Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2018-06-14 | 18V396000 |
VISIBILITY:REARVIEW MIRRORS/DEVICES | 1,741 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-10 | ELECTRICAL SYSTEM | No | 0 | I am reporting a safety concern involving a 2018 Dodge Journey SE (VIN: [XXX] ) related to a failure in the vehicle’s e… |
| 2026-03-07 | ELECTRICAL SYSTEM | No | 0 | I replaced the alternator and battery, 3 months later I was told I have an issue with the pcm which was similar with th… |
| 2026-02-18 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became … |
| 2026-01-28 | SEATS | No | 0 | The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so no … |
| 2026-01-20 | ELECTRICAL SYSTEM | No | 0 | Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck.Leak in firewall dri… |
| 2025-12-20 | FUEL/PROPULSION SYSTEM | No | 0 | CarMax sold me a vehicle with a Cracked & Leaking Exhaust Manifold & Catylic Converter & its causing Exhaust Fumes to c… |
| 2025-12-19 | UNKNOWN OR OTHER | No | 0 | Backup camera displays upside down and blurry. There is a current recall for this issue, but it doesn't include the 201… |
| 2025-11-20 | SEATS | No | 0 | I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but when … |
| 2025-11-20 | SERVICE BRAKES | No | 0 | I have a 2018 Dodge Journey SE with currently 70,000 miles. I'm the second owner & purchased it with only 11,000 miles … |
| 2025-11-17 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a… |
| 2025-10-17 | POWER TRAIN | No | 0 | 10.17.25 Vehicle started making tapping noise under the hood. I wasn’t able to identify the problem. I took it to the d… |
| 2025-10-15 | VISIBILITY | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention ca… |
| 2025-10-15 | UNKNOWN OR OTHER | No | 0 | The back up camera intermittently comes on when vehicle in reverse. Sometimes it shows a camera with a line, sometimes … |
| 2025-09-23 | ENGINE | No | 0 | Stated having coolant issues in 2023. September 2025 Engine light Started blinking and Started running rough at 65 mph… |
| 2025-08-01 | BACK OVER PREVENTION | No | 0 | The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera imag… |
| 2025-07-30 | UNKNOWN OR OTHER | No | 0 | There were no incidents, My backup camera was working. And now it’s not . When I go to backup the rear view mirror is s… |
| 2025-07-24 | SEATS | No | 0 | WHILE DRIVING, WITHOUT ANY WARNING,THE FRONT PASSENGER SEAT HEADREST EXPLODED, HIT MY WIFE IN THE BACK OF THE HEAD AND … |
| 2025-07-22 | SEATS | No | 0 | The passengers side head rest came apart. It came apart so fast it was like it exploded. It was almost like it had an a… |
| 2025-07-13 | POWER TRAIN | No | 0 | Car trys to start, it turns over but doesn't start. When it does start the red lightening bold is illuminated. Motor ru… |
| 2025-07-12 | AIR BAGS | No | 1 | I was driving in the vehicle to put gas in, all of the sudden, i heard something snap and felt something hit the back … |
| 2025-07-03 | ENGINE | No | 0 | No accidents |
| 2025-06-23 | AIR BAGS | No | 0 | My passenger side headrest popped open while my car was in park today. Randomly deployed. This is beyond unacceptable t… |
| 2025-06-23 | ELECTRICAL SYSTEM | No | 0 | There are known recalls on 2018 Dodge Journeys. For some reason my VIN [XXX] doesn't show on the list. 1) back up cam… |
| 2025-06-17 | TIRES | No | 0 | I purchased a used Toyo tire (model Extensa A/S or 436) from a tire shop in Houston, TX on [XXX]. I was assured it was … |
| 2025-06-13 | UNKNOWN OR OTHER | No | 0 | My back up camera goes black or it has lines all over it, sometimes it works out times i can't see nothing, hav… |
| 2025-06-03 | VISIBILITY/WIPER | No | 0 | My back up camera has flipped the view upside down. Sometimes it glitches like static. I have tried different approache… |
| 2025-05-19 | SEATS | No | 0 | I was entering a highway on the entrance ramp when I was hit in the back of the head by the headrest, with no warning i… |
| 2025-05-01 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | The backup camera randomly works. When it does work, within minutes it slowly fades from a picture to a black screen. |
| 2025-04-25 | EXTERIOR LIGHTING | No | 0 | The following recall was supposedly corrected by my Dodge dealer in Watertown, CT: NHTSA Campaign Number: 22V723000 Man… |
| 2025-04-15 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound co… |
| 2025-04-15 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound co… |
| 2025-04-15 | SERVICE BRAKES | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming… |
| 2025-04-10 | SEATS | No | 0 | Owner was driving about 40 mph when the headrest popped open. There were no collisions or issues when this happened. |
| 2025-04-10 | ELECTRICAL SYSTEM | No | 0 | Back up camera goes black |
| 2025-04-02 | SEAT BELTS | No | 0 | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: The middl… |
| 2025-04-01 | UNKNOWN OR OTHER | No | 0 | Got my wheels balanced, the technician informed me that all 4 of my rims were warpped. Car leaks coolant and overheat… |
| 2025-02-22 | ELECTRICAL SYSTEM | No | 0 | The cruise control has stopped working. And there is faulty wiring in the hood making the check engine light come on. … |
| 2025-02-05 | AIR BAGS | No | 0 | I came out of a meeting and found it this way. There is no evidence of an accident or hit while I was away. Also there … |
| 2024-12-21 | ELECTRICAL SYSTEM | No | 0 | At first,unknown, All problems are in the Tailgate,of which you cant see while driving. Tailgates are designed to be us… |
| 2024-12-20 | EXTERIOR LIGHTING | Yes | 0 | Reflectors are critical for visibility especially when it is foggy outside. My reflectors made my vehicle less visible … |
| 2024-11-29 | ELECTRICAL SYSTEM | No | 0 | While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 mph. I… |
| 2024-11-24 | ELECTRICAL SYSTEM | No | 0 | Lighting bolt with parentheses came on along with off road sign. I was unable to accelerate past 20 mph and then I just… |
| 2024-11-20 | BACK OVER PREVENTION | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen failed … |
| 2024-11-01 | STEERING | No | 0 | Power steering leak, started in cold weather. Found other 2018 models have had a recall for the same issue - but my vin… |
| 2024-10-30 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illumina… |
| 2024-10-23 | SEATS | No | 0 | While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head … |
| 2024-10-18 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while parked or driving, the headlights would become fogged. … |
| 2024-10-14 | FUEL/PROPULSION SYSTEM | No | 0 | My 2018 dodge journey has a bad oder of gas when I am sitting at a light or in a drive thru. It's scary to drive at ti… |
| 2024-10-02 | STEERING | No | 0 | My Cadillac converter is going bad. I only had my truck for 3yrs now. Also the steering and suspension diag/power steer… |
| 2024-09-28 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | No | 0 | The contact owns a 2018 Dodge Journey. The contact stated while driving at approximately 5 MPH, the passenger’s side he… |