Safety Score
77
Safe
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-06-08 | 20V331000 |
LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 2,147,323 | — | Details |
| 2014-08-22 | 14V514000 |
STEERING | 508 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-12-04 | UNKNOWN OR OTHER | No | 0 | While car shopping, I found a Ford hybrid listed with ~40,760 miles. Its public history shows a severe, unexplained odo… |
| 2025-10-01 | UNKNOWN OR OTHER | No | 0 | My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be ma… |
| 2025-01-01 | UNKNOWN OR OTHER | No | 0 | Backup camera nonfunctional. Will occasionally work or be upside down. |
| 2024-09-11 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:AIR HANDLING/FILTRATION | No | 1 | The contact owns a 2014 Ford C-MAX. The contact stated while driving at approximately 20 MPH with all four windows clos… |
| 2024-06-26 | POWER TRAIN | No | 0 | The contact owns a 2014 Ford C-Max Hybrid. The contact stated when the vehicle was started, there was an abnormal rattl… |
| 2024-06-26 | ELECTRICAL SYSTEM | No | 0 | Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [XXX] and made an appoin… |
| 2024-04-03 | POWER TRAIN | No | 0 | Transmission failed at 80,000 miles, replaced at ford dealership, failed again at 105,000 miles, just 2 years after rep… |
| 2024-02-08 | STEERING | No | 0 | System: Electric Power Steering assist module failed on engine start up. Safety: Without power steering it is extremel… |
| 2023-12-25 | STEERING | No | 0 | The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a le… |
| 2023-11-03 | POWER TRAIN | No | 0 | When I first drive it with battery-only mode (about 15 miles), it is quiet. When the engine kicks in, there is a loud w… |
| 2023-09-12 | AIR BAGS | Yes | 1 | The airbags did not deploy upon collision |
| 2023-07-19 | AIR BAGS | Yes | 1 | While driving my 2014 Ford CMAX Hybrid, I struck a deer at approximately 55 mph. There is moderate damage to my front e… |
| 2023-04-11 | ENGINE | No | 0 | 2014 FORD C-MAX. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON VEHICLE. THE CONSUMER STATED THE VEHICLE HAS SEVERAL… |
| 2023-01-19 | STEERING | No | 0 | Electric power steering assist failed. Started intermittent and cleared on restart of the vehicle. Now complete failur… |
| 2022-12-16 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2014 Ford C-Max. The contact stated that the rear liftgate was opening independently. The contact st… |
| 2022-11-19 | STEERING | No | 0 | Complete failure of the steering without any warning, Was not able to steer the car. The dealership diagnosed the cau… |
| 2022-10-29 | SEAT BELTS | No | 0 | Folded down rear seat. Found both seatbelt (receiver) anchor bolts had not been attached to the nuts on the floor pan. |
| 2022-09-12 | WHEELS | No | 0 | Swollen lug nuts |
| 2022-08-31 | UNKNOWN OR OTHER | No | 0 | Rear-view camera sporadically freezes, turns upside down - will see people walking behind, and then suddenly the image … |
| 2022-08-25 | LATCHES/LOCKS/LINKAGES | No | 0 | The contact owns a 2014 Ford C-Max Hybrid. The contact stated while driving at various speeds, the hatchback door opene… |
| 2022-08-03 | WHEELS | No | 0 | I had a flat tire and I was unable to remove the lug nuts. I was on the freeway creating a hazardous condition. The lug… |
| 2022-07-12 | POWER TRAIN | No | 0 | Transmission failed at approximately 126,000 miles putting the car in to fail safe mode on the highway |
| 2022-06-09 | ELECTRICAL SYSTEM | No | 0 | Ever since we brought the car to a Ford dealership for a recall on the back door latch we have had issues with the batt… |
| 2022-06-02 | SERVICE BRAKES | Yes | 0 | While backing out of the driveway, the brakes failed. In an attempt to stop the car from continuing into on coming tra… |
| 2022-06-01 | UNKNOWN OR OTHER | No | 0 | There is clearly an open recall on my car since June of 2022, I have yet to receive any information from Ford about che… |
| 2022-02-10 | UNKNOWN OR OTHER | No | 0 | I noticed the car hasn’t honked upon locking it with the key fob for about the last 1,000 miles. Today is the first tim… |
| 2021-11-16 | STEERING | No | 0 | Steering wheel locked up and could not control car. After taking car to repair shop I was informed that the entire pow… |
| 2021-11-16 | UNKNOWN OR OTHER | No | 0 | The contact owns a 2014 Ford C-Max Hybrid. The contact stated while driving approximately 10 MPH, the steering wheel be… |
| 2021-11-11 | ELECTRICAL SYSTEM | No | 0 | The vehicle was entered while parked and locked with the security system active. A panel was removed from the lower le… |
| 2021-11-10 | UNKNOWN OR OTHER | No | 0 | The inside door panels become loose. Doors affected are the driver's door and both rear passenger doors. When the pan… |
| 2021-09-28 | STEERING | No | 0 | The issue is related to steering. My Ford C-Max steering system would become very stiff and gets locked. The warning "S… |
| 2021-09-27 | STRUCTURE:BODY | No | 0 | The passenger side rear door plastic panel keeps dislodging from its metal casing, then gets stuck on part of the inter… |
| 2021-09-21 | STEERING | No | 0 | Sudden loss of power to steering....noted that many others have had this problem. |
| 2021-09-15 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD | No | 0 | The contact owns a 2014 Ford C-MAX. The contact stated that while her vehicle was charging in her garage, the outlet an… |
| 2021-09-09 | WHEELS:LUGS/NUTS/BOLTS/STUDS | No | 0 | The contact owns a 2014 Ford C-Max. The contact took the vehicle to the local dealer for tire service and was informed … |
| 2021-07-15 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | The contact owns a 2014 Ford C-MAX. The contact stated that the transfer shaft assembly bearing had failed prematurely … |
| 2021-06-08 | STEERING | No | 0 | During last trip with car, parked car while shopping. When leaving store car lost steering and warning light came on in… |
| 2020-12-28 | LATCHES/LOCKS/LINKAGES:DOORS:LOCK | No | 0 | The contact owns a 2014 Ford C-Max. The contact said that she had received a recall letter from the manufacturer for do… |
| 2020-12-02 | POWER TRAIN | No | 0 | THERE IS A GRINDING OR RUBBING SOUND EMANATING FROM THE TRANSMISSION WHILE DRIVING, AT ANY SPEED (GENERALLY NOT WHILE S… |
| 2020-08-26 | ELECTRICAL SYSTEM | No | 0 | WARNING LIGHT WITH AN ENGINE AND WRENCH APPEARED FOR 24 HOURS. WRENCH DISAPPEARED AND THEN THE ENGINE. DEALER INSISTE… |
| 2020-07-21 | STRUCTURE:BODY | No | 0 | TRUNK RANDOMLY OPENING BY ITSELF EVEN WHEN KEYS ARE NOT CLOSE BY. SO FAR HAS ONLY HAPPENED WHEN IT IS STATIONARY |
| 2020-07-10 | STEERING | No | 0 | WHILE STOPPED FOR GAS IDIOT LIGHT FOR POWER STEERING FAILURE CAME ON. COULDN'T STEER CAR. TOOK TO FORD DEALER AND THE… |
| 2020-07-01 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOSS MOTIVE POWER … |
| 2020-06-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD HIGH PITCH WINI… |
| 2020-05-18 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE PASSENGER'S… |
| 2020-05-15 | ELECTRICAL SYSTEM | No | 0 | THE BATTERY DOES NOT CHARGE UP MORE THAN 15 MILES, IF I AM LUCKY. UNACCEPTABLE. *TR |
| 2020-05-11 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL, AN ABNORMAL ROAR… |
| 2019-11-26 | ELECTRICAL SYSTEM | No | 0 | ON NOVEMBER 26, 2019, PRESSED THE "START ENGINE" BUTTON. DASHBOARD FLASHED WITH CHECK-ENGINE, SERVICE WRENCH, AND "STO… |
| 2019-11-18 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | No | 0 | The contact owns a 2014 Ford C-Max Hybrid. The contact stated that while reversing, the back-over prevention camera was… |
| 2019-05-16 | STEERING | No | 0 | POWER STEERING FAILED WITHOUT WARNING. LUCKILY I WAS GOING VERY SLOW AT THE TIME, BUT NEEDED TO ABANDON VEHICLE, UNDRI… |