Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-03-23 | 16V168000 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 21,183 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-02 | POWER TRAIN | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 70 MPH, the transmissi… |
| 2026-03-06 | ENGINE | No | 0 | While driving, engine immediately shuts off. Dash, radio, lights, etc. all function as normal. Dash cluster shows an er… |
| 2026-03-04 | VEHICLE SPEED CONTROL | No | 0 | Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leak… |
| 2026-02-25 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 3 MPH and entering the… |
| 2026-02-24 | SEATS | No | 0 | 2/24/26 around 10:45am CST the passenger seat headrest exploded/combusted with a very loud popping noise while driving … |
| 2026-02-22 | SEATS | No | 1 | The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cause… |
| 2026-02-05 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the vehicle lost motive p… |
| 2026-02-01 | UNKNOWN OR OTHER | No | 0 | While driving on the highway my vehicle will shift to neutral |
| 2026-02-01 | POWER TRAIN | No | 0 | Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick due … |
| 2026-01-30 | ENGINE | No | 0 | Vehicle began displaying check engine light. Diagnostic code P219B (Bank 2 air-fuel ratio imbalance) was identified. Ve… |
| 2026-01-28 | VEHICLE SPEED CONTROL | No | 0 | While driving shifting gears on its own without my control. Slowed me down on freeway from going 50 mph to 35 mph witho… |
| 2026-01-19 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the front pass… |
| 2026-01-16 | SEAT BELTS | No | 0 | The drivers side seatbelt will not catch or retract. I went to an independent shop who contacted Jeep to order the part… |
| 2026-01-09 | FUEL/PROPULSION SYSTEM | No | 0 | Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring har… |
| 2026-01-05 | ENGINE | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went i… |
| 2025-12-30 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the vehicle su… |
| 2025-12-17 | POWER TRAIN | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle… |
| 2025-12-13 | ELECTRICAL SYSTEM | No | 0 | While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system no… |
| 2025-12-12 | SEAT BELTS | No | 0 | I simply want to report the long delays (months) in having faulty front seat belt assembly replaced. I had to personal… |
| 2025-11-11 | EQUIPMENT | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the hea… |
| 2025-11-10 | POWER TRAIN | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service… |
| 2025-11-05 | POWER TRAIN | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the Service Shifter warning light illuminated when… |
| 2025-11-05 | POWER TRAIN | No | 0 | Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle |
| 2025-10-30 | SEATS | No | 0 | While i was driving my both of my headrests popped open out of nowhere and i freaked out and pulled to the side of the … |
| 2025-10-11 | SEATS | No | 0 | The adaptive headrest popped open without warning or accident. Wife was just trying to adjust headrest. Now can not pop… |
| 2025-09-30 | SEATS | No | 0 | The active head restraint deployed September 30, 2025 overnight while my Jeep was parked on my driveway. The restraint… |
| 2025-09-15 | SEATS | No | 0 | The driver's side head rest popped out and hit me in the back of the head, luckily I was not driving at the time, was s… |
| 2025-09-11 | ENGINE | No | 0 | The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact… |
| 2025-09-11 | ENGINE | No | 0 | My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues |
| 2025-09-10 | SEATS | No | 0 | On 10 September 2025 I was driving home from work in heavy traffic. I was stopped at a red light when I heard a loud ex… |
| 2025-08-28 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | No | 0 | The contact’s mother owns a 2015 Jeep Grand Cherokee. The contact stated that while his mother was driving at an undisc… |
| 2025-08-25 | AIR BAGS | No | 1 | While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with … |
| 2025-08-23 | AIR BAGS | No | 0 | Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me i… |
| 2025-08-21 | SEATS | No | 0 | Driver side headrest deployed while driving almost causing an accident. Passenger headrest deployed 3-weeks later while… |
| 2025-08-21 | UNKNOWN OR OTHER | No | 0 | Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle. |
| 2025-08-15 | AIR BAGS | No | 0 | I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head as … |
| 2025-08-14 | FUEL/PROPULSION SYSTEM | No | 0 | While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inope… |
| 2025-08-14 | POWER TRAIN | No | 0 | Slipping, feels like transmission is going bad |
| 2025-08-11 | AIR BAGS | Yes | 0 | After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard w… |
| 2025-08-09 | UNKNOWN OR OTHER | No | 0 | The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it … |
| 2025-08-06 | UNKNOWN OR OTHER | No | 0 | Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for in… |
| 2025-08-03 | SEATS | No | 0 | I am writing to report a malfunction in the active headrest deployment system in my vehicle. While driving, the passeng… |
| 2025-07-29 | SEATS | No | 0 | Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a m… |
| 2025-07-19 | SEATS | No | 0 | I was driving down the highway to work and all of a sudden my headrest came apart and hit my head. I was able to get p… |
| 2025-07-19 | UNKNOWN OR OTHER | No | 0 | Driver side headrest deployed while parked overnight in my driveway. It is available for inspection. I was not in the… |
| 2025-07-19 | SEATS | No | 0 | While driving the passenger side active headrest made a popping sound and the headrest sprung forward. |
| 2025-07-15 | SEATS | No | 0 | Front passenger active headrest deployed for no reason. No accident or damage. It deployed all by itself for no reason. |
| 2025-07-10 | UNKNOWN OR OTHER | No | 0 | Safety mechanism on head rests on both driver and passenger seat both have deployed without an accident happening. |
| 2025-07-01 | SEATS | No | 0 | The head rest on the driver side popped open without a crash. |
| 2025-06-23 | ELECTRICAL SYSTEM | No | 0 | Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up spe… |