENGINE | No | 0 | My 2020 Jeep Grand Cherokee Laredo 3.6 ENG vehicle is cutting off while driving, I was advise it the transmission shift… |
| 2025-04-23 | ENGINE | No | 0 | Camshaft and lifter failure at 52,102 miles on Pentastar V6 Motor. This has been a known issue to this motor and no rec… |
| 2025-04-22 | POWER TRAIN | No | 0 | Transmission needs fully replaced, certified technician said the see this all the time in these Jeeps. Dealership said … |
| 2025-04-22 | UNKNOWN OR OTHER | No | 0 | I am writing to bring to your attention a matter of significant concern regarding my recent visit to your service cente… |
| 2025-04-06 | SERVICE BRAKES | Yes | 0 | The contact owned a 2020 Jeep Grand Cherokee. The contact stated the vehicle had been driven for three hours and parked… |
| 2025-04-03 | UNKNOWN OR OTHER | No | 0 | The interior wood trim on the driver's side door pealed away and broke. There are other recalls related to the same doo… |
| 2025-04-03 | POWER TRAIN | No | 0 | Transmission system failed causing slipping when going into 3rd gear. Dealership inspected it and is telling me the out… |