2019 Mercedes-Benz Sprinter 4500

Safety Score
91
Safe
Recalls
2
Complaints
9
NCAP Stars

Recalls (2)

Date NHTSA ID Component Units Completion
2021-02-17 21V077000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 198 Details
2020-02-25 20V110000 STEERING:COLUMN 25 Details

Owner Complaints (showing up to 50)

Date Component Crash Injuries Summary
2025-05-13 STRUCTURE:BODY No 0 I was driving and the vehicle began to smoke through the air conditioning vent and within 30 seconds flames of fire ent…
2025-01-02 POWER TRAIN No 0 At high altitudes (it's happened over 5000ft and not under that) while in 4x4 mode, the car occasionally just simply do…
2024-11-07 ELECTRICAL SYSTEM No 0 The active distance assist inoperative appears when using the cruise control. This comes on when no traffic in front o…
2023-06-27 VEHICLE SPEED CONTROL No 0 Cruse control will sometimes disengage and display these error messages: "Active Distance Assist Inoperative" "Active…
2022-07-29 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER No 0 Awning operation and lights are controlled by switchs in vehicle and/or app. Intermittently switchs will not work. Awin…
2021-06-15 ELECTRICAL SYSTEM No 0 The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the b…
2021-06-12 LANE DEPARTURE: ASSIST No 0 The Lane Assist and Crosswind Assist do not work properly. When a gust of wind hits you or when you're passing a semi,…
2021-02-23 POWER TRAIN Yes 0 ROLLAWAY FROM PARK. VEHICLE ROLLED FORWARD AND COLLISION AT RIGHT FRONT.
2021-01-28 ELECTRICAL SYSTEM No 0 TRAVELING DOWN THE HIGHWAY AT 65 MPH, THE WHEELS STARTED SHAKING VIOLENTLY, AND WITHIN 5 SECONDS, THE POWER STEERING AS…