Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2014-04-25 | 14V212000 |
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 50,571 | — | Details |
| 2013-05-16 | 13V202000 |
WHEELS:LUGS/NUTS/BOLTS/STUDS | 18,871 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-01-10 | EXTERIOR LIGHTING | No | 0 | My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few m… |
| 2025-12-03 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to properly… |
| 2025-10-25 | STEERING | No | 0 | While driving steering becomes unresponsive for a few seconds then returns to normal |
| 2025-10-09 | SERVICE BRAKES | No | 0 | I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The brake… |
| 2025-07-11 | SERVICE BRAKES | No | 0 | Don’t no |
| 2025-06-09 | ENGINE | No | 0 | I am having transmission problems. My transmission accelerates late. |
| 2025-04-23 | SERVICE BRAKES | No | 0 | I am writing to formally raise a serious safety concern regarding my Cadillac SRX. For over a year, the ABS warning lig… |
| 2025-03-07 | POWER TRAIN | Yes | 0 | Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is n… |
| 2025-03-03 | EXTERIOR LIGHTING | No | 0 | Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning the… |
| 2025-03-02 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | No | 0 | Odometer Fraud. The contact purchased a 2013 Cadillac SRX. The contact stated that while attempting to start the vehicl… |
| 2025-02-22 | SERVICE BRAKES | No | 0 | I am reporting Ed Morse Cadillac Delray Beach, for improperly handling a manufacturer recall service, which resulted in… |
| 2025-01-17 | EXTERIOR LIGHTING | No | 0 | I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were s… |
| 2024-11-18 | EXTERIOR LIGHTING | No | 0 | 2013 Cadillac SRX has ridiculous (pointing down) low beam headlight issues. Adaptive forward lighting makes this impos… |
| 2024-09-07 | POWER TRAIN | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a thr… |
| 2024-08-20 | VEHICLE SPEED CONTROL | No | 0 | My transmission is sleepin and it only goes to second gear for like 20 min then it won’t move at all |
| 2024-06-11 | SERVICE BRAKES | No | 0 | There have been many times where while driving that the breaks don’t work properly, you can push the break all the way … |
| 2024-05-12 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | No | 0 | I purchased the SRX from Massey Cadillac North of Orlando, FL in August 2023. Two weeks ago I received an audio warning… |
| 2024-04-01 | STEERING | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated that after taking the vehicle out of the parking garage, the A… |
| 2024-02-06 | EXTERIOR LIGHTING | No | 0 | I cannot see when driving at night. I'm getting cars flashing me to turn my lights on but they are already on. If I dri… |
| 2024-02-01 | EXTERIOR LIGHTING | No | 0 | Headlights not bright enough too dark to drive at night |
| 2024-02-01 | ELECTRICAL SYSTEM | No | 0 | Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure se… |
| 2023-12-15 | EXTERIOR LIGHTING | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated that while driving at approximately 45 MPH, the driver's side … |
| 2023-11-16 | SEATS | No | 1 | Seat heater burn through passenger seat, burning passenger |
| 2023-10-16 | EXTERIOR LIGHTING | No | 0 | The headlights failed to provide enough light to see the road at night. This, of course, is dangerous when driving on t… |
| 2023-06-23 | UNKNOWN OR OTHER | No | 0 | Opened my back hatch to put groceries in at store, and the hatch opened lifted up and then went up and down then closed… |
| 2023-05-21 | VISIBILITY/WIPER | No | 0 | Our 2013 Cadillac SRX headlamps are so weak and dark we cannot drive it after it gets dark. They are so weak that other… |
| 2023-04-24 | UNKNOWN OR OTHER | No | 0 | 2013 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT. THE CONSUMER STATED SHE PURCHASED A LEMON. UPON RECEIVING THE… |
| 2023-04-21 | VISIBILITY/WIPER | No | 0 | Lights on dim are extremely dangerous. I could not see an animal in the road after dark. I can not drive my vehicle aft… |
| 2023-03-16 | SUSPENSION | No | 0 | With GM recall N212340980, the toe link was replaced with a nonadjustable toe link and thus it can not be aligned prope… |
| 2023-03-09 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING THE VEHICLE BETWEEN 45 AND 50 MPG THE ENTIRE CAR SHUTS DOWN AHD THE CUE DISINGAUGES WITH OUT ANY WARNING.… |
| 2023-02-03 | EXTERIOR LIGHTING | No | 0 | Low beam headlights are so dim it is extremely dangerous to operate during dark hours. Purchased this car this date fr… |
| 2022-12-21 | EXTERIOR LIGHTING | No | 0 | The headlamps do not shine as brightly as needed to illuminate the road. Affects driving safety not to be able to see … |
| 2022-12-09 | SEATS | No | 0 | The contact’s customer owns a 2013 Cadillac SRX. The contact stated that while the valet driver was driving, the front … |
| 2022-12-02 | EXTERIOR LIGHTING | No | 0 | Low beam headlights are very dim . Changed bulbs with no improvement. This is dangerous to occupants in my vehicle and … |
| 2022-12-01 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights were not illuminat… |
| 2022-12-01 | ELECTRICAL SYSTEM | No | 0 | Cue screen has spider webbed and not able to use hands free or ac ( only fan moter comes on but to turn on ac it's on t… |
| 2022-11-27 | AIR BAGS | Yes | 1 | The contact owns a 2013 Cadillac SRX. The contact stated that while driving approximately 35 MPH the driver suffered a … |
| 2022-08-26 | LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK | No | 1 | The contact owns a 2013 Cadillac SRX. The contact stated after she pushed the liftgate button located on the driver's s… |
| 2022-06-16 | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT | No | 0 | When I park car in PARK...IT SAYS SHIFT TO PARK and I must wiggle gear shifter to get it correctly in PARK OR IT ROLLS … |
| 2022-06-08 | EXTERIOR LIGHTING | No | 0 | I just bought the vehicle. Headlights low beam are extremely dim. New bulbs installed and headlight brightness dim outp… |
| 2022-05-06 | EXTERIOR LIGHTING | No | 0 | Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners f… |
| 2022-02-14 | LANE DEPARTURE: BLIND SPOT DETECTION | No | 0 | The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the Lane Departure warning an… |
| 2022-02-12 | POWER TRAIN | No | 0 | 2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom o… |
| 2022-02-09 | EXTERIOR LIGHTING | No | 0 | Low beam headlights are dim cannot see the road at night. When driving at night you have to use high beam to see the ro… |
| 2022-01-13 | EXTERIOR LIGHTING | No | 0 | Headlight low-beam bulbs are too dim for safe night time driving. I have had numerous safety incidents arise during ni… |
| 2022-01-05 | EXTERIOR LIGHTING | No | 0 | Exterior headlights are almost non existent. The vehicle can not be driven safely at night. I must use high beams to s… |
| 2021-12-16 | EXTERIOR LIGHTING | No | 0 | No accident for crash of involved in this report. I'm reporting not able to drive at night just use high beams at all t… |
| 2021-12-07 | SUSPENSION | No | 0 | The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension… |
| 2021-12-06 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | 2013 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HEADLIGHTS SAFETY RECALL. |
| 2021-12-01 | EXTERIOR LIGHTING | No | 0 | Front headlamps, Low visibility driving at night, high safety hazard I cannot see the road to drive safely The headligh… |