Safety Score
46
High Risk
Recalls
6
Complaints
50
NCAP Stars
—
Recalls (6)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2019-12-18 | 19V904000 |
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 600,166 | — | Details |
| 2018-01-11 | 18V046000 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | 327,796 | — | Details |
| 2015-11-24 | 15V793000 |
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK | 411,205 | — | Details |
| 2011-12-07 | 11V574000 |
WHEELS:LUGS/NUTS/BOLTS/STUDS | 128,616 | — | Details |
| 2010-05-24 | 10V222000 |
POWER TRAIN:AUTOMATIC TRANSMISSION | 19 | — | Details |
| 2010-04-20 | 10V161000 |
SEATS:FRONT ASSEMBLY:RECLINER | 33,256 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2026-01-30 | ELECTRICAL SYSTEM | No | 0 | I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tires … |
| 2025-12-01 | STEERING | No | 0 | Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steerin… |
| 2025-09-22 | STEERING | No | 0 | The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars to… |
| 2025-08-20 | SERVICE BRAKES | No | 0 | The safety recall 19S54 is affecting my vehicle. It was made at the same plant at the approved date range as the other … |
| 2025-07-16 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 30 MPH, the "Service Tractio… |
| 2025-06-23 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while depressing the brake pedal to the floorboard, the … |
| 2025-04-17 | FUEL/PROPULSION SYSTEM | No | 0 | Check engine light is on mechanic says it's a fuel tank issue |
| 2025-01-25 | STEERING | No | 0 | I experienced a loss of power steering while driving and a dash display "Service Power Steering Now" and "Service Advan… |
| 2025-01-03 | SERVICE BRAKES | No | 0 | Whenever the car engine isn't warm and I slam on the brakes, they barely respond. I have replaced the master cylinder,… |
| 2024-11-01 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated while driving at approximately 45 MPH while turning the steer… |
| 2024-10-22 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while operating the vehicle, the "Check Brake System" an… |
| 2024-09-30 | STEERING | No | 0 | started vehicle, "power steering assist fault" message appeared on dash message center, unable to turn steering wheel. … |
| 2024-08-19 | ENGINE | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the check engine … |
| 2024-07-31 | STEERING | No | 0 | My power steering light came on and then immediately the wheel got tight. I was unable to turn the wheel and then event… |
| 2024-06-10 | STEERING | No | 0 | After turning the car on one morning, an alert displayed on the dash saying "Power Steering Assist Fault" and "Service … |
| 2024-06-02 | STEERING | No | 0 | Upon starting the vehicle, the steering wheel is firm and very difficult to manouver. It requires a great amount of str… |
| 2024-06-01 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that upon starting the vehicle, the steering wheel was firm a… |
| 2024-05-29 | STEERING | No | 0 | See attached document for complaint |
| 2024-05-14 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the steering wheel was diffi… |
| 2024-05-10 | SERVICE BRAKES | No | 0 | On May 10, 2024, as I was rounding a sharp curve, I applied brakes to slow down, but there were no brakes. In fact the… |
| 2024-04-09 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2010 Mercury Milan Hybrid. The contact stated while his mother was driving approximately 30 MPH, the… |
| 2024-04-05 | EXTERIOR LIGHTING | No | 0 | The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the … |
| 2024-02-27 | SERVICE BRAKES | Yes | 0 | My name is [XXX] and I own a 2010 Mercury Milan. I bought it on [XXX] from an 84 year old woman who take good care of … |
| 2023-12-24 | AIR BAGS | Yes | 0 | I was driving home from Fargo ND to Fergus falls MN on Christmas Eve when a gust of wind blew me out of the tracks into… |
| 2023-12-12 | STEERING | No | 0 | I have a 2010 Mercury Milan with only 60000 miles on it and the electric power steering went out. It happened while i w… |
| 2023-11-25 | ELECTRICAL SYSTEM | No | 0 | UNKNOWN When air temperature drops below 50 degrees radio console does not function. Display is locked with only the w… |
| 2023-11-20 | ENGINE | No | 0 | I have a 2010 mercury milan premier thats power steering went out I found out the part has been recalled on the 2011 mo… |
| 2023-11-06 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that after restarting the vehicle, the power steering message… |
| 2023-10-07 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while driving approximately 55-60 MPH, the "Service Powe… |
| 2023-09-13 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that at start-up and while driving at various speeds, the pow… |
| 2023-07-19 | POWER TRAIN | No | 0 | While I was driving check engine light, service wrench light came on also. The vehicle began to idle surge at stop ligh… |
| 2023-06-18 | SERVICE BRAKES | No | 0 | Power brake failure, brake pedal goes to the floor, vehicle rolls forward and backward while in park, ABS warning and T… |
| 2023-06-03 | ELECTRICAL SYSTEM | No | 0 | Power steering fault. Steering wheel locks up. |
| 2023-06-01 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that the power steering assist became inoperable. The driver … |
| 2023-05-25 | STEERING | No | 0 | While driving the dash displayed Service Power Steering Now & Advance Trac. The car seemed normal until we pullled off … |
| 2023-05-19 | STEERING | No | 0 | Steering became hard to steer. Power steering assist failure light on and 75 years old hardly could turn wheel. Many 20… |
| 2023-05-04 | STEERING | No | 0 | Periodically I would receive a a steering assist fault. Now my steering is completely out with the same warning. With t… |
| 2023-03-31 | STEERING | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle exper… |
| 2023-03-10 | SERVICE BRAKES | No | 0 | The brake system went completely out. The brake pedal has no pressure and goes all the way to the floor. When looking o… |
| 2023-02-19 | SERVICE BRAKES | No | 0 | When starting to drive 2 days ago multiple braking warnings went off on the vehicle, including Advance Trac warnings. T… |
| 2023-01-22 | STEERING | No | 0 | While driving the power steering failed and the qheel wouldn't turn at all. Luckily I was in my neighborhood. |
| 2023-01-09 | AIR BAGS | No | 0 | 2010 MERCURY MILAN. CONSUMER WRITES IN REGARD TO DRIVERS SIDE AIRBAG SAFETY RECALL. |
| 2023-01-07 | STEERING | No | 0 | The power assist malfunctioned nearly causing a crash. 2011 model was recalled 2010 was not. |
| 2022-11-30 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds and depressing the brake peda… |
| 2022-10-25 | STEERING | No | 0 | Power Steering Control Module Difficulty steering, loss of control No No No, 10/20/22 |
| 2022-10-24 | FUEL SYSTEM, GASOLINE | No | 0 | The contact's father-in-law owns a 2010 Mercury Milan. The contact stated that upon refueling the vehicle, her father-i… |
| 2022-10-14 | STEERING | No | 0 | I was driving to the store, luckily only going 30mph. Suddenly the power steering stopped working, the message center d… |
| 2022-09-22 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | No | 0 | The contact owns a 2010 Mercury Milan. The contact stated while driving at an undisclosed speed, the A/C fan was turned… |
| 2022-09-19 | SERVICE BRAKES | No | 0 | The brakes failed to stop my car a week ago. A warning brake light appeared at the same time. It happened on a street n… |
| 2022-07-15 | ELECTRICAL SYSTEM | No | 0 | Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning m… |