Safety Score
54
Average
Recalls
4
Complaints
50
NCAP Stars
—
Recalls (4)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2022-06-09 | 22V426000 |
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 206,502 | — | Details |
| 2018-10-29 | 18V759000 |
EQUIPMENT:ACCESSORY:FLOOR MAT | 4,822 | — | Details |
| 2018-10-29 | 18E097000 |
EQUIPMENT:ACCESSORY:FLOOR MAT | 13 | — | Details |
| 2018-01-11 | 18V048000 |
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 1,242 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-30 | ENGINE | No | 0 | The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with… |
| 2026-03-23 | ENGINE | No | 0 | Check Engine light with Codes: PO300, and PO305. Misfire in Cylinder #5. Changed all spark plugs, and coils. Check eng… |
| 2026-03-09 | POWER TRAIN | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 20 MPH, the vehicle failed to acc… |
| 2026-03-08 | POWER TRAIN | No | 0 | While driving on the highway I received a “SERV 4WD” light and also a traction control unavailable light. Other than th… |
| 2026-03-01 | ENGINE | No | 0 | Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shif… |
| 2026-02-27 | ENGINE | No | 0 | 1. The issue involved the engine and emissions system, specifically a cylinder 3 misfire, accompanied by illumination o… |
| 2026-02-25 | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT | No | 0 | Front passenger side CV Axle purchased from detroit axle. They confirmed on website it would fit my make, model, and ye… |
| 2026-02-19 | ELECTRICAL SYSTEM | No | 0 | Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not… |
| 2026-02-01 | ENGINE | No | 0 | Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues. |
| 2026-02-01 | AIR BAGS | No | 0 | AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC |
| 2026-01-25 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the “Servic… |
| 2026-01-21 | ENGINE | No | 0 | Warped cylinder head without engine overheating. Cylinder 4 misfire. |
| 2026-01-19 | ENGINE | No | 0 | The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank wher… |
| 2025-12-29 | STRUCTURE:BODY | No | 1 | 1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down … |
| 2025-12-26 | POWER TRAIN | No | 0 | I Purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the … |
| 2025-12-22 | ELECTRICAL SYSTEM | No | 0 | I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently bec… |
| 2025-12-14 | POWER TRAIN | No | 0 | I own a 2018 Jeep Grand Cherokee Overland. On December 5, 2025, the vehicle received a transmission fluid exchange serv… |
| 2025-12-04 | UNKNOWN OR OTHER | No | 0 | Transmission line has worn a hole from the location it sits under the jeep. The metal hose now has a flat spot. This is… |
| 2025-12-03 | SEAT BELTS | No | 0 | 8/2023 one rear seat belt would no longer retract. The problem was reproduced by the service center and they replaced … |
| 2025-12-01 | ELECTRICAL SYSTEM | No | 0 | The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory… |
| 2025-11-28 | SEATS | No | 0 | To Whom It May Concern, I am writing to formally report a serious safety defect regarding the Active Head Restraint (AH… |
| 2025-11-26 | ENGINE | No | 0 | While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of powe… |
| 2025-11-14 | SEATS | No | 0 | While driving on I-95 on 11/14/25, the passenger headrest suddenly and unexpectedly exploded forward with great force w… |
| 2025-11-12 | EXTERIOR LIGHTING | No | 0 | This applies to ALL vehicles not just this one. The bulbs should be designed and able to be changed in the lot of a sto… |
| 2025-10-20 | SERVICE BRAKES | No | 0 | A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehic… |
| 2025-10-17 | ELECTRICAL SYSTEM | No | 0 | I have videos, but my cars electrical system keeps glitching, It will turn my heated seats on to the pint they burn me… |
| 2025-10-06 | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the infotainment system scre… |
| 2025-10-06 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while sitting at a stoplight, there was a loud pop… |
| 2025-09-25 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Ser… |
| 2025-09-24 | ENGINE | No | 0 | Water pump failure. |
| 2025-09-22 | AIR BAGS | No | 0 | My ACC/FCW LIGHT IS ON, I HAVE NOT BEEN IN A CRASH. AND WHILE DRIVING AFTER THIS LIGHT CAME ON MY PASSENGER HEADREST AI… |
| 2025-09-17 | ENGINE | No | 0 | My 2018 Jeep Grand Cherokee suffered a sudden, catastrophic engine failure with no warning lights or alerts. Dealer con… |
| 2025-09-15 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Ser… |
| 2025-09-09 | UNKNOWN OR OTHER | No | 0 | The 2018 Jeep Grand Cheeroke Uconnect/Radio screen delaminates and causes the unit to make all kinds of error calls, GP… |
| 2025-09-08 | ENGINE | No | 0 | In September 2025, the vehicle was shaking upon idle when we started it. We did a test and learned it was somehow losin… |
| 2025-09-01 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact was able to move the gear shifter without first depressing the… |
| 2025-09-01 | ENGINE | No | 0 | I purchased my Jeep in 2023 and have consistently stayed up to date on all required maintenance. I had no issues with t… |
| 2025-09-01 | ELECTRICAL SYSTEM | No | 0 | The radio in this vehicle has a widespread issue where the screen delaminates and starts ghost touching . Options are r… |
| 2025-09-01 | SEATS | No | 0 | Drivers head rest has a whiplash protection, the headrest exploded and there was no impact, accident, literally just pu… |
| 2025-08-25 | SEATS | No | 0 | I WAS DRIVING MY JEEP AND MY DRIVERS HEADREST RANDOMLY POOPED OUT AND HIT THE BACK OF MY HEAD! I WAS SHOCKED AND THE PO… |
| 2025-08-22 | SEATS | No | 0 | My active head rest internal plastic clips that hold the headrest from releasing randomly broke. The headrest propelled… |
| 2025-08-15 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SER… |
| 2025-08-15 | ENGINE | No | 0 | TURBO supply line broke causing coolant to go all over the engine. |
| 2025-08-08 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the back-over preven… |
| 2025-08-04 | UNKNOWN OR OTHER | No | 0 | Delamination of infotainment system has occurred, causing a safety hazard if (or when) needing to use the SOS calling, … |
| 2025-07-31 | ENGINE AND ENGINE COOLING | No | 1 | The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving for approximately 10-minutes, there … |
| 2025-07-22 | AIR BAGS | No | 0 | My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my vin is just outside … |
| 2025-07-20 | ELECTRICAL SYSTEM | No | 0 | Urgent Safety Concern Regarding Defective Uconnect Radio System Shortly after purchasing my vehicle from Bertera in Wes… |
| 2025-07-10 | ENGINE | No | 0 | CAM shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with … |
| 2025-07-08 | POWER TRAIN | No | 0 | While driving 2018 jeep grand cherokee the transmission will shift its self into neutral and say select desired gear. … |