Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2017-01-10 | 17V024000 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | 654,695 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-04-06 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at 20 MPH, the vehicle lost power steering f… |
| 2026-03-25 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. While the contact’s girlfriend was driving at an undisclosed speed, the steering w… |
| 2026-03-22 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle, the power steering malfunctio… |
| 2026-03-18 | STEERING | Yes | 0 | The steering locked up and was completely unable to turn the wheel. This resulted in an accident that sent the car into… |
| 2026-03-08 | ELECTRICAL SYSTEM | No | 0 | The Power Steering Assist Fault notice keeps popping up on the dashboard screen. When this happens, the power steering… |
| 2026-02-03 | LATCHES/LOCKS/LINKAGES | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds and making a left turn, th… |
| 2026-01-20 | STEERING | No | 0 | I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the dangerou… |
| 2026-01-20 | STEERING | No | 0 | I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 For… |
| 2026-01-04 | UNKNOWN OR OTHER | No | 0 | I have a recall, I need to know where I have to fix that |
| 2026-01-01 | STEERING | No | 0 | What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering Ho… |
| 2025-12-25 | STEERING | No | 0 | UNKNOWN. I have no power steering. I have contacted Ford and they were supposed to fix my car for free which they did n… |
| 2025-12-22 | STEERING | No | 0 | I recently started to experience hard steering while in transit the power assist light came on and so does the advanced… |
| 2025-12-20 | STEERING | No | 0 | My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the 20… |
| 2025-12-19 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 55 MPH, the messages "Service Power… |
| 2025-12-15 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 40 MPH, the “Service Advancetr… |
| 2025-12-01 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steering… |
| 2025-11-29 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle on two occasions, the "Power Ste… |
| 2025-11-27 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated while driving 20 MPH in the snow, the message "Service Power St… |
| 2025-11-15 | STEERING | No | 0 | My car lost my electric power steering on November 15, 2025. Ford has a Safety Satisfaction Program15V340000 for this v… |
| 2025-10-10 | STEERING | No | 0 | The power steering of the vehicle was lost along with illumination of “power steering sensor assist fault” and “service… |
| 2025-09-26 | STEERING | No | 0 | Purchased in October of 2024,12 Ford Fusion steering failure. Vehicle suddenly became difficult to steer. Issues match… |
| 2025-09-18 | AIR BAGS | No | 0 | On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up… |
| 2025-09-15 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic powe… |
| 2025-09-08 | STEERING | No | 0 | Power steering has recently failed. Vehicle unsafe to drive (had to cancel recall appointment to replace air bags). Fou… |
| 2025-09-08 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist faul… |
| 2025-09-04 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic powe… |
| 2025-09-01 | STEERING | No | 0 | Subject: Concern Regarding Power Steering Failure and Recall Eligibility – 2012 Ford Fusion Hybrid I own a 2012 Ford F… |
| 2025-08-08 | STEERING | No | 0 | Ford’s official website shows that my 2012 Ford Fusion (VIN: [XXX] ) is covered under Customer Satisfaction Program 15N… |
| 2025-08-07 | STEERING | No | 0 | Our power steering failed while driving and is extremely difficult to turn. It is dangerous. We looked up safety recall… |
| 2025-08-05 | POWER TRAIN | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that after coming to a stop, the vehicle stalled. The transmiss… |
| 2025-07-27 | STEERING | No | 0 | My power steering rack and pinion went out after the Ford recall being completed |
| 2025-07-26 | STEERING | No | 0 | Power steering first failed in March 2025 after longer than average driving (vacation). Unplugging the electronic powe… |
| 2025-07-25 | STEERING | No | 0 | My power steering went out while driving and then warning lights came on in dash. I have uploaded photos. I also have… |
| 2025-07-18 | STEERING | No | 0 | I drove about 40 mins to a friends house. Got up the next day to leave and I started the car and the power steering ass… |
| 2025-07-14 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the message "Power Steering Ass… |
| 2025-07-04 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at approximately 55 - 60 MPH, the AdvanceTra… |
| 2025-06-30 | STEERING | No | 0 | I am filing a complaint regarding the ineffectiveness of Ford Recall 15S18 / NHTSA 15V-340 on my 2012 Ford Fusion (VIN:… |
| 2025-06-23 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated while driving 55 MPH, the power steering assist became inoperab… |
| 2025-06-14 | STEERING | No | 0 | Steering Issue |
| 2025-06-13 | STEERING | No | 0 | My power steering went in my 2012 Ford Fusion. It was recalled years ago and now it has affected my car. I can’t drive … |
| 2025-06-11 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving on a main road at 55 MPH, the vehicle lost p… |
| 2025-06-11 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the power steering assist was i… |
| 2025-06-09 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel … |
| 2025-06-02 | WHEELS:LUGS/NUTS/BOLTS/STUDS | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while his son was driving at 65 MPH, he had to pull over t… |
| 2025-05-29 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message “Servic… |
| 2025-05-28 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel seize… |
| 2025-05-15 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated that while driving 60 MPH, the power steering failed to functio… |
| 2025-05-11 | STEERING | No | 0 | The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the steering wheel started dri… |
| 2025-04-27 | STEERING | No | 0 | When I turned my car on to leave for work it was beeping and the menu said power steering system faulty and loss of pow… |
| 2025-04-24 | STRUCTURE:BODY | No | 0 | Absolute unacceptable level of rust to the body and frame. Even with regular car washes, sitting for a year covered. It… |