Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2020-02-10 | 20V072000 |
SUSPENSION:REAR | 211,207 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-03-03 | SUSPENSION | No | 0 | The contact owns a 2013 Ford Flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer… |
| 2026-02-22 | SEATS | No | 1 | On Sunday, February 22, 2026, I was driving my 2013 Ford Flex with the driver’s seat heater activated. After a period o… |
| 2025-12-22 | STEERING | No | 0 | While driving, the power steering warning light illuminated and steering assist was lost. The steering became extremely… |
| 2025-11-23 | STEERING | No | 0 | Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It loc… |
| 2025-10-15 | UNKNOWN OR OTHER | No | 0 | THE REAR- VIEW BACK UP CAMERA DOES NOT OPERATE PROPERLY WHEN VEHICLE IS PUT IN REVERSE. IT WORKS INTEMITTEDLY. SOMETIME… |
| 2025-09-27 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the deal… |
| 2025-09-26 | UNKNOWN OR OTHER | No | 0 | Rear camera stopped working years ago. Will only work briefly after collision warning alert goes off which goes off ran… |
| 2025-07-26 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while attempting to reverse, the vehicle lost power steering… |
| 2025-07-18 | STEERING | No | 0 | My electric power steering went out while driving. Everywhere online says the 2013 flex has a recall for this but when… |
| 2025-07-15 | STEERING | No | 0 | Power Steering Assist Default. Power steering has intermittently gone out several times and when the vehicle is powered… |
| 2025-07-04 | STEERING | No | 0 | MY 2013 FORD FLEX ONLY HAS 109,600 MILES ON IT. THE CAR IS CURRENTLY AT THE MECHANIC SHOP. THE PROBLEM I AM HAVING IS … |
| 2025-07-01 | UNKNOWN OR OTHER | No | 0 | I Repaired 1 door ajar DSF under warranty Had to pay for 2 doors PSF & PSR due to out of warranty Now there’s a reca… |
| 2025-07-01 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault"… |
| 2025-06-27 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that when the vehicle was started, the message “Power Steering Fa… |
| 2025-06-05 | STEERING | No | 0 | There is a recall on models in this year but not the one I currently have. While driving on the highway my advancetrac … |
| 2025-05-29 | ELECTRICAL SYSTEM | No | 0 | My back up camera show upside down or sometimes it shows a black screen. People have a habit of walking behind me when … |
| 2025-04-23 | ENGINE | No | 0 | The contact owns a 2013 Ford Focus. The contact stated that on several occasions while attempting to start the vehicle,… |
| 2025-03-29 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at approximately 55 MPH, there was a beeping s… |
| 2025-03-18 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the steering wheel fa… |
| 2025-03-18 | STEERING | No | 0 | I went to drop my children off at school, backed out of the driveway fine everything was good. I went to turn the corne… |
| 2025-02-12 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated while driving and making turns, the steering wheel was sticking a… |
| 2025-01-30 | ELECTRICAL SYSTEM | No | 0 | The backup camera went out, but first it went upside down. Not inverted, just upside down. It's definitely a safety iss… |
| 2025-01-03 | UNKNOWN OR OTHER | No | 0 | Backup camera will not work or send image inverted |
| 2024-12-13 | UNKNOWN OR OTHER | No | 0 | The back up/ rear camera failed on this vehicle. The sudden failure of this caused me to panic as I could no longer see… |
| 2024-12-04 | STEERING | No | 0 | The steering failed while driving. Steering assist was shut down and almost impossible to turn the wheel. |
| 2024-11-12 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that … |
| 2024-10-18 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at unknown speeds, after coming to a stop and … |
| 2024-10-11 | STEERING | No | 0 | There is a power steering assist fault. Mine failed. This is a known issue That was recalled for the model year of my c… |
| 2024-08-17 | STEERING | No | 0 | While driving down the highway the power steering system failed without any indication lights. Upon slowing down I noti… |
| 2024-06-14 | STEERING | No | 0 | The contact's client owns a 2013 Ford Flex. The contact stated that while her and her client were driving at approximat… |
| 2024-06-04 | WHEELS:RIM | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that the passenger’s side rear wheel was corroded and leaking air… |
| 2024-05-15 | STEERING | No | 0 | After starting the vehicle, warning on dash stating "power steering assist fault" appeared. Steering wheel was extremel… |
| 2024-05-09 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the power steering as… |
| 2024-04-27 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 MPH, the vehicle became difficu… |
| 2024-03-16 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that after restarting the vehicle, the messaged "Power Steering" … |
| 2024-03-01 | STRUCTURE:BODY | No | 0 | Repeated problems with door latch system in 2013 Ford Flex. Door is interpreted as being ajar, despite being closed. Tw… |
| 2024-02-02 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle intermitt… |
| 2024-01-31 | STEERING | No | 0 | Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my vin apparently… |
| 2024-01-20 | FUEL/PROPULSION SYSTEM | No | 0 | There seems to be a fuel leak on my vehicle's fuel tank. When the tank is half full and more there is a noticable fuel … |
| 2024-01-16 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated while starting the vehicle, the message "Power Steering Failure" … |
| 2024-01-01 | UNKNOWN OR OTHER | No | 0 | Backup Camera not working |
| 2023-12-27 | ELECTRICAL SYSTEM | No | 0 | While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high wit… |
| 2023-12-26 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that the vehicle had experienced several electrical failures, inc… |
| 2023-11-30 | STEERING | No | 0 | Was driving and the power steering went out. Lost control of steering and almost went off the road. Called the dealer a… |
| 2023-10-18 | FUEL SYSTEM, GASOLINE | No | 0 | The contact owns a 2013 Ford Flex. The contact stated that while her daughter was driving at an undisclosed speed; afte… |
| 2023-08-18 | SUSPENSION | No | 0 | Front tires look and stay really low no matter how much air is put in. It's leaking brake fluid. The emergency brake ba… |
| 2023-08-16 | STEERING | No | 0 | 2013 Ford Flex lost power steering, had to tow the vehicle home. Called Ford my vehicle was not covered under the recal… |
| 2023-08-14 | STEERING | No | 0 | I called the dealer to let them know of steering issue, not being able to turn wheel, then message came on dash board o… |
| 2023-08-08 | STEERING | No | 0 | Message came on the dash when driving in downtown traffic that says “power steering assist fault” and the steering whee… |
| 2023-07-21 | STEERING | No | 0 | The contact owns a 2013 Ford Flex. The contact stated while making a left turn driving 10 MPH, the traction control, po… |