Safety Score
90
Safe
Recalls
1
Complaints
33
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2017-01-24 | 17V052000 |
STRUCTURE:BODY | 17 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-12-22 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took o… |
| 2025-01-08 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | The contact owns a 2016 Ford C-Max. The contact stated that while driving at an undisclosed speed, she heard an abnorma… |
| 2025-01-08 | ENGINE | Yes | 1 | The contact owned a 2016 Ford C-Max. The contact stated that while coming to a stop in a parking lot attempting to obta… |
| 2023-09-27 | POWER TRAIN | No | 0 | Was driving it to a shop to do a transmission fluid exchange and got a big Stop Safely Now warning on the dash with an … |
| 2023-09-16 | ELECTRICAL SYSTEM | No | 0 | I have a 2016 Ford C-Max. On Saturday, 9-16-2023 my wife and I were traveling on Highway 69 in Prescott AZ. We turned… |
| 2023-05-25 | VISIBILITY/WIPER | No | 0 | The backup camera doesn't regularly function, ranging from 15% to 75% of the time. A tire man with prior experience in … |
| 2023-05-24 | WHEELS | No | 0 | In the course of routine maintenance, it has been brought to my attention that Stock Ford lug nuts have "Swelled" and c… |
| 2022-07-28 | WHEELS:HUB | No | 0 | 2016 FORD CMAX. CONSUMER WRITES IN REGARD TO FAILURE OF REAR WHEEL HUBS. THE CONSUMER STATED THE MANUFACTURER EXCEEDED… |
| 2022-01-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | Both this 2016 and my 2013 ford c-max hybrid have the backup cameras failing. Sometimes they work, and sometimes they… |
| 2021-12-29 | SEATS | No | 1 | We drove from Cincinnati, OH to Wray, Co for Christmas. We drove 15 hrs straight back home ( gas and potty breaks). … |
| 2021-12-29 | UNKNOWN OR OTHER | No | 0 | I was driving slowly leaving a supermarket parking lot. There was no one else around. There was a sudden loud bang, the… |
| 2021-09-05 | UNKNOWN OR OTHER | No | 0 | Rear backup camera intermittently does not show any image on the screen. When this happens the screen is either blue or… |
| 2021-08-06 | STEERING | No | 0 | Power steering system failed while driving, just out of warranty above 60,000 miles; vehicle is currently at a dealer f… |
| 2021-08-01 | SEAT BELTS | No | 0 | The seat belt no longer retracts. It is available for inspection. The dealership has indicated they will charge us to r… |
| 2021-06-08 | SERVICE BRAKES | No | 0 | Component Failure The ABS system failed with only 14,500 miles on the odometer. Symptom The brake pedal became soft, Al… |
| 2021-05-29 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2016 Ford C-Max. The contact stated that the mobile charger failed and the vehicle was unable to be … |
| 2021-05-06 | WHEELS | No | 0 | REAR TIRES REPEATEDLY WEARING OUT. THIS COULD CAUSE A BLOWOUT CAUSING HARM TO MYSELF AND OTHERS |
| 2020-11-30 | ELECTRICAL SYSTEM | No | 0 | SEVERAL TIMES NOW THE VEHICLE HAS COMPLETELY SHUT OFF WHILE DRIVING. AT FIRST, IT WAS DRIVING UPHILL ON THE FREEWAY AND… |
| 2020-10-09 | UNKNOWN OR OTHER | No | 0 | FORD HAS RECALLED MANY CARS/TRUCKS FOR BACKUP CAMERA ISSUES. MY CAR IS NOT PART OF THE RECALL AND HAS HAD MANY ISSUES W… |
| 2020-09-20 | AIR BAGS | No | 0 | THE PASSENGER-SIDE BOTTOM CORNER OF THE WINDSHIELD HAS BECOME UNGLUED. A GLASS REPAIR SHOP INFORMED US THAT THE FRONT P… |
| 2020-09-06 | ELECTRICAL SYSTEM | No | 0 | DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE A… |
| 2020-04-13 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2016 Ford C-Max Hybrid. The contact stated upon starting the vehicle, the display screen would not d… |
| 2020-02-21 | UNKNOWN OR OTHER | No | 0 | MY CHARGER ISN'T ALWAYS FULLY CHARGING AT HOME AND WORK. AT HOME MY CAR IS PARKED IN THE DRIVEWAY, THE OUTLET IS DEDICA… |
| 2020-01-01 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | No | 0 | blue images on the rearview camera when trying to reverse. No accidents have happened from the blue-screen problem |
| 2019-12-05 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2016 FORD C-MAX. WHILE DRIVING APPROXIMATELY 15 MPH DOWNHILL, THE "STOP SAFELY NOW" AND CHECK EN… |
| 2019-10-04 | STRUCTURE:BODY | No | 0 | THE FRONT SPLASH GUARD KEEP BECOMING LOOSE THIS IS THE SECOND TIME IT HAS HAPPENED I HAD TO REPLACE THE FIRST ONE. T… |
| 2019-02-21 | ELECTRICAL SYSTEM | No | 0 | I WAS GOING TO BACK INTO MY DRIVEWAY. I PUT THE CAR IN REVERSE THEN ALL OF THE ELECTRICAL WENT HAYWIRE.EVERYTHING TURNE… |
| 2019-01-18 | POWER TRAIN | Yes | 0 | TL* THE CONTACT OWNS A 2016 FORD C-MAX. ON TWO SEPARATE OCCASIONS, AFTER THE VEHICLE WAS PARKED, THE CONTACT ARRIVED BA… |
| 2018-07-01 | SUSPENSION | No | 0 | 2017 CMAX CLUNKING SOUND COMING FROM UNDERCARRIAGE OF VEHICLE. STRUT BRACE FAILURE ON ONE SIDE OF VEHICLE AT AROUND 12… |
| 2018-04-29 | VEHICLE SPEED CONTROL:CRUISE CONTROL | Yes | 1 | TL* THE CONTACT OWNED A 2016 FORD C-MAX. WHILE DRIVING 60 MPH, THE CRUISE CONTROL FAILED TO DISENGAGE, WHICH RESULTED I… |
| 2017-09-30 | ELECTRICAL SYSTEM | No | 0 | THE CAR WENT INTO "LIMP" MODE WHILE GOING 70 MPH. TOOK THE CAR IN AND WE WERE TOLD IT HAD A RECALL ON THE ELECTRONIC T… |
| 2017-05-01 | ELECTRICAL SYSTEM | No | 0 | 1.REVERSE CAMERA STAYS ON 2.VERY SLOW TO RESPOND TO TOUCH 3.NAVIGATION 4.NAVIGATION NOT SAFE, FEATURES NOT DISABLED… |
| 2013-09-09 | UNKNOWN OR OTHER | Yes | 1 | HEAD IMPACT - PREVIOUSLY RECALLED IN JULY 2013 BY FORD MOTOR COMPANY FOR HEADLINER DESIGN ISSUES. STRUCK WHEN TURNING V… |