Safety Score
81
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-12-22 | 16V925000 |
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER | 1,163 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-06 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became ino… |
| 2026-03-27 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inop… |
| 2026-03-25 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Pre… |
| 2026-03-19 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that after the vehicle was parked, it became inoperable, and the … |
| 2026-02-27 | UNKNOWN OR OTHER | No | 0 | My vehicle is affected by recall 25V695. Ford dealership confirmed no remedy parts are available and cannot provide a t… |
| 2025-10-06 | ELECTRICAL SYSTEM | No | 0 | I am getting a "Transmission Not In Park" error that will also sometimes flash "Door Ajar" while driving. Door appears … |
| 2025-09-01 | UNKNOWN OR OTHER | No | 0 | My rear camera has stopped working and ford has issue with many models with this same problem. |
| 2025-08-22 | ENGINE | No | 0 | The car kept misfiring and it completely stoped on me 2 times in the street it also overheated due to the cooling system |
| 2025-08-13 | ELECTRICAL SYSTEM | No | 0 | Backup camera is malfunctioning and showing not available. Can't see behind the vehicle. |
| 2025-08-01 | ELECTRICAL SYSTEM | No | 0 | My 2016 Ford Flex’s reverse camera has been shorting out, blinking off and on. If the camera does come on the picture i… |
| 2025-07-29 | UNKNOWN OR OTHER | No | 0 | Rear backup camera constantly blacks out or inverts itself. |
| 2025-07-11 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rearview camera displayed an inverted i… |
| 2025-07-09 | SEAT BELTS | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that the driver’s side seat belt unbuckled independently. There w… |
| 2025-07-02 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that upon starting the vehicle, the check coolant warning light w… |
| 2025-06-24 | STEERING | No | 0 | The contact owns a 2016 Ford Flex. The contact stated while driving at an undisclosed speed, the vehicle experienced a … |
| 2025-03-14 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that while driving at an undisclosed speed, the brake pedal was d… |
| 2025-02-01 | ELECTRICAL SYSTEM | No | 0 | Rear back up camera first started flickering in and out when I would go in reverse and now it doesn’t work at all. No … |
| 2025-01-01 | BACK OVER PREVENTION: WARNINGS | No | 0 | Backup camera constantly shows a blank screen or distorted upside down image. There was a recall issued today for my mo… |
| 2024-12-06 | UNKNOWN OR OTHER | No | 0 | Back up camera image is distorted or flipped. This is a safety risk. |
| 2024-12-02 | ELECTRICAL SYSTEM | No | 0 | My back up camera turned blue and said that that camera was unavailable, then it turned black, now the image is upside … |
| 2024-11-12 | SUSPENSION | No | 0 | See attached document for complaint. |
| 2024-10-05 | SUSPENSION | Yes | 2 | I was driving down the road, heard a pop, fishtailed then rolled over 1.5 times into a ditch. A rear suspension part b… |
| 2024-10-01 | UNKNOWN OR OTHER | No | 0 | Rear camera is malfunctioning. When the vehicle is in reverse, the display shows either a flashing green screen followe… |
| 2024-09-03 | VISIBILITY/WIPER | No | 0 | Similar to the issues per Ford Recall 25S72, the backup camera screen turns blue, then black with an indication, “Camer… |
| 2024-09-01 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that the back-over prevention camera was inoperable. The message … |
| 2024-07-22 | STEERING | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that while driving at various speeds, the power steering assist f… |
| 2024-07-11 | STEERING | No | 0 | The contact owns a 2016 Ford Flex. The contact stated while driving 65 MPH, the vehicle lost power steering functionali… |
| 2024-06-28 | STRUCTURE:BODY | No | 0 | The issue is that the pawl spring tab in the side door latch broke. The door does not close. if closed manually by ma… |
| 2024-06-08 | STEERING | No | 0 | The contact owns a 2016 Ford Flex. The contact stated while driving at 50 MPH, the steering wheel became stiff. The con… |
| 2024-05-21 | ELECTRICAL SYSTEM | No | 0 | The car started jerking and slowing down on the highway and would not accelerate. I was able to pull over to the side o… |
| 2024-01-03 | ELECTRICAL SYSTEM | No | 0 | There is far to much to list |
| 2023-06-21 | VEHICLE SPEED CONTROL | No | 0 | The contact owns a 2016 Ford Flex. While the contact's husband was driving at an undisclosed speed, the brake pedal was… |
| 2023-05-26 | POWER TRAIN | No | 0 | The power transfer unit otherwise referred to as a transfer case exploded from the inside with under 50k miles on the F… |
| 2023-05-15 | STRUCTURE:BODY | No | 0 | The passenger door latch cracked and door would not close. This is exactly as described in a recall of other Ford vehic… |
| 2023-05-01 | ELECTRICAL SYSTEM | Yes | 0 | Same issue as ever expanding recall for safety camera backing up. Blue screen, camera not available warning that does … |
| 2023-04-10 | SEAT BELTS | No | 0 | 2nd row passenger side bucket seat seatbelt no longer latches. Car has less than 35,000 miles. Seat is no longer able t… |
| 2023-03-01 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | camera recall number is 25S72 (NHTSA 25V442000). I own a 2016 Ford Flex and its having the same issue. I had the came… |
| 2023-01-15 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Pre… |
| 2023-01-07 | BACK OVER PREVENTION | No | 0 | The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PRE… |
| 2023-01-03 | ENGINE | No | 0 | Ford hid the fact that some of its vehicles may suffer a sudden internal water pump failure that poses significant safe… |
| 2022-10-27 | STRUCTURE:BODY | No | 0 | Door sensor states door is ajar when it is closed, causing battery drainage and safety concern about doors |
| 2022-10-14 | ELECTRICAL SYSTEM | No | 0 | Rear Backup Camera malfunction. Screen goes black or upside down. |
| 2022-10-01 | ELECTRICAL SYSTEM | No | 0 | The backup camera safety system operates intermittently. We are unable to see behind us when backing up putting us and… |
| 2022-06-04 | LATCHES/LOCKS/LINKAGES | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that the front passenger’s side door latch had fractured. There w… |
| 2022-01-04 | UNKNOWN OR OTHER | No | 0 | The rear camera on this 2016 Ford Flex has gone bad 3 times since buying it in 2017. It is upside down or will be green… |
| 2022-01-01 | ELECTRICAL SYSTEM | No | 0 | The APIM stopped working, this unit controls all of the SYNC functions as well as front cabin vent selection. We can no… |
| 2021-11-21 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that upon start of the vehicle, the door ajar warning light would… |
| 2021-11-21 | LATCHES/LOCKS/LINKAGES | No | 0 | The contact owns a 2016 Ford Flex. The contact stated that the passenger’s side front and rear door latches malfunction… |
| 2021-08-24 | SEAT BELTS | No | 0 | The passenger side seat belt tightens on passenger while driving. It tightened on one passenger so tight; there became … |
| 2021-02-06 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2016 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSIO… |