Safety Score
84
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2012-04-05 | 12V147000 |
SUSPENSION:REAR | 15 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2024-07-08 | AIR BAGS | No | 1 | Driver steering wheel airbag deployed while parking van at work. Nothing was hit just went off causing burns and wrist… |
| 2024-03-15 | ELECTRICAL SYSTEM | No | 0 | My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this … |
| 2023-08-02 | SERVICE BRAKES | No | 0 | At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many pe… |
| 2023-06-13 | ENGINE | No | 0 | NHTSA Recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children a… |
| 2022-09-30 | ELECTRICAL SYSTEM | No | 0 | Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in ou… |
| 2021-12-31 | UNKNOWN OR OTHER | No | 0 | On Thursday January 6, 2022, I took my car Volkswagen Routan 2012 to the service center because the check engine light … |
| 2021-12-30 | ELECTRICAL SYSTEM | No | 0 | Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't t… |
| 2021-11-24 | POWER TRAIN | No | 0 | The transmission on our 2012 VW Routan has completely failed. The car will not go into gear and left my wife in a posit… |
| 2021-07-22 | UNKNOWN OR OTHER | No | 0 | referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secur… |
| 2021-07-01 | ELECTRICAL SYSTEM | No | 0 | While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle w… |
| 2021-06-17 | AIR BAGS | No | 0 | The ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which then depowers … |
| 2021-04-01 | ELECTRICAL SYSTEM | No | 0 | The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice… |
| 2020-09-20 | ELECTRICAL SYSTEM | No | 0 | VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE… |
| 2020-08-30 | ENGINE | No | 0 | WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED… |
| 2020-07-01 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE S… |
| 2020-05-19 | ELECTRICAL SYSTEM | No | 0 | THE VEHICLE OFTEN HAS DIFFICULTY STARTING AND WILL OCCASIONALLY SHUT OFF WHILE DRIVING. THE PROBLEM SEEMS SIMILAR TO TH… |
| 2020-02-07 | STEERING | No | 0 | HAD TO REPLACE RIGHT REAR WHEEL BEARING AT APPROXIMATELY 60,000 MILES. HAD TO REPLACE LEFT REAR WHEEL BEARING AT 80,50… |
| 2020-01-22 | AIR BAGS | No | 0 | THE DRIVERS HEADREST AIRBAG DEPLOYED WHILE SITTING IN MY GARAGE. ENGINE HAD JUST BEEN STARTED. IF THIS HAD HAPPENED WHI… |
| 2020-01-03 | AIR BAGS | No | 0 | I WAS PARKED IN MY GARAGE. WHEN I STARTED THE CAR, THE DRIVER HEADREST EXPLODED FORWARD. IF THIS HAD HAPPENED WHILE DRI… |
| 2019-10-25 | FUEL/PROPULSION SYSTEM | No | 0 | MY CAR WILL CRANK BUT NOT START. AFTER SEVERAL TRIES IF YOU USE THE KEY FOB YOU CAN GET IT TO START. I HAVE THE CAR LOO… |
| 2019-09-21 | ELECTRICAL SYSTEM | No | 0 | MY WIFE WAS DRIVING WITH 2 CHILDREN ON THE HIGHWAY AT 70 MPH WHILE THE ENGINE DIES DUE TO THE FUEL PUMP STOPPING TO WOR… |
| 2019-08-19 | STRUCTURE:BODY | No | 0 | VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRAN… |
| 2019-05-02 | ENGINE | No | 0 | THE CAR WILL JUST SHUT DOWN WHILE DRIVING. NO WARNING, NO LIGHTS, NO CHECK ENGINE, NO POWER STEERING OR POWER BREAKS (I… |
| 2019-04-27 | ENGINE | No | 0 | DRIVING AT LOW SPEED VAN RACED FORWARD THEN STOPPED ALMOST HIT ANOTHER VEHICLE. NOW WON'T RUN AND CHECK ENGINE LIGHT ON… |
| 2019-04-05 | AIR BAGS | Yes | 1 | I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTIO… |
| 2019-03-06 | SERVICE BRAKES | No | 0 | MULTIPLE TIMES IN THE PAST FEW MONTHS THE CAR HAS STOPPED RUNNING WHILE I AM DRIVING. VEHICLE IN MOTION ON HIGHWAY.… |
| 2019-02-10 | ELECTRICAL SYSTEM | No | 0 | MY 2012 VW ROUTAN CUTS OFF WHILE IN MOTION. IT IS VERY SCARY WHEN YOU ARE DRIVING DOWN THE HIGHWAY AND YOUR CAR IS NO L… |
| 2018-12-18 | ELECTRICAL SYSTEM | No | 0 | THE ENGINE WILL DIE AS I'M DRIVING DOWN THE HIGHWAY. THIS CAUSES ME TO LOSE POWER STEERING, ALL MY DIGITAL GUAGES ON D… |
| 2018-12-12 | ELECTRICAL SYSTEM | No | 0 | MY 2012 VOLKSWAGEN ROUTAN HAS ONLY 87K MILES AND THE CAR WILL CRANK BUT WILL NOT START, AND OR WHILE DRIVING THE CAR'S … |
| 2018-11-26 | ELECTRICAL SYSTEM | No | 0 | MY CAR BEGAN TO LOSE LIGHTS, FUEL, SPEAKER CAPABILITIES, AND STARTING ABILITY. ONCE WAS ON THE HIGHWAY, AND TWICE IN M… |
| 2018-11-20 | ELECTRICAL SYSTEM | No | 0 | I WAS IN A PARKING LOT VAN WOULD NOT START. IT WOULD TURN OVER AN CRANK AGAIN AND AGAIN WHEN ATTEMPTING TO START, BUT … |
| 2018-09-01 | ELECTRICAL SYSTEM | No | 0 | I'VE BEEN EXPERIENCING MAJOR SAFETY PROBLEMS WITH MY 2012 VW ROUTAN LATELY. ON SEVERAL OCCASIONS, WHILE DRIVING, MY VA… |
| 2018-08-15 | ELECTRICAL SYSTEM | No | 0 | ON SEVERAL OCASSION WHEN THE CAR IS STARTED ALL THE LIGHTS ON THE DASHBOARD COME ON AND WINDSHIELD WIPERS COME ON AND N… |
| 2018-08-01 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING ALL DASHBOARD LIGHT WILL COME ON GAS NEEDLE GOES DOWN TO EMPTY, RADIO SHUTS OFF, WINDOWS WILL NOT ROLL UP… |
| 2018-08-01 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | TIPM - THE TIPM IN THE ROUTAN HAS BEEN NOTED AS MALFUNCTIONING ON MANY ONLINE FORUMS. MY TIPM MALFUNCTIONED AND MY VEHI… |
| 2018-07-14 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING, THE CAR WILL SUDDENLY STALL ALL LIGHTS WILL COME ON. SOMETIME IT WILL START BACK UP WHEN PUSHING START B… |
| 2018-04-09 | ELECTRICAL SYSTEM | No | 0 | STALLS WHILE DRIVING INTERMITTENTLY; UNABLE TO START INTERMITTENTLY; DIAGNOSED BY VW DEALER AS FAULTY TIPM; REQUIRED RE… |
| 2018-04-02 | ELECTRICAL SYSTEM | No | 0 | SAME ISSUES AS OTHERS AS REPORTED FOR TIPM FAILURES IN VW ROUTAN / CHRYSLER VEHICLES. THE UNDERLYING COMMON PART IS TH… |
| 2018-04-01 | ENGINE | No | 0 | AS I AM ACCELERATING FROM 25-35 MPH THE VEHICLE ALMOST FEELS LIKE IT DOESN'T WANT TO SHIFT INTO NEXT GEAR. THE VEHICLE … |
| 2018-02-15 | ELECTRICAL SYSTEM | No | 0 | MILEAGE 106,000 2012 ROUTAN BUT ISSUES HAVE BEEN PRESENT SINCE PURCHASE AT 96000. VEHICLE STALLED AND LOST ALL POWER AP… |
| 2018-02-06 | ELECTRICAL SYSTEM | No | 0 | ENGINE SHUTS OFF WHEN DRIVING ON A CITY STREET OR WHEN SITTING STILL. WHEN SLOWING DOWN TO TURN |
| 2018-01-31 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE CRANKED, BUT FAILED TO START AND THE… |
| 2017-12-19 | ELECTRICAL SYSTEM | No | 0 | FOR PAST 2 YEARS I NOTICED MY THE VAN WOULD NOT IMMEDIATELY START. FIGURED IT WAS A FLUKE. IN PAST YEAR, MY VAN HAS BEE… |
| 2017-12-08 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING ON A CITY STREET ROADS MAY HAVE HAD A LITTLE ICE ON THEM. FELT A SHARP SENSATION TO MY OUTER ANKLE AREA (… |
| 2017-11-13 | FUEL/PROPULSION SYSTEM | No | 0 | HAVE HAD THE COILS REPLACED AND THE SPARK PLUGS AND OTHER WORK DONE AND THE CAR STILL SHAKES ON IDLING. VERY FRUSTRATIN… |
| 2017-09-14 | ELECTRICAL SYSTEM | No | 0 | TAKATA RECALL. HAVING PROBLEMS STARTING VAN ON FIRST TRY. VAN WILL STALL A FEW TIMES BEFORE STARTING. SOMETIMES THE BA… |
| 2017-09-02 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND STAL… |
| 2017-09-01 | ELECTRICAL SYSTEM | No | 0 | I FILE A COMPLAINT A FEWS MONTHS AGO ABOUT HAVE TROUBLES STARTING MY VAN OR BATTERY DRAINAGE. TOOK IT TO THE DEALERSHIP… |
| 2017-08-15 | EXTERIOR LIGHTING | No | 0 | DRIVERS SIDE LOW BEAM KEEPS BLOWING OUT,WHEN TAKEN TO VOLKSWAGON DEALERSHIP WAS TOLD RECOMMENDATION WAS FOR THEM TO RE… |
| 2017-03-25 | VEHICLE SPEED CONTROL | No | 0 | THE PROBLEM STARTED WITH THE CAR NOT STARTING ON VARIOUS OCCASIONS. I JUST THOUGHT IT WAS A FLUKE. THEN IT DIED ON ME M… |