2020 Dodge Journey
Safety Score
85
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-08-26 | 25V552000 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 219,577 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-11 | ELECTRICAL SYSTEM | No | 0 | Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on th… |
| 2026-03-24 | UNKNOWN OR OTHER | No | 0 | Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told … |
| 2026-03-02 | ELECTRICAL SYSTEM | No | 0 | The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/loc… |
| 2026-02-26 | ELECTRICAL SYSTEM | No | 0 | If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any comma… |
| 2026-01-29 | ENGINE | No | 0 | I am filing this complaint to report a repeated safety-related defect involving the engine thermostat in my 2020 Dodge … |
| 2025-11-29 | ELECTRICAL SYSTEM | No | 0 | The contact stated that their father owned a 2020 Dodge Journey. The contact stated that while driving at 10 MPH, the v… |
| 2025-11-24 | ENGINE | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle hesit… |
| 2025-10-25 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost mot… |
| 2025-10-25 | ENGINE | No | 0 | Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the ro… |
| 2025-08-26 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over… |
| 2025-08-26 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact st… |
| 2025-08-01 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera image was upside down or blank whil… |
| 2025-07-30 | POWER TRAIN | No | 0 | The car has 40k miles on it with the extended power train warranty. On [XXX], I drove into Phoenix, AZ 35 minute drive … |
| 2025-07-03 | UNKNOWN OR OTHER | No | 0 | The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there … |
| 2025-07-01 | UNKNOWN OR OTHER | No | 0 | The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be blac… |
| 2025-06-16 | UNKNOWN OR OTHER | No | 0 | The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck on blocking visibili… |
| 2025-04-09 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Ser… |
| 2025-03-30 | ENGINE | No | 0 | The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not available for inspectio… |
| 2025-03-27 | UNKNOWN OR OTHER | No | 0 | The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on righ… |
| 2025-03-15 | UNKNOWN OR OTHER | No | 0 | The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchas… |
| 2025-03-15 | BACK OVER PREVENTION: WARNINGS | No | 0 | My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backi… |
| 2025-03-01 | UNKNOWN OR OTHER | No | 0 | Back-up camera began exhibiting issues, eg flashing screen, upside picture, white screen. It intermittently corrects bu… |
| 2025-02-01 | ELECTRICAL SYSTEM | No | 0 | Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm… |
| 2024-11-04 | UNKNOWN OR OTHER | No | 0 | My retentioner bolts broke off in my motor and nobody can explain why this happened. Belt wasn’t broken and the actual … |
| 2024-10-19 | ELECTRICAL SYSTEM | No | 0 | Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and … |
| 2024-09-09 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | Approximately two weeks ago, my back up camera, which is located on my rearview mirror started flickering off and on an… |
| 2024-09-06 | EXTERIOR LIGHTING | No | 0 | Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed… |
| 2024-07-31 | AIR BAGS | No | 0 | The passenger seat belt is popping out from the wall of the car |
| 2024-07-04 | SERVICE BRAKES | No | 0 | In July of 2024 I had to brake to avoid striking a deer. My ABS and Traction Control light came on in the dash, and my… |
| 2024-06-17 | UNKNOWN OR OTHER | No | 0 | I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated yo… |
| 2024-05-02 | ENGINE | No | 0 | Backup camera blurry, or no image, or upside down. |
| 2024-04-19 | ELECTRICAL SYSTEM | No | 0 | I backed out of a parking spot at work and the backup camera was working fine. A little over an hour later I was backin… |
| 2024-04-06 | ELECTRICAL SYSTEM | No | 0 | My electrical shorts out, radio goes in and out and the ac/heat turns on and off! When I choose to turn off it will tur… |
| 2024-04-02 | ENGINE | No | 0 | I purchased my 2020 in April of 2021 brand new. When I’m driving my SUV, it will stall and not pick up speed, but my RP… |
| 2024-02-15 | UNKNOWN OR OTHER | No | 0 | Backup camera works when it wants to. Most times it's upside down, or staticky. Dealership says the only fix is to repl… |
| 2024-02-09 | STEERING | No | 0 | Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power st… |
| 2024-02-01 | ELECTRICAL SYSTEM | No | 0 | Received notice of recall last year in the mail TWICE and parts are still not available at any local dealer to get fixe… |
| 2024-01-15 | VISIBILITY/WIPER | No | 0 | back up video camera upside down. first it was a camera with a line through it; now it is upside down. |
| 2023-12-21 | ELECTRICAL SYSTEM | No | 0 | Rear back up camera upside down sometimes flashes in and out or just black at times. |
| 2023-11-13 | BACK OVER PREVENTION | No | 0 | The contact owns a 2020 Dodge Journey. The contact stated that while reversing, the rearview camera image was displayed… |
| 2023-09-27 | UNKNOWN OR OTHER | No | 0 | Backup camera goes out while you are going in reverse. Goes in and out and doesn’t work. |
| 2023-09-25 | UNKNOWN OR OTHER | No | 0 | I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot … |
| 2023-08-14 | EXTERIOR LIGHTING | No | 0 | We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has mois… |
| 2023-07-01 | EXTERIOR LIGHTING | No | 0 | My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the… |
| 2023-04-01 | STEERING | No | 0 | My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge… |
| 2023-03-01 | UNKNOWN OR OTHER | No | 0 | About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the … |
| 2022-06-15 | ELECTRICAL SYSTEM | No | 0 | I purchased my 2020 Dodge Journey brand new. About 2 years ago the back up camera view flipped upside down. I took it t… |
| 2022-06-14 | UNKNOWN OR OTHER | No | 0 | My rear back up camera most of the time does not work. Sometimes it will work then mid backing up it will go black or s… |
| 2021-12-28 | SEAT BELTS:CRITICAL FASTENERS | No | 0 | The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a … |
| 2021-09-25 | ENGINE | No | 0 | Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a… |