Safety Score
88
Safe
Recalls
2
Complaints
23
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2015-03-10 | 15V137000 |
EXTERIOR LIGHTING | 30,141 | — | Details |
| 2012-11-06 | 12V533000 |
LATCHES/LOCKS/LINKAGES:HOOD:LATCH | 23 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-10-04 | SUSPENSION | No | 0 | Mercedes-Benz offers an extended warranty, effectively a 20-year/unlimited mileage coverage, for the rear subframe due … |
| 2025-08-01 | FUEL/PROPULSION SYSTEM | No | 0 | For several months I been smelling different odors from my 2012 CLS550, getting stronger as the weeks go by now smellin… |
| 2025-07-15 | FUEL/PROPULSION SYSTEM | No | 0 | There is a strong odor of gasoline coming from the drivers side rear. I conducted a Google search on the issue and ther… |
| 2025-03-10 | FUEL/PROPULSION SYSTEM | No | 0 | I have Mercedes Benz CLS 550. Whenever I fill up a tank full, I smell gas in the CAR and in my garage. After researchin… |
| 2024-07-25 | SERVICE BRAKES | No | 0 | Premature rusting on brake and fuel lines which lead to further issues with driveability and saftey. This us caused by … |
| 2023-09-08 | UNKNOWN OR OTHER | No | 0 | The vehicle sunroof exploded while traveling on the interstate. Stopped and inspected the vehicle to find no impact obj… |
| 2023-09-07 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2012 Mercedes-Benz CLS550. The contact stated while driving at an undisclosed speed, the sunroof exp… |
| 2022-11-30 | UNKNOWN OR OTHER | No | 0 | The rear subframe rusted from the inside out causing structural failure of the subframe. This lead to twisting of the c… |
| 2022-03-15 | UNKNOWN OR OTHER | No | 0 | It has been confirmed by a glass company that the car has an improper seal/bonded windshield. The windshield is the o… |
| 2020-11-30 | ELECTRICAL SYSTEM | No | 0 | CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATI… |
| 2020-09-15 | FUEL/PROPULSION SYSTEM | No | 0 | FUEL LEAK INTO REAR DRIVER SIDE BACK SEAT FROM BELOW. GAS LEAKED INTO PASSENGER CABIN DUE TO A SEAL THAT BROKE FROM GAS… |
| 2020-02-20 | ENGINE | No | 0 | ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS … |
| 2019-07-01 | FUEL/PROPULSION SYSTEM | No | 0 | FUEL LEAK FROM UNKNOWN PART OF THE TANK |
| 2018-09-17 | FUEL/PROPULSION SYSTEM | No | 0 | "FUEL LEAKING FROM GAS TANK" AFTER SMELLING A STRONG FUEL SMELL BOTH INSIDE AND OUT SIDE MY VEHICLE I TOOK TO MERCEDES… |
| 2018-08-18 | ELECTRICAL SYSTEM | No | 0 | DRIVING ON THE HIGHWAY WITH MY 6MONTH OLD BABY AND SUDDENLY MY CAR SURGES AND LOSES POWER. THE CHECK ENGINE LIGHT FLASH… |
| 2017-09-01 | ENGINE | No | 0 | WHEN STARTED AND FOR SOME PERIOD AFTER WARM UP THE ENGINE FUEL INJECTORS RATTLE. THE DEALER MECHANIC CLAIMS THAT THIS … |
| 2017-08-10 | FUEL/PROPULSION SYSTEM | No | 0 | UNKNOWN EVERY TIME THE CAR IS REFUELED THERE IS A VERY STRONG SMELL OF GASOLINE IN AND AROUND THE VEHICLE. IF YOU CH… |
| 2016-02-28 | POWER TRAIN | No | 0 | DRIVE SHIFT CAME APART WHILE I WAS DRIVING AND BROKE THE FRONT AXLE DIFFERENTIAL ON THE HIGHWAY |
| 2016-01-15 | VISIBILITY | No | 0 | The contact owns a 2012 Mercedes-Benz CLS550. The contact stated that while driving at an undisclosed speed, upon adjus… |
| 2014-02-01 | ELECTRICAL SYSTEM | No | 0 | THE VERY DAY I BROUGHT MY CAR HOME FROM A USED CAR PURCHASE, THE MOMENT I PULLED IN MY DRIVEWAY TO PARK, THE MESSAGE CE… |
| 2014-01-29 | WHEELS | No | 0 | TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS-550 (N/A). THE CONTACT STATED THAT OVER A ONE-MONTH PERIOD, ALL FOUR FACT… |
| 2012-10-04 | SERVICE BRAKES | Yes | 2 | WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEE… |
| 2012-08-14 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED… |