Home/ Ford/ Explorer/ 2020

2020 Ford Explorer

Safety Score
42
High Risk
Recalls
7
Complaints
50
NCAP Stars

Recalls (7)

Date NHTSA ID Component Units Completion
2026-03-17 26V159000 SEAT BELTS 561 Details
2024-03-08 24V188000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 1,988 Details
2021-03-10 21V154000 SUSPENSION:REAR 49 Details
2020-11-24 20V730000 FUEL SYSTEM, GASOLINE:STORAGE 17 Details
2020-09-10 20V549000 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 29 Details
2019-12-04 19V859000 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 3,857 Details
2019-09-30 19V687000 ELECTRICAL SYSTEM:WIRING 10,655 Details

Owner Complaints (showing up to 50)

Date Component Crash Injuries Summary
2026-04-13 ELECTRICAL SYSTEM No 0 Three alerts appeared on my dash after starting my car. These alerts are “Pre-Collision Assist Not Available,” “Service…
2026-04-11 POWER TRAIN No 0 Vehicle suffered a catastrophic drivetrain lock-up while traveling at approximately 25 mph. The rear wheels physically …
2026-04-07 POWER TRAIN No 0 On Tuesday April 7 as I was driving to work, as I was stepping on the break to pull into the parking lot and when the c…
2026-04-04 POWER TRAIN No 0 Thank you for your time reviewing my complaint. I've answered each of your bullet points below. - the transmission is …
2026-03-29 VISIBILITY/WIPER No 0 I had a really disappointing experience at Delta Sonic Car Wash in [XXX] and feel like other customers should be aware…
2026-03-26 UNKNOWN OR OTHER No 0 The chrome overlay on the driver side interior door handle is chipping and caused an injury to my finger. The chipped c…
2026-03-26 VISIBILITY/WIPER No 0 Sunroof liner is sagging, blocking rear vision. Currently unable to use sunroof unless I pay 4k for repairs.
2026-03-25 UNKNOWN OR OTHER No 0 Scenic sunroof shade has drooped and sagged down impeding my visibility in the rear view mirror to check traffic while …
2026-03-16 SEAT BELTS No 0 I've received more than one recall notice from Ford (Recall Number: 25S09) but ever time I contact my dealer to schedul…
2026-03-12 POWER TRAIN No 0 Vehicle Issue Description – 2020 Ford Explorer Limited (Transmission Failure) The issue involves the transmission syst…
2026-03-07 STRUCTURE:BODY No 0 The Driver's side pillar along the door and windshield blew off and almost hit the car behind me. On 10/22/24, the exac…
2026-03-03 UNKNOWN OR OTHER No 0 Rear view camera 360 camera when backing up is going to a blue or black screen. When it’s not going black or blue the i…
2026-02-27 ENGINE No 0 on 2/27/26 I heard a knocking sound in my car, no warning lights came on, took it to local car place and was told there…
2026-02-25 POWER TRAIN No 0 2020 Ford Explorer with the 10r80 transmission went bad. Shuttering between 2/3 gear, neutraled out of gear. Shop wan…
2026-02-23 EXTERIOR LIGHTING No 0 Headlight Assembly. Low beam is "out". Check headlight assembly message appears on dash. Was told by Ford that the whol…
2026-02-15 UNKNOWN OR OTHER No 0 Sunroof clip broke and fabric sags which can affect visibility.
2026-02-12 UNKNOWN OR OTHER No 0 My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago w…
2026-02-11 VISIBILITY/WIPER No 0 My Right windshield wiper dose not working properly . When I turn on the wipers the right one don't move . Sometimes i…
2026-02-06 ELECTRICAL SYSTEM No 0 The back camera screen went blue, even though I already replaced the camera as per the previous recall. This time, the …
2026-02-05 SEAT BELTS No 0 The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V093000 (Seat Belt…
2026-02-03 UNKNOWN OR OTHER No 0 Sun roof sun shade malfunctions and the shade sags down unable to see out of rear of vehicle, or rear view mirror. Als…
2026-02-03 POWER TRAIN No 0 The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears t…
2026-02-01 SERVICE BRAKES No 0 I previously reported a safety issue re. Brakes not working in park. Vehicle rolled back and car almost hit mom and you…
2026-01-28 VISIBILITY/WIPER No 0 Sunroof shade failed during normal operation. It is hanging down and obstructing the back window.
2026-01-26 POWER TRAIN No 0 SUMMARY OF FACTS FOR LEGAL CONSULTATION Bad Faith Redhibition Claim — Louisiana Civil Code Art. 2545 Prepared for Attor…
2026-01-20 EXTERIOR LIGHTING No 0 LED Headlight assembly failure. Loss of headlight is a safety concern because by law you need both headlights working.…
2026-01-19 POWER TRAIN No 0 Car will be in drive or reverse, start to move with foot on gas then will shift itself into park
2026-01-17 ENGINE No 0 I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsion…
2026-01-16 UNKNOWN OR OTHER No 0 The rear differential axle bolt on my vehicle has broken. There was no impact or collision prior to this failure. The v…
2026-01-15 VEHICLE SPEED CONTROL:CRUISE CONTROL No 0 The contact owns a 2020 Ford Explorer. The contact stated that while driving 75 MPH with cruise control activated, the …
2026-01-14 STRUCTURE:BODY No 0 I was driving on the highway and I heard a loud bang , with grinding and a jerk i assumed the rear axel or differential…
2026-01-12 POWER TRAIN No 0 Power Train, Automatic Transmission Issue The vehicle is a 2020 Ford Explorer XLT with approximately 71,000 miles. The…
2026-01-11 SUSPENSION No 0 On 1/11/2026 while was driving vehicle started making screeching sound. Stopped vehicle and a bolt came off from the re…
2026-01-08 UNKNOWN OR OTHER No 0 Sagging sunroof shade.
2026-01-05 EXTERIOR LIGHTING No 0 The driver side headlight low beam will not work. Dealership said 1700+ labor to replace. I have looked into this and s…
2026-01-05 ELECTRICAL SYSTEM No 0 I have a leaking antenna (likely the "shark fin" or roof antenna base) on my 2020 Ford Explorer. This has caused signif…
2026-01-01 SERVICE BRAKES No 0 front end axle actuator failing and causing all safety systems to turn off, loss of power and can lead to seized up fro…
2025-12-26 POWER TRAIN No 0 The transmission developed a harsh engagement from part to reverse and a harsh downshift when decelerating. The vehicle…
2025-12-26 FORWARD COLLISION AVOIDANCE: WARNINGS Yes 1 On December 26, at approximately 7:08 p.m., I was driving on the Belt Parkway during a snowstorm. I was traveling in th…
2025-12-24 UNKNOWN OR OTHER No 0 Transmission oil cooler leaking transmission fluid cooler inlet and outlet leaking.
2025-12-24 EXTERIOR LIGHTING No 0 Passenger side Headlight low beam went out. Dealer says it’s $1500 because whole headlight assembly must be replaced i…
2025-12-17 UNKNOWN OR OTHER No 0 Catalytic converters and flex pipes cracking
2025-12-17 ENGINE No 0 My explorer was very slow/unable to accelerate onto the highway. The next time I started it there was rattling and lots…
2025-12-17 POWER TRAIN No 0 Transmission had hard downshifts, whining, would.not change gears intermittently and would clunk when going into revers…
2025-12-15 EXTERIOR LIGHTING No 0 Over the past few years, the headlights will intermittently go out when driving. The problem usually resolves itself th…
2025-12-13 UNKNOWN OR OTHER No 0 The sunroof fabric is sagging and partially obstructing my view through the rear view mirror
2025-12-11 EXTERIOR LIGHTING No 0 Passenger side headlight quit working, except on high beams. Also, dashboard warning came on about headlamp not workin…
2025-12-10 WHEELS No 0 Wheels / Tire Pressure Monitoring System The tire pressure monitoring system (TPMS) on my 2020 Ford Explorer intermitt…
2025-12-06 UNKNOWN OR OTHER No 0 The sun shade for my 2020 Explorer has now joined the list of many others, where the sunshade drops and as it is now, I…
2025-12-05 POWER TRAIN No 0 The car started hard shifting, bucking like an animal in the middle of driving 70 on the highway, hard to control, hard…