Safety Score
85
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-06-09 | 20V334000 |
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 23,079 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-03-16 | POWER TRAIN | No | 0 | We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and… |
| 2025-02-09 | SEATS | No | 0 | We have a broken 2nd row captain's chair on the passenger side. The seat broke with my child's car seat in it so we did… |
| 2025-01-11 | POWER TRAIN | No | 0 | I received a service hybrid electric vehicle system warning. Also vehicle speed may be limited warning. When I shut the… |
| 2024-12-09 | ELECTRICAL SYSTEM | No | 0 | The contact's mother owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving approximately 65 MPH, the v… |
| 2024-09-06 | ENGINE | No | 0 | After driving a few minutes gas engine died and received "Stop safely vehicle will shut off soon" on cluster as well as… |
| 2024-08-28 | UNKNOWN OR OTHER | No | 0 | Pacifica hybrid turned on but would not shift out of park or turn off. The radio was playing, air was blowing (though n… |
| 2024-08-22 | ENGINE | No | 0 | A coolant leak in the engine led to contamination, misfiring spark plugs. Check engine light came on while driving, an… |
| 2024-08-03 | ENGINE | No | 0 | I was driving in a remote region of Washington in high heat (101 F) outside of Pasco, when my car alerted me that it wa… |
| 2024-07-26 | SEATS | No | 0 | Both 2nd row quad seats have failed. The lever for leaning the seat forward pulls a cable that has a large spring in a … |
| 2024-07-21 | FUEL/PROPULSION SYSTEM | No | 0 | We were traveling 70 mph down a steep incline and suddenly the vehicle, a Chrysler Pacifica Hybrid, displayed the warni… |
| 2024-07-14 | UNKNOWN OR OTHER | No | 0 | We were driving and the vehicle displayed "Pull Over, Vehicle will Shut off Soon" along with a check engine light. For… |
| 2024-07-08 | FUEL/PROPULSION SYSTEM | No | 0 | While driving, the vehicle spontaneously goes into limp mode and warns the driver to pull over immediately because it i… |
| 2024-06-24 | ELECTRICAL SYSTEM | No | 0 | Got the stop safely Vehicle will shut off soon warning. My wife was upset and not sure what to do. Was able to start … |
| 2024-03-13 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica Plug-in-Hybrid. The contact stated that while driving approximately 55 MPH th… |
| 2024-03-04 | FUEL/PROPULSION SYSTEM | No | 0 | Invertor coolant pump failure, giving a Check Engine Light P0E7C (coolant bypass valve B control circuit having low vol… |
| 2024-02-15 | POWER TRAIN | No | 0 | Dealer said the transmission needs to be replaced. 2020 Chrysler Pacifica Hybrid Limited (Certified) purchased in Augu… |
| 2023-12-07 | ENGINE | No | 0 | Check engine light came on first in 12/2021 because of a failed coolant heater. Dealer repaired under warranty in 8/202… |
| 2023-11-02 | SEATS | No | 0 | The spring in the cable that operates the recline and fold function of the passenger captain’s chair failed. The seat i… |
| 2023-09-10 | STEERING | No | 0 | Driving at approx 45 MPH the car suddenly lost propulsion and experienced a complete electrical failure. The power stee… |
| 2023-08-16 | SEATS | No | 0 | The second row seats recline locking mechanism failed. It does not lock leaving the seat to collapse and extend. It is … |
| 2023-08-03 | FUEL/PROPULSION SYSTEM | No | 0 | Twice now the A/C has quit, and a short time later the Hybrid battery severely overheats and the van shuts down. This h… |
| 2023-08-02 | SUSPENSION | No | 0 | My vehicle developed a squeaking noise and led to a lower control arm malfunction I have searched the web and found tha… |
| 2023-07-09 | ENGINE | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle independently ac… |
| 2023-07-06 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH, the vehicle lost motive powe… |
| 2023-06-23 | ENGINE | No | 0 | My family was driving down the highway and an error message came on the dashboard telling us to " stop safely. Vehicle … |
| 2023-06-02 | ELECTRICAL SYSTEM | No | 0 | The car has lost power while driving multiple times. It was in the shop for many months more than once regarding the is… |
| 2023-05-31 | SERVICE BRAKES | No | 0 | When driving car gives the warning that FCW is not working and other error messages on the screen. When you apply the b… |
| 2023-05-25 | POWER TRAIN | Yes | 0 | The contact owned a 2020 Chrysler Pacific. The contact stated while entering the vehicle unknown warning lights illumin… |
| 2023-04-24 | ENGINE | No | 0 | Car stalled (engine stopped working) while driving on highway. |
| 2023-02-24 | ENGINE | No | 0 | The vehicle stopped in February 2023 due to a power inverter problem (it’s subject to an NHSTA safety recall). We were … |
| 2023-01-25 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-01-23 | UNKNOWN OR OTHER | No | 0 | The current recall, NHTSA 23V-010, on my vehicle can not be resolved. The manufacturer customer service stated that rep… |
| 2023-01-23 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-01-17 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-01-06 | POWER TRAIN | No | 0 | Was driving the vehicle and all of a sudden the vehicle lost ability to accelerate. Warning of "Service Charging Syste… |
| 2022-12-04 | POWER TRAIN | No | 0 | Driving on the road and vehicle lost all propulsion. Warning comes up on the dash saying Service Charging System and S… |
| 2022-12-03 | ENGINE | No | 0 | I was driving the car around 70 mph on a highway with charged batteries and a 3/4 full tank of gas when the engine shut… |
| 2022-11-07 | POWER TRAIN | No | 0 | All of a sudden while driving 40 miles per hour, “service charging system” warning showed up on dash, asked to put car … |
| 2022-10-03 | ELECTRICAL SYSTEM | No | 0 | The car alerted me that it would shut off while driving down the highway at 65 mph. It had 65 mile range on gas. Gas pe… |
| 2022-09-20 | ENGINE | No | 0 | The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle stalled. The che… |
| 2022-09-20 | ELECTRICAL SYSTEM | No | 0 | Vehicle completely lost all electrical and drivability components while driving. Car could not be restarted or shifted … |
| 2022-08-19 | ENGINE | No | 0 | The vehicle, shortly after starting, says service charging system and loses power completely. Power steering goes out a… |
| 2022-07-30 | POWER TRAIN | No | 0 | On July 30th 2022 the van suffered total loss of motive power while driving on a rural highway at 65mph. The incident p… |
| 2022-07-05 | POWER TRAIN | No | 0 | I was returning home from a road trip and with five miles left the accelerator stopped working and the check engine lig… |
| 2022-07-05 | ENGINE | No | 0 | While driving down the highway at about 65MPH on battery, the car suddenly lost power when the battery reached <1% inst… |
| 2022-06-04 | SERVICE BRAKES | No | 0 | Coming to a stop in traffic at an intersection, at around 10 mph, decelerating at around 0.1g, I did not get additional… |
| 2022-03-21 | ELECTRICAL SYSTEM | No | 0 | The Electric Coolant Heater can become in a locked state thus causing the demist function to stop working when driving … |
| 2022-03-06 | ENGINE | No | 0 | On two instances when traveling on the expressway, the car lost acceleration entirely and the dashboard provided an err… |
| 2021-12-12 | ELECTRICAL SYSTEM | No | 0 | I was travelling on I-95. My 2020 Chrysler Pacifica Hybrid completely shut down while driving at 65-70 mph. A Service C… |
| 2021-12-07 | SERVICE BRAKES | Yes | 1 | The braking system does not respond in time - there is a delay which almost caused an accident once and did end up caus… |