Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-10-21 | 20V648000 |
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL | 218,192 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-15 | SERVICE BRAKES | Yes | 4 | I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning … |
| 2026-01-15 | FUEL/PROPULSION SYSTEM | No | 0 | In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some poi… |
| 2026-01-14 | ENGINE | No | 0 | Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost… |
| 2025-11-06 | FUEL/PROPULSION SYSTEM | No | 0 | Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed… |
| 2025-10-17 | STEERING | No | 0 | Key Ignition malfunction |
| 2025-08-01 | FUEL/PROPULSION SYSTEM | Yes | 0 | NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000 |
| 2025-04-28 | STRUCTURE:BODY | No | 0 | When I drive, the trunk pops open. Forward or reverse. No problems found with wiring in trunk or door but keeps happen… |
| 2025-01-28 | ENGINE | No | 0 | My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain wer… |
| 2025-01-20 | ENGINE | No | 0 | I bought the car brand new in 2016 had the oil changed on its scheduled maintenance and at 77000 mile my timing chain m… |
| 2024-09-26 | POWER TRAIN | No | 0 | Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though eng… |
| 2024-08-26 | FUEL/PROPULSION SYSTEM | No | 0 | FUEL LINE TO FUEL FILTER CAME LOOSE/DISCONNECTED CAUSING A FUEL LEAK INSIDE MY ATTACHED. GARAGE CAUSING A STRONG SMELL … |
| 2024-07-10 | STEERING | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel … |
| 2024-06-30 | FUEL SYSTEM, GASOLINE | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. Th… |
| 2024-05-06 | POWER TRAIN | No | 0 | The transmission failed due to mechatronics failure without warning |
| 2024-04-17 | FUEL/PROPULSION SYSTEM | No | 0 | Fuel rail bolts loosened, causing damage to the fuel rail, as well as fuel injector seals, resulting in leaking fuel in… |
| 2024-04-13 | FUEL/PROPULSION SYSTEM | No | 0 | When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will … |
| 2024-02-07 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed at night, the c… |
| 2024-01-26 | ELECTRICAL SYSTEM | No | 0 | When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle… |
| 2023-12-07 | AIR BAGS | Yes | 0 | Had an accident in Dec where passenger side was hit in the center. The center rail that connects 2 doors was hit so air… |
| 2023-10-18 | ENGINE | No | 0 | Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Che… |
| 2023-10-09 | ENGINE | No | 0 | There is an issue with the amount of engine oil used. It is burned up at a rapid pace. This has caused my car to malfun… |
| 2023-09-29 | ENGINE | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motiv… |
| 2023-07-29 | ENGINE | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted wi… |
| 2023-07-25 | POWER TRAIN | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated while driving 25 MPH and attempting to merge into another … |
| 2023-06-27 | ELECTRICAL SYSTEM | No | 0 | I got off work and was on my way to the pharmacy to pick up a very critical medication. When I got to the destination I… |
| 2023-06-10 | STEERING | No | 0 | Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position… |
| 2023-05-30 | UNKNOWN OR OTHER | No | 0 | I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle throug… |
| 2023-05-16 | ELECTRICAL SYSTEM | No | 1 | The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the co… |
| 2023-05-14 | VEHICLE SPEED CONTROL | No | 0 | UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up … |
| 2023-05-01 | SERVICE BRAKES | No | 0 | Emergency brake handle button came off, rendering the emergency brake not functional. |
| 2023-04-21 | ENGINE | No | 0 | While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed … |
| 2023-03-15 | ELECTRICAL SYSTEM:HORN | No | 0 | The car horn has stopped working along with my alarm horn. Not the first jetta ive had this issue with. My previous one… |
| 2023-03-15 | FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL | No | 0 | The contact owns a 2016 Volkswagen Jetta. The contact stated upon entering the vehicle, there was a strong gasoline odo… |
| 2022-09-16 | POWER TRAIN | No | 0 | The vehicle lost it's ability to shift into gear and accelerate on a busy road, almost causing a collision. Pulled ove… |
| 2022-09-02 | FUEL/PROPULSION SYSTEM | No | 0 | My car went into limp mode and smelled heavily of gas I went to a garage to have it checked out and they told me there … |
| 2022-07-27 | FUEL/PROPULSION SYSTEM | No | 0 | I brought my car in for the 60k service and the check engine light had just turned on. After being told they had to run… |
| 2022-07-01 | ELECTRICAL SYSTEM | No | 0 | At 52,000 miles check engine light came on , car would not go over 50mph, EPC light came on , lights went out. After ha… |
| 2022-06-12 | POWER TRAIN | No | 0 | The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutra… |
| 2022-04-17 | UNKNOWN OR OTHER | No | 0 | Key gets stuck in ignition when turning off the engine |
| 2022-02-04 | ENGINE | No | 0 | Water pump and thermostat housing inspected and needing to be replaced according to inspection by Volkswagen Welsey Cha… |
| 2022-02-01 | FUEL/PROPULSION SYSTEM | No | 0 | Fuel rail , fuel pump,fuel filter fuel driver, leak in injector |
| 2022-01-21 | FUEL/PROPULSION SYSTEM | No | 0 | My car started on fire as driving to work January 21 2022 at 7:30 am.After researching after the fire Not knowing how a… |
| 2022-01-21 | FUEL SYSTEM, GASOLINE | No | 0 | The contact owned a 2016 Volkswagen Jetta. The contact stated that while driving at 15-25 MPH, she smelled a strong bur… |
| 2021-11-19 | ELECTRICAL SYSTEM | No | 0 | -The front right passenger electrical system that contains the wiring in order for the front headlight and front high b… |
| 2021-11-18 | ENGINE | Yes | 0 | I got this vehicle at 36,000 miles and I have put 23,000 on it in one year. There have been no warning messages. I was … |
| 2021-11-03 | POWER TRAIN | No | 0 | This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for t… |
| 2021-10-02 | STEERING | No | 0 | Unable to turn car off and remove key while ignition is in park. Cause the car to continue to run while trying to wiggl… |
| 2021-10-01 | UNKNOWN OR OTHER | No | 0 | There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does… |
| 2021-09-02 | SUSPENSION | No | 0 | Driver side strut spring snapped. Car became undrivable and pulled to the left, body is very close to tire and spring c… |
| 2021-07-05 | UNKNOWN OR OTHER | No | 0 | My car has started not letting me remove my key from the ignition i cannot turn off my car! I have seen mulitple compla… |