Safety Score
54
Average
Recalls
4
Complaints
50
NCAP Stars
—
Recalls (4)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2024-07-18 | 24V536000 |
HYBRID PROPULSION SYSTEM | 15,910 | — | Details |
| 2022-02-11 | 22V077000 |
HYBRID PROPULSION SYSTEM | 16,741 | — | Details |
| 2018-10-19 | 18V740000 |
HYBRID PROPULSION SYSTEM | 10,260 | — | Details |
| 2018-08-09 | 18V524000 |
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 12,779 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-03-13 | VEHICLE SPEED CONTROL | No | 0 | I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immedia… |
| 2025-01-26 | ELECTRICAL SYSTEM | No | 0 | Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the w… |
| 2025-01-06 | ELECTRICAL SYSTEM | No | 0 | I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has… |
| 2024-12-04 | SEATS | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the middle … |
| 2024-12-01 | FUEL/PROPULSION SYSTEM | No | 0 | Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has failed … |
| 2024-11-12 | ENGINE | No | 0 | On [XXX], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to the… |
| 2024-11-12 | ELECTRICAL SYSTEM | No | 0 | I have a Chrysler Pacifica Hybrid which has had multiple recalls for the battery causing fires with no resolution. The … |
| 2024-11-08 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-10-17 | ELECTRICAL SYSTEM | No | 0 | Chrysler has still not offered a remedy for this recall .the vehicle was purchased used and selling dealer did not prov… |
| 2024-09-30 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-09-05 | SEATS | No | 0 | The back of the second row bucket bucket will no longer latch in place, and free floats forwards and backwards, the b… |
| 2024-09-04 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-08-17 | SEATS | No | 0 | Middle passenger side captain seat becomes unlocked. The back rest does not stay locked and when falling forward the s… |
| 2024-08-16 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-08-09 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-08-06 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-08-05 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-07-31 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-07-19 | POWER TRAIN | No | 0 | After refueling on a recent road trip the check engine light came on. After driving for a little bit to get to a hotel … |
| 2024-07-18 | UNKNOWN OR OTHER | No | 0 | The unresolved recall with no remedy stems from an earlier recall is entering its fourth month with no further communic… |
| 2024-07-18 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000… |
| 2024-06-23 | ENGINE | No | 0 | I was driving with my family on the interstate and was exiting when the car shuddered and I lost propulsion. Interior e… |
| 2024-06-23 | ENGINE | No | 0 | I was driving on the freeway and my engine suddenly stopped out of nowhere. A console message informed me to shift from… |
| 2024-03-26 | ENGINE | No | 0 | Warning message stating "stop safely, vehicle will shut off soon", which is followed by loss of power and vehicle will … |
| 2024-03-05 | POWER TRAIN | No | 0 | When traveling at interstate speeds, the van suddenly went into limp mode going from 75 mph to less than 30 mph in seco… |
| 2024-02-06 | ELECTRICAL SYSTEM | No | 0 | Tried to start car. When start button was pressed the dash lit up like a Christmas tree. Multiple error messages. FCW u… |
| 2023-11-26 | FUEL/PROPULSION SYSTEM | No | 0 | While traveling for holidays, the CEL came on. We stopped at an auto shop to confirm the error code, before driving the… |
| 2023-11-17 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the check e… |
| 2023-11-05 | ELECTRICAL SYSTEM | No | 4 | On Sunday, November 5, 2023, our 2018 Chrysler Pacifica Hybrid caught fire in our garage. Please refer to the attached … |
| 2023-10-02 | ELECTRICAL SYSTEM | No | 0 | Pull into garage with <1% hybrid battery. Pressed the power button and the Pacifica threw an error about servicing the … |
| 2023-09-26 | ELECTRICAL SYSTEM | No | 0 | My vehicle was performing great - no Issues what so ever until FCA performed Recall 03A. After I had FCA US LLC Recall … |
| 2023-08-15 | SEAT BELTS | No | 0 | In the past 6 months, we have noticed 2 seat belts with tears in them. One of the seat belts was not even being used as… |
| 2023-07-27 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the vehicle was repaired on July 28, 2023, un… |
| 2023-07-13 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-07-02 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the dealer had completed the recall repair of… |
| 2023-06-26 | ELECTRICAL SYSTEM | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? - The dealer / manuf… |
| 2023-06-14 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-06-06 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-05-19 | POWER TRAIN | No | 0 | Our car’s battery ran out and left our car blocking both lanes of our traffic. We tried to shift into neutral but weren… |
| 2023-05-05 | ELECTRICAL SYSTEM | No | 0 | My Pacifica Hybrid van has been at a Chrysler dealership (Castle Rock in Colorado) for over six weeks now to have the Z… |
| 2023-04-26 | POWER TRAIN | No | 0 | With Chrysler, recalls are never ending. Last year there was battery recall (Z11) that took 10 months to fix. Just aft… |
| 2023-04-24 | ENGINE | No | 0 | 2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. |
| 2023-03-27 | ELECTRICAL SYSTEM | No | 0 | I have been contacted multiple times by dealerships and Chrysler that my vehicle needs the Z11 (NHTSA 22V-077) recall p… |
| 2023-03-22 | POWER TRAIN | No | 0 | In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoid… |
| 2023-03-20 | ELECTRICAL SYSTEM | No | 0 | Check engine light stays on and car does not charge. Both recalls were done at the dealership |
| 2023-03-06 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 23V010000 (Elect… |
| 2023-02-20 | ELECTRICAL SYSTEM | No | 0 | While driving at a low speed in a neighborhood, received the message "Service Charging System" then within seconds car … |
| 2023-02-12 | POWER TRAIN | No | 0 | I purchased the van with 153k on it and could here clunk on transmission engagement but purchased anyway thinking I co… |
| 2023-01-24 | HYBRID PROPULSION SYSTEM | No | 0 | The contact owns a 2010 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |
| 2023-01-17 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000… |