Home/ Dodge/ Journey/ 2020

2020 Dodge Journey

Safety Score
85
Safe
Recalls
1
Complaints
50
NCAP Stars

Recalls (1)

Date NHTSA ID Component Units Completion
2025-08-26 25V552000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 219,577 Details

Owner Complaints (showing up to 50)

Date Component Crash Injuries Summary
2026-04-11 ELECTRICAL SYSTEM No 0 Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on th…
2026-03-24 UNKNOWN OR OTHER No 0 Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told …
2026-03-02 ELECTRICAL SYSTEM No 0 The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/loc…
2026-02-26 ELECTRICAL SYSTEM No 0 If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any comma…
2026-01-29 ENGINE No 0 I am filing this complaint to report a repeated safety-related defect involving the engine thermostat in my 2020 Dodge …
2025-11-29 ELECTRICAL SYSTEM No 0 The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the v…
2025-11-24 ENGINE No 0 The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesit…
2025-10-25 ENGINE AND ENGINE COOLING No 0 The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost mot…
2025-10-25 ENGINE No 0 Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the ro…
2025-08-26 BACK OVER PREVENTION No 0 The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over…
2025-08-26 BACK OVER PREVENTION No 0 The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact st…
2025-08-01 BACK OVER PREVENTION No 0 The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank whil…
2025-07-30 POWER TRAIN No 0 The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive …
2025-07-03 UNKNOWN OR OTHER No 0 The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there …
2025-07-01 UNKNOWN OR OTHER No 0 The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be blac…
2025-06-16 UNKNOWN OR OTHER No 0 The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck on blocking visibili…
2025-04-09 SERVICE BRAKES, HYDRAULIC No 0 The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Ser…
2025-03-30 ENGINE No 0 The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not available for inspectio…
2025-03-27 UNKNOWN OR OTHER No 0 The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on righ…
2025-03-15 UNKNOWN OR OTHER No 0 The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchas…
2025-03-15 BACK OVER PREVENTION: WARNINGS No 0 My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backi…
2025-03-01 UNKNOWN OR OTHER No 0 Back-up camera began exhibiting issues, eg flashing screen, upside picture, white screen. It intermittently corrects bu…
2025-02-01 ELECTRICAL SYSTEM No 0 Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm…
2024-11-04 UNKNOWN OR OTHER No 0 My retentioner bolts broke off in my motor and nobody can explain why this happened. Belt wasn’t broken and the actual …
2024-10-19 ELECTRICAL SYSTEM No 0 Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and …
2024-09-09 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING No 0 Approximately two weeks ago, my back up camera, which is located on my rearview mirror started flickering off and on an…
2024-09-06 EXTERIOR LIGHTING No 0 Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed…
2024-07-31 AIR BAGS No 0 The passenger seat belt is popping out from the wall of the car
2024-07-04 SERVICE BRAKES No 0 In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my…
2024-06-17 UNKNOWN OR OTHER No 0 I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated yo…
2024-05-02 ENGINE No 0 Backup camera blurry, or no image, or upside down.
2024-04-19 ELECTRICAL SYSTEM No 0 I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backin…
2024-04-06 ELECTRICAL SYSTEM No 0 My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will tur…
2024-04-02 ENGINE No 0 I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RP…
2024-02-15 UNKNOWN OR OTHER No 0 Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to repl…
2024-02-09 STEERING No 0 Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power st…
2024-02-01 ELECTRICAL SYSTEM No 0 Received notice of recall last year in the mail TWICE and parts are still not available at any local dealer to get fixe…
2024-01-15 VISIBILITY/WIPER No 0 back up video camera upside down. first it was a camera with a line through it; now it is upside down.
2023-12-21 ELECTRICAL SYSTEM No 0 Rear back up camera upside down sometimes flashes in and out or just black at times.
2023-11-13 BACK OVER PREVENTION No 0 The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed…
2023-09-27 UNKNOWN OR OTHER No 0 Backup camera goes out while you are going in reverse. Goes in and out and doesn’t work.
2023-09-25 UNKNOWN OR OTHER No 0 I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot …
2023-08-14 EXTERIOR LIGHTING No 0 We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has mois…
2023-07-01 EXTERIOR LIGHTING No 0 My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the…
2023-04-01 STEERING No 0 My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge…
2023-03-01 UNKNOWN OR OTHER No 0 About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the …
2022-06-15 ELECTRICAL SYSTEM No 0 I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it t…
2022-06-14 UNKNOWN OR OTHER No 0 My rear back up camera most of the time does not work. Sometimes it will work then mid backing up it will go black or s…
2021-12-28 SEAT BELTS:CRITICAL FASTENERS No 0 The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a …
2021-09-25 ENGINE No 0 Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a…