Safety Score
82
Safe
Recalls
3
Complaints
31
NCAP Stars
—
Recalls (3)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2025-03-20 | 25V175000 |
STEERING:ELECTRIC POWER ASSIST SYSTEM | 934 | — | Details |
| 2019-02-07 | 19V086000 |
STEERING:ELECTRIC POWER ASSIST SYSTEM | 26,772 | — | Details |
| 2018-09-07 | 18V595000 |
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 52,867 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-11-24 | STEERING | No | 0 | The contact owns 2016 Cadillac CTS. The contact stated while driving at various speeds, the vehicle lost power steering… |
| 2025-06-07 | UNKNOWN OR OTHER | No | 0 | Message "Shift to Park" even though the car is already in Park, preventing shutting down the car. |
| 2025-02-01 | AIR BAGS | No | 0 | The contact's relative owns a 2016 Cadillac CTS. The contact stated that while driving at approximately 40 MPH, the pas… |
| 2025-02-01 | AIR BAGS | No | 0 | The passenger side airbag stays illuminated after the vehicle is started and continues to stay on as the vehicle is dri… |
| 2024-08-01 | ELECTRICAL SYSTEM | No | 0 | Center console screen again has stopped working, no access to settings for the car nor any way to correct settings at t… |
| 2023-12-04 | POWER TRAIN | No | 0 | Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after… |
| 2022-10-01 | SUSPENSION | No | 0 | The contact owns a 2016 Cadillac CTS. The contact stated that while driving at highway speeds the rear end of the vehic… |
| 2022-06-16 | POWER TRAIN | No | 0 | I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM h… |
| 2022-04-01 | POWER TRAIN | No | 0 | The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which pu… |
| 2022-04-01 | POWER TRAIN | No | 0 | The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on… |
| 2022-01-31 | POWER TRAIN | No | 0 | Torque converter shudders and jerks abruptly. There’s trouble slowing down at times and it has a difficult time shiftin… |
| 2021-09-11 | ELECTRICAL SYSTEM | No | 0 | The side detection light in both side mirrors stays on even when the vehicle is turned off. This may cause an accident … |
| 2021-08-03 | ELECTRICAL SYSTEM | No | 0 | CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors … |
| 2021-07-11 | POWER TRAIN | No | 0 | A known issue. “Clutch slow to fill” is a defect of the 8 speed transmission that causes the vehicle to violently buck … |
| 2021-07-01 | UNKNOWN OR OTHER | No | 0 | Cracked CUE screen dealership states not covered under warranty and requesting $1700.00 to replace. My 2016 CTS has onl… |
| 2021-06-15 | STRUCTURE:BODY:DOOR:HANDLE:INTERIOR | No | 1 | The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on … |
| 2020-12-01 | ELECTRICAL SYSTEM | No | 0 | WHILE ACCELERATING FROM A STOP, MY VEHICLE LOSES ALL POWER TEMPORARILY. THROTTLE MODULATION DOES NOT INCREASE RPM. AT T… |
| 2020-11-07 | POWER TRAIN | No | 0 | WHEN I ACCELERATED THE TRANSMISSION FELT LIKE IT GOT STUCK AND CONTINUED TO REV WHEN I ATTEMPTED TO ACCELERATE AND FELT… |
| 2020-07-01 | ELECTRICAL SYSTEM | No | 0 | THE CADILLAC CUE DISPLAY FOR RADIO, INFO, HVAC, NAV, ETC. HAS BEGUN TO CRACK (AKA SPIDERWEB CRACKS) WHICH HAS NO MADE T… |
| 2020-06-01 | WHEELS | No | 0 | AT 45MPH THE RIGHT FRONT WHEEL SHUDDERS. IT ONLY HAPPENS OCCASIONALLY. I'VE CHECKED IT ON VERY SMOOTH ROADS TO MAKE S… |
| 2020-01-22 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2016 CADILLAC CTS. A HOWLING NOISE EMERGING FROM THE REAR OF THE VEHICLE REAR END DIFERENT… |
| 2019-12-25 | SERVICE BRAKES | No | 0 | THE CAR CAUGHT ON FIRE WHILE DRIVING IN NYC AT SPEEDS OF 10-20 MPH FIRST THE CAR STARTED TO SMOKE IN THE FRONT HOOD W… |
| 2019-09-24 | POWER TRAIN | No | 0 | CAR HAS JUST PASSED THE WARRANTY. PUT THE CAR IN THE SHOP FOR AN OIL CHANGE, WHEN I GOT IT BACK I COULD HEAR A YANG YAN… |
| 2017-07-01 | WHEELS | No | 0 | TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RUMBLING NOISE AND THE… |
| 2017-07-01 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT THE BATTERY BECAME INOPERABLE AND THE VEHICLE FAILED … |
| 2017-06-28 | ELECTRICAL SYSTEM | No | 0 | I BOUGHT THE CAR AS NEW WITH 6711 MILES. AROUND 12000 MILES THE VEHICLE WOULDN'T START. ROADSIDE ASSISTANCE HAD TO … |
| 2017-06-03 | UNKNOWN OR OTHER | No | 0 | WHEN YOU ENTER AN ADDRESS INTO THE NAVIGATION AND SAVE IT INTO CONTACTS. IT RE- REOUTES YOU TO A LOCATION OTHER THAN TH… |
| 2017-05-10 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2016 CADILLAC CTS. THE CONTACT STATED THAT HE WAS AN AUTHORIZED TECHNICIAN AT LATIN MOTORS (3175… |
| 2017-01-13 | ELECTRICAL SYSTEM | No | 0 | STEERING WHEEL BECAME INOPERABLE WHILE VEHICLE IN MOTION, VEHICLE SHUT DOWN MULTIPLE TIMES WHILE DRIVING CAUSING ALL LO… |
| 2016-08-07 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2016 CADILLAC CTS. WHILE DRIVING AT A LOW RATE OF SPEED OR STOPPING, THE VEHICLE MADE A CLANKING… |
| 2016-05-15 | ENGINE | No | 0 | THE AUTO STOP/START CANNOT BE SAFE. I ALMOST GOT T-BONED IN MY FIRST SEVERAL HUNDRED MILES IN A NEW CAR WITH THIS FEAT… |