Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-12-14 | 16V901000 |
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS | 10 | — | Details |
| 2015-07-06 | 15V426000 |
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | 43 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-10 | ENGINE | No | 0 | The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered t… |
| 2026-01-01 | ELECTRICAL SYSTEM | No | 0 | The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck i… |
| 2025-11-15 | ENGINE | No | 0 | I own a 2014 Mercedes-Benz CLA 250 with the 2.0L turbocharged 4-cylinder M270 engine. The check-engine light came on an… |
| 2025-08-01 | ENGINE | No | 0 | P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in a… |
| 2025-02-25 | STRUCTURE | No | 0 | The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving 30 MPH, the contact briefly lost control… |
| 2025-01-26 | FUEL/PROPULSION SYSTEM | No | 0 | Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall fo… |
| 2025-01-23 | UNKNOWN OR OTHER | No | 0 | my rear subframe rusted from the inside out and due to the rust my control arm broke off |
| 2024-12-13 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the contac… |
| 2024-10-28 | UNKNOWN OR OTHER | No | 0 | I was driving down the highway without any vehicles in front of me at around 65mph when all of a sudden my panoramic ro… |
| 2024-09-21 | ENGINE | No | 0 | The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving at approximately 70 MPH, the vehicle sta… |
| 2024-03-01 | VEHICLE SPEED CONTROL | No | 0 | Apparently the TPS (Throttle Position Sensor) which is built into the gas pedal on this 2014 MB CLA250 only lasts so lo… |
| 2024-01-14 | ELECTRICAL SYSTEM | No | 0 | As I was driving yesterday afternoon, I heard a noise and normally we don't hear any type of noise or air coming into t… |
| 2023-12-25 | WHEELS | Yes | 0 | I was driving my 2014 Mercedes CLA 250 on [XXX] traveling away from Fairfax County and towards Prince William County o… |
| 2023-12-06 | ENGINE | No | 0 | Common issue with this make and model and many others Check engine code P052E |
| 2023-09-04 | POWER TRAIN | No | 0 | Please let me preface this by saying that I am a certified aircraft mechanic and have a good working knowledge of cars.… |
| 2023-07-18 | STRUCTURE | No | 0 | The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that the front panel around the panoramic roof was sep… |
| 2023-07-01 | ENGINE | No | 0 | My engine light is and as per mechanics I have seen it is a very common problem with mercedes benz around crankcase ven… |
| 2023-05-11 | ENGINE | No | 0 | As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens rando… |
| 2023-02-22 | AIR BAGS | No | 0 | Component failure was steering column module. Safety issue was air bag could inadvertently deploy while driving. Recall… |
| 2023-02-01 | UNKNOWN OR OTHER | No | 0 | When accelerating, the car loses power. My teenager was almost hit by another car as she was trying to enter the highwa… |
| 2022-07-31 | UNKNOWN OR OTHER | No | 0 | The sunroof no longer works. Found pieces of plastic in the guide rails as the shoe horn pieces seems to be broken apa… |
| 2022-07-12 | UNKNOWN OR OTHER | No | 0 | my son was driving it on highway and noticed smoke and fire from rear driver side. Thankfully he was able to get car o… |
| 2022-06-02 | SERVICE BRAKES | No | 0 | I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car sta… |
| 2022-04-01 | STRUCTURE:BODY | No | 0 | The vehicle had been previously serviced in 2019 by a Mercedes-Benz dealership. The panel between the windshield and th… |
| 2022-01-19 | POWER TRAIN | No | 0 | While driving the transmission slips into neutral. Must come to a complete stop and turn off the car then turn it on ag… |
| 2021-10-29 | STRUCTURE:BODY | No | 0 | I was driving on the highway and the front panel in between the windshield and the sunroof detached from the car and we… |
| 2021-07-28 | SERVICE BRAKES | Yes | 1 | Was driving on a road with 3 lanes .I was in the right lane was switching to middle when my stering and brakes just loc… |
| 2021-07-20 | ENGINE | No | 0 | catalytic converter Got clogged up and car would loose power and not get enough air into engine and catalytic converter… |
| 2021-07-18 | STRUCTURE | No | 0 | The contact owns a 2014 Mercedes-Benz CLA250. The contact received notification of NHTSA campaign number: 21V197000 (St… |
| 2021-07-14 | ENGINE | No | 0 | Without warning , the vehicle started to shake uncontrollably and was unable to reach a certain speed without the tremo… |
| 2021-06-12 | ELECTRICAL SYSTEM | No | 0 | My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium … |
| 2021-04-30 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING THE OTHER DAY I OPENED THE SUNROOF WHEN IT SUDDENLY MADE A STRANGE SOUND AND STOPPED. WHEN I TRIED TO CLO… |
| 2021-02-20 | SEATS | No | 0 | WHEN I BOUGHT MY 2ND CLA, I HAVE NOTICED WHENEVER I AM DRIVING & TURN ON THE DRIVER'S HEATED SEAT, THAT IT ALWAYS BURN … |
| 2021-02-10 | VEHICLE SPEED CONTROL | No | 0 | WHEN ACCELERATING HARD TO OVERTAKE, THE ENGINE LURCHES, AND THE CAR FAILS TO ACCELERATE FURTHER AND SLOWS DOWN. THE ENG… |
| 2020-12-23 | ENGINE | No | 0 | WHILE DRIVING OUT OF A DRIVEWAY, A CAR PULLED NEAR MY CAR. AT THAT TIME, THE CAR WAS STATIONARY. MY WIFE HEARD THE PRE-… |
| 2020-12-04 | ELECTRICAL SYSTEM | No | 1 | MY SON HAD TO BE CUT OUT OF THE SEAT BACK BECAUSE IT WAS TOO TIGHT AND WRAPPED AROUND HIM. THE SEATBELT STRAP WAS LOCKE… |
| 2020-11-13 | ELECTRICAL SYSTEM | No | 0 | MY CLASS C 250 2014 VEHICLE. DIVING LONG DISTANCES ON THE INTERSTATE STARTED HEARING LOUD STATIC OVER THE SPEAKER SYSTE… |
| 2020-11-06 | ENGINE | No | 0 | I HAD A CHECK ENGINE LIGHT COME ON FOR A CRANKCASE VENT VALVE DEFECT ISSUE, THE PART IS $750 AND COSTS $1,950 WITH INST… |
| 2020-09-23 | ENGINE | No | 0 | WONT PASS EMMISIONS FOR CRANK SHAFT BREATHER THAT PREVENTS FROM PASSING STATE INSPECTION EMMISIONS FAULT CODE P-052E71 |
| 2020-09-15 | ENGINE | No | 0 | WHEN THE VEHICLE IS STOPPED I CAN HEAR A KNOCKING NOISE COMING AROUND THE WATER PUMP THE CAR HAS ONLY 39,000 MILES |
| 2020-09-11 | FUEL/PROPULSION SYSTEM | No | 0 | WHEN THE CAR IS IN IDLE AND IN MOTION, THE CABIN OF THE VEHICLE FILLS WITH A SMELL OF FUEL, AND IT WAS ALSO DISCOVERED … |
| 2020-09-01 | AIR BAGS | No | 0 | RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPL… |
| 2020-08-19 | POWER TRAIN | No | 0 | WHILE SITTING AT A RED LIGHT, THE VEHICLE WILL PUT ITSELF INTO NEUTRAL. IT'S HAPPENED MULTIPLE TIMES AND WE'VE BROUGHT … |
| 2020-08-15 | FUEL/PROPULSION SYSTEM | No | 0 | STRONG GASOLINE ODOR INSIDE THE CAR. DEALER REMOVED THE REAR SEAT. REMOVED LEFT AND RIGHT FUEL TANK ACCESS COVERS. FOUN… |
| 2020-07-20 | ENGINE | Yes | 1 | ON THIS DAY, I WAS NEARLY KILLED IN MY 2014 MERCEDES CLA250 4MATIC THAT STALLED ON A HIGHWAY IN NEW YORK CITY. THE CAR … |
| 2020-07-18 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | WHILE TRAVELING WITH MY WIFE AND NEWBORN ON HIGHWAY 64 MY 2014 CLA MB CUT OFF( WHILE IN MOTION ) AND GAVE A CODE 'DO NO… |
| 2020-04-23 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING 30 MPH I RECEIVED A RED PARKING BRAKE ERROR AND MY CAR BEGAN TO BE VERY DIFFICULT TO STEER. I THEN PULLED… |
| 2020-03-31 | STRUCTURE:BODY | No | 0 | LAST WEEK ON MARCH 31ST I WENT TO TURN MY VEHICLE ON SINCE I WANTED TO MOVE IT FROM MY PARKING SPOT IN THE NEIGHBORHOOD… |
| 2020-02-12 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WI… |
| 2020-01-19 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLA250. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF. THE CO… |