Safety Score
84
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-11-25 | 20V737000 |
EXTERIOR LIGHTING:TAIL LIGHTS | 5,426 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-07-28 | ELECTRICAL SYSTEM | No | 0 | The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation… |
| 2025-07-25 | UNKNOWN OR OTHER | No | 0 | The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more fre… |
| 2025-07-18 | ELECTRICAL SYSTEM | No | 0 | The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after… |
| 2025-07-18 | ELECTRICAL SYSTEM | No | 0 | Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In additi… |
| 2025-07-17 | ELECTRICAL SYSTEM | No | 0 | Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi… |
| 2025-07-17 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | The MMI system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup camera… |
| 2025-07-15 | UNKNOWN OR OTHER | No | 0 | The MMI reboots 3-4 times while driving, a big distraction. It starts by checking remote access rights, then has a few … |
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | MMI system frequently shuts down and reboots. This is a safety concern as the screen has shut down and gone dark in the… |
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | My media display will randomly turn off while driving, idling and parking. It will happen with Apple CarPlay connection… |
| 2025-07-15 | UNKNOWN OR OTHER | No | 0 | My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs m… |
| 2025-07-13 | ELECTRICAL SYSTEM | No | 0 | Infotainment system restarts every 2 minutes. The entire system is unusable. This affects my safety because the radio… |
| 2025-07-11 | ELECTRICAL SYSTEM | No | 0 | MMI turns off about every 2-mins and restarts on its own. Everything(Radio+navigation+Airplay+Sound) restarts and its … |
| 2025-07-08 | ELECTRICAL SYSTEM | No | 0 | Communication system: The telephone microphone works intermittently and fails while the seat belt is fastened. The car … |
| 2025-07-08 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | Starting early 2025 with no changes or modifications or warning - the MMI system in my 2020 Audi A5 began spontanously … |
| 2025-07-07 | ELECTRICAL SYSTEM | No | 0 | The MMI system in the car constantly reboots and does not work for more than 30 seconds |
| 2025-07-01 | ELECTRICAL SYSTEM | No | 0 | The MMI which is the visual interface for screen controls including GPS continually resets and when it does the car los… |
| 2025-06-27 | ELECTRICAL SYSTEM | No | 0 | My MMI system is routinely shutting down. I cant use my garage opener, rear backup, warning collision effects and have … |
| 2025-06-25 | UNKNOWN OR OTHER | No | 0 | Multiple owners as well as mine MMI system just randomly rebooted multiple times when I was driving on the interstate. … |
| 2025-06-24 | ELECTRICAL SYSTEM | No | 0 | The MMI/ radio shuts off and reboots at least every 5-6 minutes. When it comes back up, I get the error “user hasn’t be… |
| 2025-06-20 | ELECTRICAL SYSTEM | No | 0 | Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steeri… |
| 2025-06-19 | ELECTRICAL SYSTEM | No | 0 | The entire infotainment screen spontaneously crashes leaving the screen completely black for 30 seconds to a minute whi… |
| 2025-06-18 | ELECTRICAL SYSTEM | No | 0 | About 3 weeks ago, the MMI screen began restarting over and over again and at times would reset when backing up and usi… |
| 2025-06-11 | ELECTRICAL SYSTEM | No | 0 | The Audi MMI system which is there in car infotainment and system management main frame. Has developed a habit of tota… |
| 2025-06-09 | UNKNOWN OR OTHER | No | 0 | MMI/radio shuts off while driving every day. Good morning. I’m hoping someone here can help me. I have a 2020 A5 and ab… |
| 2025-06-09 | ELECTRICAL SYSTEM | No | 0 | The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-frien… |
| 2025-05-30 | ELECTRICAL SYSTEM | No | 0 | MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly … |
| 2025-05-25 | UNKNOWN OR OTHER | No | 0 | Audi MMI keeps restarting every 5-15 minutes. During the restart the screen goes blank and starts up again. This someti… |
| 2025-05-09 | ELECTRICAL SYSTEM | No | 0 | Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down une… |
| 2025-05-08 | UNKNOWN OR OTHER | No | 0 | MMI (multi media interface) power cycles while driving. This can happen every 10-15 minutes. It just started happening … |
| 2025-04-28 | UNKNOWN OR OTHER | No | 0 | The Multi media interface (MMI) is constantly rebooting. Dealership efforts to repair have been unsuccessful and repla… |
| 2025-04-28 | ELECTRICAL SYSTEM | No | 0 | The MMI/ radio shuts off and reboots at least 4-5 times within a 30 minute drive. When it comes back up, I get the erro… |
| 2025-04-09 | ELECTRICAL SYSTEM | No | 0 | 2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes an… |
| 2025-04-05 | UNKNOWN OR OTHER | No | 0 | MMI (infotainment), and the dashboard screen will turn off randomly and reboot multiple times per day. This is incredib… |
| 2025-04-01 | ELECTRICAL SYSTEM | No | 0 | The MMI infotainment system randomly restarts approximately every 30 minutes. This causes Apple CarPlay to disconnect, … |
| 2025-04-01 | ELECTRICAL SYSTEM | No | 0 | The MMI/ radio shuts off and reboots at least 4-5 times within a 30 minute drive. When it comes back up, I get the erro… |
| 2025-04-01 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continu… |
| 2025-03-31 | BACK OVER PREVENTION: WARNINGS | No | 0 | The MMI screen in my 2020 Audi A5 Sportback randomly reboots while driving, with no consistent pattern. These reboots o… |
| 2025-03-26 | UNKNOWN OR OTHER | No | 0 | I would like to see if I have a case against Audi of America for installing faulty MMI Systems in cars (specifically 20… |
| 2025-03-09 | ELECTRICAL SYSTEM | No | 0 | Audi MMI system randomly reboots during which time basic information is unavailable such as vehicle speed, fuel levels,… |
| 2025-03-03 | ELECTRICAL SYSTEM | No | 0 | The car has a very loud sequence of high pitched beeps accompanying a “SOS EMERGENCY CALL FUNCTION MALFUNCTION” warning… |
| 2025-03-01 | ELECTRICAL SYSTEM | No | 0 | Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting… |
| 2025-03-01 | UNKNOWN OR OTHER | No | 0 | MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems … |
| 2025-03-01 | ELECTRICAL SYSTEM | No | 0 | The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, rad… |
| 2025-03-01 | ELECTRICAL SYSTEM | No | 0 | Complaint Summary Component: Electrical System / Infotainment (MMI) Vehicle: 2020 Audi A5 Make/Model/Year: Audi A5, 202… |
| 2025-02-18 | ELECTRICAL SYSTEM | No | 0 | The vehicles MMI multimedia infotainment system will randomly shut off, go blank and reboot. This happens at random int… |
| 2025-02-05 | ELECTRICAL SYSTEM | No | 0 | MMI randomly reboots involuntarily at any point during the drive. Reboots as often as once every few minutes and reboot… |
| 2025-02-01 | ELECTRICAL SYSTEM | No | 0 | The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my bac… |
| 2025-01-15 | ELECTRICAL SYSTEM | No | 0 | The software that supports the radio and other functions keeps rebooting while driving. This I could happen three times… |
| 2025-01-15 | ELECTRICAL SYSTEM | No | 0 | Everytime I am driving around my MMI system keeps rebooting. It disconnects my navigation and back up camera and it tak… |
| 2024-12-10 | ELECTRICAL SYSTEM | No | 0 | The MMI (Multi Media Interface) System reboots, sometimes every 2 minutes while driving the vehicle. This incident has … |