Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2011-06-03 | 11V308000 |
AIR BAGS:SIDE/WINDOW | 47,401 | — | Details |
| 2010-12-15 | 10V623000 |
SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 97,843 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-11-19 | EXTERIOR LIGHTING | No | 0 | The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and ve… |
| 2025-05-21 | EXTERIOR LIGHTING | No | 0 | There were recalls on this vehicle. I just purchased and trying to get assistance. |
| 2025-04-24 | EXTERIOR LIGHTING | No | 0 | I own a 2011 Cadillac SRX and have experienced a serious issue with the headlights. Over time, the headlights became ex… |
| 2025-03-02 | SERVICE BRAKES | No | 0 | I’m sending in this complaint which is a common problem with the Cadillac SRX. The ABS breaks go soft when activated. I… |
| 2025-02-14 | STRUCTURE:BODY | No | 0 | Transmission cable and roll away not right gear |
| 2025-02-01 | EXTERIOR LIGHTING | No | 0 | The car is extremely unsafe. The headlights are dim no matter how many times they are replaced. I have to drive with hi… |
| 2025-01-31 | SERVICE BRAKES | No | 0 | Put new brake pads on car still having same problem brakes work fine most of the time. Then every now and then brake pa… |
| 2025-01-29 | SERVICE BRAKES | No | 0 | Just randomly if I have to brake the brakes go all the way to the floor. Sometimes have to pump the brakes to stop. Las… |
| 2025-01-07 | SERVICE BRAKES | No | 0 | This is the 3rd time this happens in the life of our Cadillac SRX great vehicle it’s been in the family for years altho… |
| 2024-12-10 | POWER TRAIN | No | 0 | Unknown Transmission hesitation, causing vehicle to delay when pulling out in traffic. Vehicle also slips when drivin… |
| 2024-12-02 | SERVICE BRAKES | No | 0 | After braking hard, skidding or going over a hard bump, brakes go to the floor and do not recover. This has ongoing sin… |
| 2024-11-22 | SUSPENSION | No | 0 | Trying to get recall performed but keep being refused. McGuires Chevrolet of Newton,N.J. won't perform recall because I… |
| 2024-10-23 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated while driving at an undisclosed speed, the panoramic sunroof f… |
| 2024-10-01 | EXTERIOR LIGHTING | No | 0 | The headlights dim and the cars can't be driven at night. It's a well documented issue. |
| 2024-08-18 | STRUCTURE:BODY | No | 0 | I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on… |
| 2024-07-16 | ENGINE | No | 0 | Service Sublimity track |
| 2024-06-10 | SERVICE BRAKES | No | 0 | Breaks went to the floor and had to pump them to stop the car. After that they worked normally. This has happened twice… |
| 2024-05-28 | SERVICE BRAKES | No | 0 | My 2011 SRX has lost brake power 4 times in the past 2 years. I reported to GM as other owners had this complaint. I hi… |
| 2024-05-15 | SERVICE BRAKES | No | 0 | Brakes just randomly go out and pedal becomes spongy. Then, the brakes start working again. The brakes become almost in… |
| 2024-03-07 | AIR BAGS | No | 0 | aint been fixed |
| 2024-03-07 | EXTERIOR LIGHTING | No | 0 | The headlights are failing at night creating a safety concern. The first time I drove at night the headlights were like… |
| 2024-02-26 | VISIBILITY/WIPER | No | 0 | It is a common issue with 2010-2016 Cadillac SRX for the reflective material on the inside of the low beam halogen proj… |
| 2024-01-15 | EXTERIOR LIGHTING | No | 0 | The headlights on my 2011 Cadillac SRX4 (62,000 miles and garage kept from new until 2 years ago) started to fail in 20… |
| 2024-01-01 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while driving at 60 MPH, the vehicle swayed abnormally. T… |
| 2023-11-29 | SUSPENSION | Yes | 0 | The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 20 MPH and making a left turn at a… |
| 2023-09-15 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension… |
| 2023-08-16 | EXTERIOR LIGHTING | No | 0 | I NEVER GOT A RECALL ON THE LIGHT REPAIR. HAS MOISTURE IN HEADLIGHT. YOU CAN NOT SEE AT NIGHT. LIGHTS ARE VERY LOW LIGH… |
| 2023-08-05 | SERVICE BRAKES | No | 0 | The brake light, the ABS light and the stability control light came in my vehicle and GM says that the EBCM needs to be… |
| 2023-07-10 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, a message displaye… |
| 2023-05-16 | AIR BAGS | Yes | 0 | I was in an accident 2 weeks ago where 0 airbags were deployed. I swerved to miss an elk, traveling about 55-60 mph, ta… |
| 2023-05-15 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, and attempting to … |
| 2023-04-19 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that the brake warning light was illuminated. The contact stat… |
| 2023-04-04 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, there was an abnor… |
| 2023-03-01 | STEERING | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfun… |
| 2023-02-07 | UNKNOWN OR OTHER | No | 0 | Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a re… |
| 2023-01-14 | EXTERIOR LIGHTING | No | 0 | Both headlights are filled with condensation which makes driving the car not too good at night getting concerned that t… |
| 2023-01-11 | STEERING | No | 0 | My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs … |
| 2023-01-09 | SUSPENSION | No | 0 | Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to … |
| 2023-01-03 | SUSPENSION | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated while driving 60 MPH, the vehicle was veering to the right and… |
| 2022-12-24 | EXTERIOR LIGHTING | No | 0 | It is clear that it's a manufacturing problem with the seals for the headlights in this vehicle. There are many of the … |
| 2022-12-02 | EXTERIOR LIGHTING | No | 0 | I have had my vehicle about a month I have a 2011 Cadillac SRX I have had it in the shop at least 3 weeks since I had i… |
| 2022-11-01 | EXTERIOR LIGHTING | No | 0 | Over time the headlight casings have moisture inside. Also, the plastic covering to the headlights is no longer clear … |
| 2022-10-03 | ENGINE | No | 0 | We bought a 2011 Cadillac SRX from Carvana April 4th of 2022 later that same year in October 22 the engine lights came … |
| 2022-08-29 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | No | 0 | The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle, the air conditioning unit co… |
| 2022-08-01 | EXTERIOR LIGHTING | No | 0 | It’s one problem but it’s a big problem and for the life of me it seems as if I can’t get through to someone. My headli… |
| 2022-07-21 | STRUCTURE:BODY | No | 0 | The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. W… |
| 2022-07-15 | EXTERIOR LIGHTING | No | 0 | Headlights are leaking and allowing moisture to enter into the headlight assembly. In turn, this is causing headlights… |
| 2022-06-01 | EXTERIOR LIGHTING | No | 0 | Rear brake lights remains on while moving and when the car is parked. |
| 2022-05-27 | STEERING | No | 0 | Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase th… |
| 2022-05-22 | EXTERIOR LIGHTING | No | 0 | Condensation on both headlights |