2020 Cadillac Ct5
Safety Score
94
Safe
Recalls
0
Complaints
30
NCAP Stars
—
Recalls (0)
No recalls found for the 2020 Cadillac Ct5.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-01-30 | ELECTRICAL SYSTEM | No | 0 | My front door latch doesn't work often leaving me locked out of the car. If the car is off I can use the auto roll down… |
| 2026-01-09 | ELECTRICAL SYSTEM | No | 0 | The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and nobo… |
| 2025-12-31 | UNKNOWN OR OTHER | No | 0 | While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s) w… |
| 2025-11-12 | POWER TRAIN | Yes | 0 | While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading … |
| 2025-10-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The conta… |
| 2025-09-10 | POWER TRAIN | No | 0 | For no apparent reason my vehicle is shifting itself into Neutral while driving. The car will suddenly completely slow … |
| 2025-09-05 | POWER TRAIN | No | 0 | The contact owns a 2020 Cadillac CT5. The contact stated that while driving approximately 65 MPH, the vehicle unexpecte… |
| 2025-08-25 | ELECTRICAL SYSTEM | No | 0 | CT5 2020 Doors will not unlock. |
| 2025-07-07 | POWER TRAIN | No | 0 | Major safety Concern Faulty valve body and transmission dealership failed to disclose. Service manager drove vehicle wi… |
| 2025-07-07 | ENGINE | No | 0 | Two separate issues: One is being sold a vehicle with a Certified vehicle at 12K miles with a defective, faulty transmi… |
| 2025-05-27 | POWER TRAIN | No | 0 | Regarding NHTSA Campaign ID 25V148, GM recall N242480630. The recall was for a potential transmission control valve iss… |
| 2025-05-20 | ENGINE | No | 0 | I've owned 2 ct5 each one had their turbos go out at 55k miles each and valves bodies that need replacing around 70k fo… |
| 2025-05-12 | POWER TRAIN | No | 0 | The contact's sister owns a 2020 Cadillac CT5. The contact stated that while his sister was driving at an undisclosed s… |
| 2025-04-10 | ENGINE | No | 0 | Safety Concerns and Defects: I am reporting several safety-related defects in my 2020 Cadillac CT5, which have posed s… |
| 2025-03-02 | UNKNOWN OR OTHER | No | 0 | I am receiving notice on the speed screen telling me the door lock need service. I never had a cadillac to tell me some… |
| 2025-02-24 | STRUCTURE:BODY | No | 0 | Outer door handle/opening electronic mechanism on multiple doors Defect will inhibit persons from providing emergency s… |
| 2024-04-21 | UNKNOWN OR OTHER | No | 0 | Service light popped up that says “Service Stabilitrak” |
| 2024-01-31 | POWER TRAIN | No | 0 | The contact owns a 2020 Cadillac CT5. The contact stated that while driving at various speeds, the transmission was sli… |
| 2023-12-31 | STRUCTURE:BODY | No | 0 | Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will … |
| 2023-10-23 | ENGINE | No | 0 | this vehicle has had multiple check engine failures it has been in for service six times in a matter of months. In Sept… |
| 2023-08-28 | UNKNOWN OR OTHER | No | 0 | In reverse infotainment display instead of showing backup cameras, shows a blue screen with a camera error msg. Has occ… |
| 2023-07-17 | UNKNOWN OR OTHER | No | 0 | Cameras not displaying. Backup or surround. Instead, we get a blue screen with message "service camera system). This h… |
| 2022-03-27 | ENGINE | No | 0 | The contact’s son owns a 2020 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the check en… |
| 2022-03-03 | POWER TRAIN | No | 0 | The contact owns a 2020 Cadillac CT5. The contact stated that while driving at various speeds, the vehicle shuddered an… |
| 2021-06-16 | LANE DEPARTURE: WARNING | No | 0 | There are multiple issues with the electrical / electronics The dealer has never found any data in the systems that sh… |
| 2021-04-22 | AIR BAGS | Yes | 2 | I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to … |
| 2020-10-01 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2020 CADILLAC CT5. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE SERVICE SAFETY RESTRAINT S… |
| 2020-09-11 | STEERING | No | 0 | WHEN THE VEHICLE IS TRAVELING OVER 50 MPH, AND TAKES SWEEPING TURNS / GRADUAL BENDS ON THE HIGHWAY, IT BECOMES APPARENT… |
| 2020-06-23 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | VEHICLE DISPLAYED SERVICE DRIVER ASSIST WARNING WHICH TRIGGERED CHECK ENGINE LIGHT. SERVICE BULLETIN ISSUED N202294740 … |
| 2020-04-11 | ELECTRICAL SYSTEM | No | 0 | PURCHASED MY 2020 CT5 IN APRIL 2020. SINCE THEN THE VEHICLE HAS BEEN AT THE DEALERSHIP 5 TIMES FOR THE SAME SERVICE DRI… |