Safety Score
90
Safe
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2018 Ford Flex.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-01 | STRUCTURE | No | 0 | The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over P… |
| 2026-03-31 | STRUCTURE:BODY | No | 0 | Recently, while driving on the freeway The drivers B pillar, came off and was only held on by the wires for the keyless… |
| 2026-02-15 | STRUCTURE | No | 0 | The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V732000 (Structure); h… |
| 2026-01-09 | STRUCTURE:BODY | No | 0 | The trim on the driver's door broke in half causing it to fly into the traffic behind me. |
| 2025-10-28 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over P… |
| 2025-10-24 | STRUCTURE | No | 0 | The contact owns a 2018 Ford Flex. The contact stated that while driving at undisclosed speeds on city roads, a trim pi… |
| 2025-10-13 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Ford Flex. The contact had recently undergone head and neck surgery, and the contact was unable… |
| 2025-10-11 | ELECTRICAL SYSTEM | Yes | 0 | Audio throughout the entire vehicle are malfunctioning as well as the reverse camera malfunction. This has caused a col… |
| 2025-10-11 | BACK OVER PREVENTION: WARNINGS | Yes | 0 | Rear camera malfunctioned screen showed “camera not available” didn’t alert any noise or warnings and a tree hovered sl… |
| 2025-10-03 | ELECTRICAL SYSTEM | No | 0 | Media player unavailable alert comes on display. Touch panel tone doesn’t have sound, audio in car has no sound. Sync 3… |
| 2025-09-29 | SUSPENSION | No | 0 | The Left driver side rear suspension toe link broke on expressway, resulting in loss of control had to aggressively ste… |
| 2025-09-01 | ELECTRICAL SYSTEM | Yes | 0 | APIM or SYNC 3 malfunction. Navigation failure and not working properly alerts, clock in car not set correctly and won’… |
| 2025-08-29 | ELECTRICAL SYSTEM | Yes | 0 | APIM is failing due to current recall with reverse camera. The glitching has cause many safety issues including … |
| 2025-08-05 | UNKNOWN OR OTHER | No | 0 | The backup camera on my Flex has stopped working. It displays a scrambled image or nothing at all and an error message … |
| 2025-07-21 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Ford Flex. The contact stated that while reversing, the rear-view camera display became inopera… |
| 2025-06-07 | STRUCTURE:BODY | No | 0 | Keypad on driver’s side door became dislodged on the highway, flailed around, hitting the side of the car and window in… |
| 2025-05-25 | SERVICE BRAKES | No | 0 | While driving in a 35mph zone, a complete loss of braking was experienced while coming up to an intersection. The vehic… |
| 2025-05-19 | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM | No | 0 | The contact owns a 2018 Ford Flex. The contact stated that while driving 35 MPH in the rain, the windshield wipers enga… |
| 2025-05-10 | UNKNOWN OR OTHER | No | 0 | Rear view camera displays upside down or distorted |
| 2025-05-01 | UNKNOWN OR OTHER | No | 0 | Back up camera is showing up distorted black on the screen with a magnifying glass. I can not see to backup. |
| 2025-01-01 | UNKNOWN OR OTHER | No | 0 | My backup camera is experiencing the same issues as the rest of the recalled Ford vehicles. None of the recalls cover m… |
| 2024-11-07 | SUSPENSION | No | 0 | There is a recall 20s04. I was told my car is outside the building date. However, the toe bar snapped. What do I do to … |
| 2024-11-05 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Backup camera goes from working to blue screen when backing up. I've reset the settings but continue to have the same … |
| 2024-06-03 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over P… |
| 2024-06-01 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Ford Flex. The contact stated that the back-over prevention camera frequently failed to operate… |
| 2024-04-27 | UNKNOWN OR OTHER | No | 0 | While driving on the Gerald R Ford Fwy in Michigan my driver side pillar with my key pad flew off and detached from my … |
| 2024-03-20 | STEERING | No | 0 | The contact owns a 2018 Ford Flex. The contact stated that while her husband was driving at 75 MPH, the vehicle lost po… |
| 2024-01-26 | SUSPENSION | No | 0 | The contact owns a 2018 Ford Flex. The contact stated while driving 30 MPH, the contact lost control of the vehicle wit… |
| 2023-11-01 | UNKNOWN OR OTHER | No | 0 | As stated in the current 2019 Ford Flex recall; the rear camera system either flickers intermittantly or does not work … |
| 2023-01-14 | AIR BAGS | Yes | 0 | I was waiting for my stop light to turn green at 39th street and southwest traffic-way, when my light turned green I st… |
| 2022-11-18 | SUSPENSION | Yes | 0 | The cars rear toe link broke while driving. It cause the vehicle to go out of control and wreck I to the guard rail. … |
| 2022-09-17 | SUSPENSION | No | 0 | The contact owns a 2018 Ford Flex. The contact stated while driving approximately 60 MPH, the suspension suddenly faile… |
| 2022-05-28 | SUSPENSION | No | 0 | The contact's wife owns a 2018 Ford Flex. The contact stated that while driving at an undisclosed speed, the front driv… |
| 2022-01-03 | UNKNOWN OR OTHER | No | 0 | The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse. The camera i… |
| 2021-10-08 | SUSPENSION | No | 0 | TOE LINK SNAPPED. Driver rear.. Then passenger rear a few weeks later. The driver almost lost control of vehicle. |
| 2021-07-28 | SUSPENSION | No | 0 | On 7-28-21, the Right Rear Toe Link Broke while I was driving, the wheel was sticking out and could not be driven. I ha… |
| 2020-10-29 | STRUCTURE:BODY:DOOR | No | 0 | FLEX IS A SUPER LONG VEHICLE WITH LARGE REAR LATCH DOOR THAT ACCESSES BACK HALF OF CAR. TODAY, TAKING DOG TO VET, PUT … |
| 2020-10-23 | FUEL/PROPULSION SYSTEM | No | 0 | VEHICLE IS NOT GETTING RECOMMENDED MILEAGE AND IS HARD SHIFTING |
| 2020-10-16 | STEERING | No | 0 | WHILE DRIVING THE VEHICLE (IT WAS IN MOTION), ON HWY 290 (NEAR MANOR, TX), THE STEERING ON OUR 2018 FORD FLEX SEIZED UP… |
| 2020-09-14 | ELECTRICAL SYSTEM | No | 0 | Hands-free connection to phone-Bluetooth. This happened a year ago. I believe around Sept 14th 2020. 6 days after w… |
| 2020-08-13 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | THE AIR CONDITIONER WILL TURN OFF BY ITSELF OR BLOW HOT AIR OUT OF NO WHERE. SOMETIMES IT WILL BLOW HOT AIR IN THE FRON… |
| 2020-03-17 | STRUCTURE:BODY | No | 0 | DOOR LATCH WILL NOT LATCH. DOOR WILL NOT CLOSE OR LOCK. THIS HAPPENS WHEN SHUTTING DOOR SO DOOR DOES NOT STAY CLOSED. |
| 2019-12-17 | WHEELS | No | 0 | HANKOOK OPTIMO TIRES CHUNKING AT 24100 MILES SEVERE ENOUGH TO BE UNSAFE TO DRIVE.. NOTICED AT AROUND 12000. NORMAL ST… |
| 2019-12-17 | AIR BAGS | Yes | 0 | TL* THE CONTACT OWNS A 2018 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE REAR-ENDED THE VEH… |
| 2019-10-25 | WHEELS | No | 0 | MY FORD FLEX IS EQUIPPED WITH HANKOOK OPTIMO H426 TIRES. AT APPROXIMATELY 9,500 MILES THE VEHICLE BEGAN TO VIBRATE. I'V… |
| 2019-06-14 | UNKNOWN OR OTHER | No | 0 | STEERING ASSIST FAILURE. BOUGHT THE CAR NEW IN NOV. 2018 IT HAD ABOUT 60MILES ON IT AND WAS THE LAST FLEX ON THE LOT. E… |
| 2018-08-04 | UNKNOWN OR OTHER | No | 1 | I HAVE A 2018 FORD FLEX WITH 900 MILES ON IT . I TOOK MY FIRST ROAD TRIP IN 8-4-2018 AND WHILE ACCELERATING HARD TO GET… |
| 2018-07-12 | FUEL/PROPULSION SYSTEM | No | 0 | ENGINE STOPPED WHILE DRIVING IN WALMART PARKING LOOT. WOULD NOT START. TOWED TO GARAGE WHO TRACED THE CAUSE TO. FUEL … |
| 2018-04-30 | POWER TRAIN | No | 0 | BRAND NEW CAR 30 DAYS OLD. CAME HOME AND PARKED IN OUR FLAT DRIVEWAY AND PUT SHIFTER IN PARK. TURNED ENGINE OFF AND OPE… |
| 2017-11-27 | STRUCTURE:BODY | No | 0 | WHEN THE VEHICLES FRONT LEFT AND RIGHT TIRES ARE RETRACTED INTO THE WHEEL WELL, FOR EXAMPLE WHEN GOING OVER A SPEED BUM… |