Safety Score
87
Safe
Recalls
2
Complaints
27
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-11-28 | 16V853000 |
SEAT BELTS:FRONT:ANCHORAGE | 28 | — | Details |
| 2016-09-15 | 16V670000 |
SEAT BELTS:REAR/OTHER | 271 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-05-31 | STEERING | No | 0 | The power steering system lost it's fluid and pump is cavitating. It's available for inspection. The vehicles can be st… |
| 2024-07-22 | EXTERIOR LIGHTING | No | 0 | The primary issue is the seal on the air conditioning unit, which is on top of the Sprinter van. Prior to purchasing it… |
| 2024-01-03 | WHEELS | No | 0 | Had 2 rims develop cracks causing loss of air pressure in tires. 1st occurred at approx. 45000 miles (2019), 2nd occurr… |
| 2023-07-03 | ENGINE | No | 0 | The check engine light came on in the Sprinter van. There is a Hissing noise coming from the engine when accelerating. … |
| 2023-06-12 | AIR BAGS | No | 0 | The contact owns a 2016 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 19V003… |
| 2021-11-13 | SERVICE BRAKES | No | 0 | There is a known issue and recall for wheel speed sensors on Mercedes Sprinter 3500 models. However, this same issue ap… |
| 2021-10-28 | ENGINE | No | 0 | My 2016 Sprinter is suffering from a failing EGR valve that's causing intermittent power loss. The issue started after … |
| 2021-04-10 | STRUCTURE:BODY | No | 0 | MY ROOF IS LEAKING. I HAVE BEEN WONDERING WHERE THE STAINS ARE COMING FROM ON MY CEILING. TODAY IS A RAINY DAY IN CINCI… |
| 2020-09-23 | ELECTRICAL SYSTEM | No | 0 | RV TRANSFER SWITCH CAUGHT FIRE WHILE SLEEPING. 5100 SERIES TRANSFER SWITCH.*DT CONSUMER STATED DIDN'T KNOW WHY IT HAPP… |
| 2020-08-28 | SERVICE BRAKES | No | 0 | THE WHEEL SENSORS ON THIS VEHICLE ROUTINELY FAIL. WHEN THEY FAIL AT HIGH SPEEDS(FREEWAY DRIVING) THE CRUISE CONTROL, AB… |
| 2020-08-24 | AIR BAGS | No | 0 | WE RECEIVED A SAFETY RECALL (NHTSDA #19V004) INDICATING THE PASSENGER-SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON T… |
| 2020-08-20 | VEHICLE SPEED CONTROL | No | 0 | MY 2016 2500 SPRINTER CONTINUES TO HAVE WHEEL SPEED SENSOR FAILURES EVERY 2K-3K MILES. WHEN THIS HAPPENS THE TRANSMISSI… |
| 2020-08-19 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | AT 24,000 MILES TWO WHEEL SPEED SENSORS FAILED CAUSING ESP, ABS, AND CHECK ENGINE WARNING LIGHTS TO ILLUMINATE. ALSO T… |
| 2020-05-20 | UNKNOWN OR OTHER | No | 0 | THE ROOF TOP AIR CONDITIONER SEAL HAS FAILED. DURING THE RAIN IT'S AN INDOOR SHOWER. THERE IS ALREADY A CLASS ACTION … |
| 2020-05-01 | UNKNOWN OR OTHER | No | 0 | I'VE OWNED THIS CAR 2 YEARS. IN THE SUMMER TIME WHEN WE TURN ON THE A/C THERE IS A BAD ODOR COMING OUT OF THE VENTS. ON… |
| 2019-12-05 | AIR BAGS | No | 0 | TO LONG OF A WAITING FROM DEALERSHIP TO CHANGE OUT THE PASSENGER SIDE AIR BAG. BEEN WAITING FOR 3 YEARS FOR A NEW AIR … |
| 2019-12-01 | AIR BAGS | No | 0 | MERCEDES BENZ REFUSES FOR OVER A YEAR TO FIX MY AIRBAGS PASSENGER SEAT AIRBAG DEPLOYED WITH NO ACCIDENT. JUST DRIVING A… |
| 2019-05-01 | AIR BAGS | No | 0 | TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMP… |
| 2019-04-19 | AIR BAGS | No | 0 | TL* THE CONSUMER OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 1… |
| 2019-03-01 | AIR BAGS | No | 0 | TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 2500 (M2CA144). THE CONTACT RECEIVED NOTIFICATION OF … |
| 2019-03-01 | AIR BAGS | No | 0 | I RECEIVED A RECALL NOTICE IN MARCH 2019 FOR THE AIRBAG-PASSENGER SIDE #19V004. I KEEP CHECKING WITH THE LOCAL MERCEDES… |
| 2019-02-07 | ELECTRICAL SYSTEM | No | 0 | 07/20/2016 BUY DAY NEW VAN AT SUN MOTORS BENZ DIALER MECHANICSBURG PA-PRICE 47K 09/20/2016 PROBLEM WITH TRANSMISSION … |
| 2018-09-13 | AIR BAGS | No | 0 | TAKATA RECALL PASSENGERS SIDE AIR BAG BLOW UP AND NEVER CAME OUT SEAT BELT WONT WORK CAR WAS NOT IN A COLLISION OR HIT … |
| 2018-08-13 | SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR | No | 0 | The contact owns a 2016 Mercedes-Benz 2500. The contact stated while driving 21 mph, the vehicle independently accelera… |
| 2017-08-29 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMI… |
| 2017-03-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2016 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN N… |
| 2016-04-20 | SEAT BELTS | No | 0 | THE COACH COMES WITH 2 SETS OF TWO SEATBELTS. THE DRIVER AND PASSENGER SEATBELTS WORK FINE, AS DESIGNED. THE TWO OTHE… |