Safety Score
70
Average
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2016 Cadillac Srx.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-03 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the low beam he… |
| 2025-11-15 | SERVICE BRAKES | No | 0 | BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer, … |
| 2025-09-01 | STEERING | No | 0 | The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension… |
| 2025-07-27 | EXTERIOR LIGHTING | No | 0 | Subject: Complaint Regarding Unsafe Headlight Design – 2016 Cadillac SRX To whom it may concern, We own a 2016 Cadill… |
| 2025-07-13 | EXTERIOR LIGHTING | No | 0 | I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they ar… |
| 2025-04-17 | SUSPENSION | No | 0 | The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (SUSPENSION… |
| 2025-03-11 | EXTERIOR LIGHTING | No | 0 | The headlights on my 2016 SRX Cadillac have extremely dim headlights. I can barely see in front of me at night. The dri… |
| 2025-02-28 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | No | 0 | See attached document for complaint. |
| 2025-01-15 | VISIBILITY/WIPER | No | 0 | The headlights on low beam , have become too dim. we have replaced the bulbs , but they did the same thing. Low beam… |
| 2024-11-23 | SERVICE BRAKES | No | 0 | Case #: [XXX] ] I have a 2016 Cadillac SRX (VIN: [XXX] ) that I have owned for 8 years. Throughout this period, I hav… |
| 2024-10-29 | EXTERIOR LIGHTING | No | 0 | Low beam headlights are very dim, failing to illuminate the roadway, even with the brightest halogen bulbs available. c… |
| 2024-07-01 | EXTERIOR LIGHTING | No | 0 | I recently had to drive at night. The low beams are so dim you cannot drive. I have to drive with the high beams. The l… |
| 2024-06-23 | EXTERIOR LIGHTING | No | 0 | RE: 2016 Cadilliac SRX Low Beam Headlights The low beam headlights on the vehicle are extremely dim. It makes it chall… |
| 2024-02-26 | EXTERIOR LIGHTING | No | 0 | The headlights on my 2016 Cadillac SRX are no-longer lighting up the road. It is not the bulb, they still work but they… |
| 2024-01-09 | ELECTRICAL SYSTEM | No | 0 | Transmission issues of going into Gear.Display for Cue system not functional |
| 2024-01-08 | EXTERIOR LIGHTING | No | 0 | The headlights, when put in "dim/low beam" are almost non working. One can see the lights are working, but it is almost… |
| 2023-11-20 | UNKNOWN OR OTHER | No | 0 | Low beam on headlights are too dim to see the road after dark. I have to use high beams to see but this may blind on-co… |
| 2023-08-01 | ELECTRICAL SYSTEM | No | 0 | Water makes its way inside the car. Drains seems to be clogged and interior carpet and roof gets wet. As a result lift … |
| 2023-07-01 | EXTERIOR LIGHTING | No | 0 | Subject: Urgent Safety Complaint - 2016 Cadillac SRX Headlight Performance National Highway Traffic Safety Administrat… |
| 2023-07-01 | UNKNOWN OR OTHER | Yes | 0 | The Cadillac CUE Infotainment system is malfunctioning. The screen randomly jumps around and changes to different info… |
| 2023-07-01 | AIR BAGS | No | 0 | Passenger seat belt will not extend for Passenger to wear for safety. |
| 2023-06-22 | AIR BAGS | No | 0 | The automatic trunk does not work. I'm unable to open and/or use my trunk. Moon roof does not open Airbag light is on… |
| 2023-06-01 | EXTERIOR LIGHTING | No | 0 | we have a 2016 SRX AWD Cadillac and we can not drive at night, the head light is way to dim, and when placing on high b… |
| 2023-05-13 | EXTERIOR LIGHTING | No | 0 | The headlights in low beam mode no longer are bright enough to safely see or be properly seen at night. This problem … |
| 2023-03-22 | EXTERIOR LIGHTING:HEADLIGHTS:BULBS | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated while driving at night she was unable to see the roadway due t… |
| 2023-03-15 | EXTERIOR LIGHTING | No | 0 | Normal headlight illumination is insufficient and dangerous to see safely ahead. I must always use bright lights to see |
| 2023-03-06 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | Headlamp are so dim due to condensation that it’s so dangerous to drive at night |
| 2023-02-03 | SUSPENSION | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated the vehicle was serviced under NHTSA Campaign Number: 21V47300… |
| 2023-01-07 | WHEELS | No | 0 | The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspensio… |
| 2023-01-03 | POWER TRAIN:AXLE ASSEMBLY | No | 0 | 2016 CADILLAC SRX. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL. |
| 2022-11-21 | UNKNOWN OR OTHER | No | 0 | Rear tires slip when pressing on the gas. The car is in for repair and they said the rear transfer case needed replaced… |
| 2022-11-08 | SUSPENSION | No | 0 | The rear toe bar had a recall on it that was replaced. The replacement part is not adjustable. The back wheels are poin… |
| 2022-11-03 | UNKNOWN OR OTHER | No | 0 | Head light on my 2016 SRX is getting water inside the lens and dimming and burning out the bulbs the temporary fix is t… |
| 2022-11-01 | STRUCTURE | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, she c… |
| 2022-11-01 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that the headlights were dim while driving at night. The conta… |
| 2022-10-08 | EXTERIOR LIGHTING | No | 0 | The head lights aren’t working properly ,it’s so damped that I can’t see at night time, Dealer said there is no thing w… |
| 2022-09-01 | EXTERIOR LIGHTING | No | 0 | The low beams have gotten so dim that driving at night has become hazardous. Both the passenger and driver side lights… |
| 2022-08-14 | EXTERIOR LIGHTING | No | 0 | This issue involves our headlights or lack of lights. Driving the car at night on a dark expressway revealed a frighte… |
| 2022-08-11 | EXTERIOR LIGHTING | No | 0 | Low beam headlights are so dim it is unsafe to drive at night. |
| 2022-08-11 | EXTERIOR LIGHTING | No | 0 | My lights are very dim as if they aren’t on. |
| 2022-07-05 | SUSPENSION | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that upon walking to the rear of the vehicle, he noticed that … |
| 2022-06-04 | SUSPENSION | No | 0 | We had our vehicle recalled for links in the rear suspension some weeks ago. Saturday 6/4/22 we were going south on… |
| 2022-04-13 | TIRES | No | 0 | 2016 CADILLAC SRX CONSUMER WRITES IN REGARD THE RECALL NOTICE ON THE TOE LINK ADJUSTERS AND TIRE WEAR IN THE REAR TIRES… |
| 2022-02-13 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that while his wife was driving at an undisclosed speed, the r… |
| 2022-02-10 | EXTERIOR LIGHTING | No | 0 | Purchased a 2016 Cadillac SRX Luxury Edition used with 60,000 miles. First time driving at night, I noticed headlights … |
| 2022-01-19 | EXTERIOR LIGHTING | No | 0 | Headlights have become so dim over the last year that I can longer see more than 10 ft in front of my car at night. Th… |
| 2022-01-15 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | The contact owns a 2016 Cadillac SRX. The contact stated that the low-beam headlights did not provide proper illuminati… |
| 2022-01-13 | EXTERIOR LIGHTING | No | 0 | Due to the deterioration of the headlight assembly and the reflectors, my headlights do not give me enough light to saf… |
| 2022-01-08 | ELECTRICAL SYSTEM | No | 0 | My lift gate has stopped working. I cannot open the back of my car in any way! I am handicapped and the power lift gate… |
| 2022-01-07 | EXTERIOR LIGHTING | No | 0 | JUST INFORMED BY MY DEALERSHIP WHILE WORKING ON RECALL , THAT MY HEADLIGHTS ARE DEFECTIVE AND NEED TO BE REPLACED AT A … |