Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2011-09-08 | 11E036000 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 99,322 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-07-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to … |
| 2025-05-01 | ELECTRICAL SYSTEM | No | 0 | This is my 4th volkswagen jetta 2.5L I've own that has had the same issue with the charging system the car would just s… |
| 2025-05-01 | UNKNOWN OR OTHER | No | 0 | The ignition switch where the key is placed in the ignition and turned to start the car failed. The ignition would not… |
| 2025-02-28 | SERVICE BRAKES | No | 0 | I recently bought vehicle seen there is a recall |
| 2025-02-28 | ELECTRICAL SYSTEM:HORN | No | 0 | Seller sold vehicle without a working horn and hasn’t fixed it |
| 2024-08-01 | AIR BAGS | No | 0 | Clock spring went out and would have failed to deploy the airbags if i was in an accident. there was no notification th… |
| 2024-06-20 | UNKNOWN OR OTHER | No | 0 | I was driving on the road going up a hill and my fuel was just alittle low about 120 miles my car sputtered and died an… |
| 2024-05-22 | VISIBILITY/WIPER | No | 0 | The contact's daughter owns a 2012 Volkswagen Jetta. The contact stated that while his daughter was driving at undisclo… |
| 2024-03-03 | POWER TRAIN | No | 0 | A bolt holding my CV Joint backed out causing the bracket between two of the bolts to come lose. The bracket then swung… |
| 2023-12-02 | POWER TRAIN | No | 0 | I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my… |
| 2023-11-01 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 19V615000 (Electr… |
| 2023-09-15 | SERVICE BRAKES | No | 0 | ABS module controlling the Anti-Lock brake system has failed. I am told there is a recall for earlier models of this c… |
| 2023-08-01 | FUEL/PROPULSION SYSTEM | No | 0 | Everytime I fill with gas car will not start.i have to pump accelerator, then it will start.it starts normally on all o… |
| 2023-06-07 | ENGINE | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle fa… |
| 2023-06-01 | UNKNOWN OR OTHER | No | 0 | Cannot turn engine off. Key gets stuck in ignition when turning off the engine. Dealer confirmed it's an on-going a… |
| 2023-05-05 | UNKNOWN OR OTHER | No | 0 | Key stuck in ignition, can't turn off |
| 2023-03-22 | SERVICE BRAKES | No | 0 | The brakes randomly engage while driving and sometimes while parking, without touching the brake pedal. After this happ… |
| 2023-02-15 | UNKNOWN OR OTHER | No | 0 | The passenger mirror on my car was fine while I was driving to work and then when I went to change lanes I looked over … |
| 2023-02-10 | ELECTRICAL SYSTEM | No | 0 | The passenger side door actuator/wiring is not locking appropriately. Through the use of the key fob locking the car do… |
| 2023-01-10 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, he noticed a b… |
| 2023-01-09 | FUEL SYSTEM, DIESEL | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated he smelled a strong odor of carbon dioxide inside the vehi… |
| 2022-12-23 | AIR BAGS | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that while his daughter was driving at an undisclosed spee… |
| 2022-12-23 | ENGINE | No | 0 | My DPF system failed after my warranty ran out, about 128,000mi. and VW charged me $3000 to replace the DPF, then two d… |
| 2022-12-08 | ELECTRICAL SYSTEM | No | 0 | Unable to remove the key from the ignition to turn the car off, constantly getting stuck with the engine on other times… |
| 2022-11-01 | ELECTRICAL SYSTEM | No | 0 | The locking system is hit and miss at this time. The automatic locks do not lock all the doors. Sometimes the trunk w… |
| 2022-05-22 | SUSPENSION | No | 0 | Front driver strut coil spring snapped while driving. |
| 2022-01-25 | SERVICE BRAKES | No | 0 | The car it’s having severals issues such a fuel system injectors fuel ⛽️ gas leak also breaks and battery 🔋 alternado… |
| 2022-01-01 | SERVICE BRAKES | No | 0 | The ABS module has failed and caused lights in dash to illuminate for ABS, Traction control, and airbags. Requires full… |
| 2021-10-18 | ENGINE | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that while operating the vehicle, the check engine light w… |
| 2021-09-07 | AIR BAGS | No | 0 | Unknown Car has been acting up First throttle body went now airbag, tire pressure, tracking, & other lights are on C… |
| 2021-09-02 | ENGINE | No | 0 | The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fi… |
| 2021-08-11 | POWER TRAIN | No | 0 | Experiences rollaway issue but VIN not currently covered under recall. |
| 2021-08-04 | ENGINE | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at 15 mph, the vehicle made a clunking … |
| 2021-07-02 | POWER TRAIN | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with … |
| 2021-07-01 | SERVICE BRAKES | No | 0 | The brake vacuum pump is leaking oil. As this component is related to brakes, it is considered a safety component. The … |
| 2021-05-25 | FUEL/PROPULSION SYSTEM | No | 0 | It first started around May 2021. The first symptom was gas or exhaust fumes in my cabin of the vehicle. Apart believed… |
| 2021-05-24 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2012 Volkswagen Jetta. The contact stated that her husband was driving at an undisclosed speed, when… |
| 2021-04-05 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITI… |
| 2021-03-12 | ELECTRICAL SYSTEM | No | 0 | I WAS UNABLE TO TURN THE CAR OFF. THE KEY WERE STUCK IN THE IGNITION IN THE ON POSITION AND WOULD NOT COME OUT OR GO TO… |
| 2020-12-13 | AIR BAGS | No | 0 | WHEN STARTING MY 2012 VW JETTA, THE ABS LIGHT, BRAKE LIGHT, PASSENGER AIR BAG LIGHT COME ON ON THE DASHBOARD ALONG WITH… |
| 2020-11-27 | SERVICE BRAKES | No | 0 | WHILE IN MOTION BRAKES WERE ENGAGED TO SLOW VEHICLE DOWN. BRAKES "STUCK" AT TOP OF MOTION AND WOULD NOT DEPRESS. HAD … |
| 2020-11-01 | AIR BAGS | No | 0 | AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOL… |
| 2020-10-30 | VISIBILITY/WIPER | No | 0 | WHEN THE WEATHER GETS COLD AROUND 35 DEGREES AND LOWER, THE WIPERS STOP WORKING. THEY ARE NOT STUCK TO WINDSHIELD. VERY… |
| 2020-10-19 | POWER TRAIN | No | 0 | I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBL… |
| 2020-10-05 | ELECTRICAL SYSTEM | No | 0 | MISCOMMUNICATION FROM COMPUTER TO ABS SYSTEM CAUSING THE ABS TO ENGAGE WHEN BRAKING NORMALLY DRIVING UP TO AN INTERSECT… |
| 2020-08-30 | UNKNOWN OR OTHER | No | 0 | KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. |
| 2020-08-24 | UNKNOWN OR OTHER | No | 0 | KEY KEEPS GETTING STUCK IN THE IGNITION. IT IS UNABLE TO TURN OFF THE CAR. |
| 2020-08-19 | POWER TRAIN | No | 0 | JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FIN… |
| 2020-08-16 | ELECTRICAL SYSTEM | No | 0 | KEY GETS STUCK IN IGNITION AND VEHICLE KEEPS RUNNING. TAKES SEVERAL MINUTES BEFORE THE KEY IS ABLE TO BE REMOVED WITH A… |
| 2020-08-16 | UNKNOWN OR OTHER | No | 0 | IGNITION LOCK CYLINDER STICKS WHEN TURNING OFF AND ON. THE STICKING CAUSED KEY TO BRAKE WHICH DAMAGED THE IGNITION AND … |