Safety Score
79
Safe
Recalls
4
Complaints
26
NCAP Stars
—
Recalls (4)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2021-04-05 | 21V235000 |
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1,285 | — | Details |
| 2020-12-21 | 20V802000 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 9,094 | — | Details |
| 2019-11-07 | 19V798000 |
FUEL SYSTEM, DIESEL | 4,987 | — | Details |
| 2019-08-12 | 19V591000 |
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH | 8,243 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-09-29 | UNKNOWN OR OTHER | No | 0 | Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all of… |
| 2025-07-16 | ENGINE | No | 0 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796… |
| 2024-02-07 | ENGINE | No | 0 | At high elevations, at some times soon after a cold start the throttle becomes completely unresponsive. This is not a … |
| 2024-01-18 | VEHICLE SPEED CONTROL | No | 0 | Function goes off intermittently sometimes for a week at a time Also signals brake problems on dash |
| 2023-11-02 | STRUCTURE | No | 0 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, th… |
| 2023-07-04 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that the passenger seat failed to move forward … |
| 2022-08-15 | POWER TRAIN | No | 0 | After MB performed required "Campaign" #2021070027 related to transmission, CDI, VGS and SCR (emissions controls), tran… |
| 2022-05-16 | ELECTRICAL SYSTEM | No | 0 | EIS controle module failed and Sprinter won't restart. Happened on the freeway when I was driving |
| 2022-03-21 | ENGINE | No | 0 | The contact owned a 2019 Mercedes-Benz Sprinter 3500. The contact stated while driving at 50 MPH with his wife in the f… |
| 2021-11-21 | ELECTRICAL SYSTEM | No | 0 | The powertrain controller and the ignition switch module found to have water corrosion, due to moisture dripping from w… |
| 2021-07-01 | SERVICE BRAKES | Yes | 0 | It appears that driver pressed park and pulled the emergency brake. Its possible it wasn't pressed properly and dealer… |
| 2021-06-26 | UNKNOWN OR OTHER | Yes | 0 | The van rolled even though it was in park. the first time it hit multiple cars when it rolled. We took it to Mercedes b… |
| 2021-06-06 | STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT | No | 1 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the contact w… |
| 2021-05-10 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign numb… |
| 2021-05-10 | AIR BAGS | No | 0 | THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE TH… |
| 2021-03-16 | POWER TRAIN | No | 0 | Driver reported that vehicle started rolling while the vehicle was in Park. The parking brake was engaged. Driver was … |
| 2020-12-23 | ELECTRICAL SYSTEM | No | 0 | Stranded and required towing due to condensation and EIS Module The 2019+ Mercedes Sprinter EIS (Electronic Ignition S… |
| 2020-11-25 | STRUCTURE:BODY | No | 0 | WHILE THE VEHICLE WAS NOT RUNNING, STATIONARY AND ON A LEVEL PAD AND ALL DOORS HAD BEEN ELECTRONICALLY LOCKED, THE AUTO… |
| 2020-10-30 | SEAT BELTS | No | 0 | THE PASENGER SIDE SEAT BELT BARELY RETRACTS. IT SITS LOOSE. THIS SEEMS TO BE THE CASE WHEN THE SEATBELT IS NOT IN USE. |
| 2020-10-01 | POWER TRAIN | No | 0 | The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the accelerat… |
| 2020-09-07 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | THE LANE KEEPING ASSIST ON THE MERCEDES SPRINTER 3500 IS UNSAFE. THE BRAKES ARE APPLIED WHEN YOU TOUCH A LANE MARKING C… |
| 2020-07-29 | POWER TRAIN | Yes | 0 | DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS… |
| 2020-07-14 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED TH… |
| 2020-07-02 | SUSPENSION | No | 0 | REAR SWAY BARS MISSING BOLTS ATTACHING THEM TO AXLE AND JUST HANGING LOOSE FROM CHASSIS ON TIFFIN WAYFARER MOTORHOME. T… |
| 2020-04-26 | SEAT BELTS | No | 0 | DRIVER AND PASSENGER SEAT BELT RETAINING BOLTS WERE LOOSE AND BECAME DETACHED FROM THE SUPPORT COLUMN. HAD TO MANUALLY… |
| 2018-12-11 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL … |