Home/ GMC/ Sierra 3500/ 2020

2020 GMC Sierra 3500

Safety Score
87
Safe
Recalls
1
Complaints
48
NCAP Stars

Recalls (1)

Date NHTSA ID Component Units Completion
2026-02-12 26V083000 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 1,055 Details

Owner Complaints (showing up to 50)

Date Component Crash Injuries Summary
2026-03-12 POWER TRAIN No 0 My truck has been exhibiting hard downshifting at certain speeds, when the powertrain loads up such as a grade change, …
2026-01-12 UNKNOWN OR OTHER No 0 Diesel exhaust fluid tank heater malfunctioned and meted tank and connectors.
2025-10-01 STRUCTURE:BODY No 0 Known defect with 2019 and now 2020 GMC sierra trucks. Design was updated for 2021+ which has corrected the seal failur…
2025-08-28 ENGINE No 0 the engine seized at 65mph. available for inspection. was left stranded in a limited access area with no cell service. …
2025-07-09 POWER TRAIN No 0 The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle ina…
2025-06-10 STRUCTURE No 0 The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rea…
2025-05-21 SERVICE BRAKES No 0 Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped …
2025-05-16 FUEL/PROPULSION SYSTEM No 0 My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stop…
2025-03-05 POWER TRAIN No 0 The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power T…
2025-02-28 FUEL/PROPULSION SYSTEM No 0 Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has rel…
2025-02-09 POWER TRAIN No 0 Valve body failed while pulling my camper down the interstate. Transmission began to have issues and locked up on us wh…
2024-12-16 UNKNOWN OR OTHER No 0 The tailgate automatically opened while I was driving. I was sure the tailgate was shut and latched properly prior to t…
2024-12-10 POWER TRAIN No 0 Greetings. In December 2024, I brought my vehicle in for the rear end lock up recall. The recall reprogrammed the tra…
2024-11-26 FUEL/PROPULSION SYSTEM No 0 I was towing my 44'camper entering the highway and during excellration there was a loud bang and the truck shuddered no…
2024-11-25 ENGINE No 0 The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, los…
2024-11-02 POWER TRAIN No 0 I have a complaint about the recall response from both nasal and gm. I feel the cure is substandard. Why not just put n…
2024-10-24 POWER TRAIN No 0 Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now …
2024-10-02 POWER TRAIN Yes 0 The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at 60 MPH, the rear differential seized,…
2024-07-15 POWER TRAIN Yes 0 driving 65mph on interstate, attempted to change lanes to pass slower vehicle and pressed upon accelerator pedal...truc…
2024-07-01 POWER TRAIN Yes 0 driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in…
2024-07-01 POWER TRAIN No 0 driving 65mph when vehicle attempted to downshift itself for no reason when instead the rear axles locked up and made a…
2024-06-11 LATCHES/LOCKS/LINKAGES No 0 The contact owns a 2020 GMC Sierra 3500. The contact stated that while towing a trailer, the tailgate unintendedly open…
2024-05-28 FUEL/PROPULSION SYSTEM No 0 Fuel Pump Driver Module
2024-04-07 POWER TRAIN No 0 I was driving approximately 60mph pulling a trailer when the back tires locked up for approximately 2 seconds. This hap…
2024-03-30 POWER TRAIN No 0 driving 45 mph westbound i70 at eisenhower tunnel, vefhicle made loud bang, brakes locked up momentarily slowing vehicl…
2024-03-07 STRUCTURE:BODY No 0 There is a current safety recall N232426400 on GMC pickups including the year of my truck. GMC is saying that my VIN i…
2024-01-21 ELECTRICAL SYSTEM No 0 Vehicle will not start due to known GM issues. This failure left my family stranded in cold dark unsafe area once alrea…
2023-12-01 POWER TRAIN No 0 The contact owns a 2020 GMC Sierra 3500. The contact stated that after stopping at a stop light, the light turned green…
2023-11-04 VISIBILITY/WIPER No 0 Rear sliding window is leaking water into the cabin
2023-08-12 AIR BAGS Yes 0 The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the…
2023-05-12 ENGINE No 0 Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor m…
2023-05-03 TIRES No 0 The contact owns a 2020 GMC Sierra 3500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner, Tire Size: LT27…
2023-01-15 SERVICE BRAKES No 0 Rear tires locking up out of no where almost made me jack knife.
2022-12-14 STRUCTURE:BODY No 0 Rear window leaking on 2020 gmc truck due to faulty rear window seal and plastic slide. Known issue in 2020 models wit…
2022-11-13 ENGINE No 0 Plugged in engine block heater and the car erupted in flames. Total loss.
2022-09-19 WHEELS No 0 I had a blow out on my rear tire on my 2020 GMC Sierra 3500 AT4 truck while travelling down the highway while pulling m…
2022-09-12 POWER TRAIN No 0 The exhaust system is directed to the rear of the vehicle and when towing causes extreme heat to build on the item bein…
2022-06-26 ELECTRICAL SYSTEM:12V/24V/48V BATTERY No 4 The component that failed was the passenger side or main battery. Our safety was compromised when the design of the HV…
2022-06-24 POWER TRAIN No 0 While accelerating from about 45 - 60mph the truck made a loud bag and the rear tires locked up causing the vehicle to …
2022-03-04 UNKNOWN OR OTHER No 0 In short, the Diesel Exhaust Fluid (DEF) reductant heater failed which requires the entire DEF tank assembly (part 8513…
2021-11-03 ELECTRICAL SYSTEM No 0 Infotainment system AND center instrument cluster went completely black - six times over the course of one month. I too…
2021-04-15 SERVICE BRAKES No 0 The computer malfunctions. It is available for inspection. The computer lights up and causes failure in the trailer bra…
2020-09-28 ELECTRICAL SYSTEM No 0 PROGRESSIVE PAUSE STARTS WHEN STARTING VEHICLE. AFTER A FEW WEEKS OF PAUSE STARTING VEHICLE HAD NO POWER AT ALL. TOWE…
2020-07-07 ELECTRICAL SYSTEM No 0 The computer lights up the dash reducing power and turning off power to trailer brakes. This has almost caused an acci…
2020-07-02 UNKNOWN OR OTHER No 0 WHILE TOWING A FIFTH WHEEL CAMPER, THE EXHAUST WAS SO HOT IT MELTED THE CAMPER DIRECTLY BEHIND IT. WAS CAUGHT IN SIDE M…
2020-05-22 SERVICE BRAKES No 0 The computer lights up dash reducing power and taking the trailer brakes away. This almost caused a wreck when the tru…
2020-05-01 SERVICE BRAKES No 0 The computer lite up the dash and reduced power, plus took the trailer brakes off line. This happened while loaded. T…
2019-10-25 STEERING No 0 VEHICLE EXHIBITS STEERING WHEEL SHAKE / SHIMMY AT SPEEDS ABOVE 50MPH, SOMETIMES SEVERE. REPEATED ATTEMPTS AT REPAIR (C…