Safety Score
50
Average
Recalls
5
Complaints
50
NCAP Stars
—
Recalls (5)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2016-02-11 | 16V083000 |
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE | 1,037 | — | Details |
| 2015-04-01 | 15V194000 |
ELECTRICAL SYSTEM:IGNITION:SWITCH | 20,676 | — | Details |
| 2014-07-01 | 14V396000 |
ELECTRICAL SYSTEM:IGNITION | 18,526 | — | Details |
| 2010-06-10 | 10V252000 |
ELECTRICAL SYSTEM:WIRING | 15,902 | — | Details |
| 2009-07-01 | 09V244000 |
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 18,500 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2024-06-23 | ELECTRICAL SYSTEM | No | 0 | Volkswagen dealership does not want to fulfill the recall. |
| 2024-06-08 | AIR BAGS | Yes | 1 | The contact owned a 2009 Volkswagen Routan. The contact stated that while driving at 65 MPH, the contact suffered a me… |
| 2023-07-24 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2009 Volkswagen Routan. The contact received notification of the NHTSA Campaign Number: 15V194000 (E… |
| 2023-06-20 | ELECTRICAL SYSTEM | No | 0 | While driving the vehicle flashed several of the dashboard waring lights, starting dinging and then stopped, started fl… |
| 2023-02-01 | ELECTRICAL SYSTEM | No | 0 | the car shuts off while driving which is scary. requires restarting while in traffic. there was a recall in past and t… |
| 2022-05-23 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Elect… |
| 2022-05-12 | ELECTRICAL SYSTEM | No | 0 | After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire … |
| 2021-12-05 | ELECTRICAL SYSTEM | No | 0 | My vehicle shows no pending recalls, but ignition switch still malfunctioning whenever it is bumped or a lanyard is on … |
| 2021-11-16 | ENGINE | No | 0 | The contact owns a 2009 Volkswagen Routan. The contact stated while at a stoplight, the vehicle stalled. There was an a… |
| 2021-07-02 | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | No | 0 | The brackets that hold the automatic door wires brake continuously. Then the wire gets pinched in the door and it caus… |
| 2021-04-19 | SERVICE BRAKES | No | 0 | THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO STA… |
| 2021-03-16 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ESC WARN… |
| 2021-01-22 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE VEHIC… |
| 2020-12-15 | ELECTRICAL SYSTEM | No | 0 | VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. TH… |
| 2020-10-08 | SERVICE BRAKES | No | 0 | FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND T… |
| 2020-08-11 | ELECTRICAL SYSTEM | No | 0 | DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER |
| 2020-08-03 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WIT… |
| 2020-07-02 | ELECTRICAL SYSTEM | No | 0 | MY DRIVERS SIDE BACK SEAT DOOR WILL NOT CLOSE ALL THE WAY AND WILL OPEN BACK UP IF IT DOES NOT LATCH CORRECTLY. THE … |
| 2020-07-01 | AIR BAGS | No | 0 | THE PASSENGER SIDE AIRBAG COVER ARE INFLATED , CRACK , BUBBLE, LOOK LIKE THE AIRBAG MAY EXPLOTED.. I CALL VW AND THEY… |
| 2020-04-04 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING CAR IT TURNS OFF. HAS TO BE RESTARTED. FAULTY IGNITION SWITCH. NOTICED A PAST RECALL.*DT*JB |
| 2020-03-02 | ELECTRICAL SYSTEM | No | 0 | THERE ARE TWO ISSUES THAT KEEP OCCURRING THAT MAY OR MAY NOT BE RELATED. FIRST, SOMETIMES WHEN I START THE VEHICLE EVER… |
| 2020-02-12 | ELECTRICAL SYSTEM | No | 0 | I TAKE MY VW ROUTAN TO FINISH THE RECALL .BECAUSED MY DOOR OPEN WHEN I WAS DRIVING FROM GEORGIA TO FLORIDA WITH MY 2 DA… |
| 2020-02-08 | ENGINE | No | 0 | VEHICLE HAS BEEN MOVING AND WILL SUDDENLY SHUT DOWN WHILE DRIVING. ALL POWER STEERING, BRAKING AND ELECTRICAL SYSTEMS … |
| 2019-11-16 | ENGINE | No | 0 | CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COM… |
| 2019-11-15 | ELECTRICAL SYSTEM | No | 0 | WE PURCHASED THIS USED IN FEBRUARY 2019 AND HAVE SINCE EXPERIENCED NUMEROUS ISSUES WITH THE RADIO, BACKUP CAMERA, AND D… |
| 2019-10-12 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL T… |
| 2019-10-01 | ELECTRICAL SYSTEM | No | 0 | TIPM BOX NEEDS TO BE REPLACED, VW DEALERSHIP SAYS IT IS FAULTY AND HAS GLITCHES THAT NEED TO BE REPAIRED BUT IT EXCEEDS… |
| 2019-09-15 | ENGINE | No | 0 | FIRST MY ROUTAN HAS BEEN IN MY POSESSION FOR I BELIEVE ABOUT 5 YEARS. I CHECK THE OIL REGULARY AND KEEP OIL CHANGES, T… |
| 2019-09-01 | ELECTRICAL SYSTEM | No | 0 | THERE ARE SO MANY COMPLAINTS FOR THE SAME THING YET VW REFUSES TO ADMIT IT IS A PROBLEM. MY ELECTRICAL WILL SHUT OFF CO… |
| 2019-08-01 | POWER TRAIN | No | 0 | CAR WON'T GO MORE THAN 50 MILES PER HOUR |
| 2019-07-12 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (E… |
| 2019-04-21 | SERVICE BRAKES | No | 0 | VEHICLE WILL INTERMITTENTLY NOT START EVEN AFTER MULTIPLE TRY'S. VEHICLE SHUTS OFF DURING DRIVING EVENTS CITY AND HIGHW… |
| 2019-02-17 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | WHEN I'M DRIVING ALL THE LIGHTS WILL TURN ON ON THE DASH BOARD THEN TURN OFF AND MY WINDSHIELD WIPERS WILL TURN IN THE … |
| 2019-02-08 | POWER TRAIN | No | 0 | VEHICLE SHUTS OFF AUTOMATICALLY WHILE DRIVING. NO SPECIFIC TEMPERATURE OUTSIDE, NO SPECIFIC TIME OF DAY, JUST SHUTS OFF… |
| 2018-11-13 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | DRIVING DOWN THE HIGHWAY ONE NIGHT AND THE ANTI-LOCK SYSTEM IS ACTIVATING BY ITSELF. TOOK IT TO A SHOP AND THEY TOLD M… |
| 2018-11-10 | ELECTRICAL SYSTEM | No | 0 | FOR SEVERAL MONTHS IN 2018 OUR 2009 VOLKSWAGEN ROUTAN WOULD NOT START, WINDOWS WOULD NOT WORK CORRECTLY, ETC. ON NOVEMB… |
| 2018-09-12 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING BETWEEN 30 TO 65 MPH, THE VEHICLE RANDOMLY JERKED FORWARD … |
| 2018-08-06 | SERVICE BRAKES | No | 0 | I WAS DRIVING MY 2009 ROUTAN THIS MORNING (8/6/18) IN A ROUND-A-BOUT WHEN OUT OF BLU MY STEERING AND BRAKES COMPLETELY… |
| 2018-06-11 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE THE CONTACT WAS OUT OF TOWN, THE VEHICLE FAILED TO START AND THE C… |
| 2018-05-21 | VEHICLE SPEED CONTROL:CRUISE CONTROL | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, TH… |
| 2018-04-15 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 40 MPH THE CONTACT NOTICED THE TRANSMISSION WAS STUCK IN T… |
| 2018-04-04 | ELECTRICAL SYSTEM | No | 0 | DRIVING DOWN THE ROAD AND ALL THE LIGHTS WILL START BLINKING AND VEHICLE WILL TURN COMPLETELY OFF. NO BRAKES OR POWER S… |
| 2018-02-20 | SERVICE BRAKES | No | 0 | WE WERE DRIVING THE VEHICLE WHEN ALL OF THE SUDDEN IT STALLED! THERE IS NO CHECK LIGHT ON AND WHEN IT DOES THIS WE LOST… |
| 2018-02-05 | SERVICE BRAKES | No | 0 | WHILE TAKING MY GRANDSON TO SCHOOL THIS MORNING ON A VERY CURVY COUNTRY ROAD THE ENGINE DIED ON MY 2009 VOLKSWAGON ROUT… |
| 2017-12-11 | ELECTRICAL SYSTEM | No | 0 | SINCE BUYING OUR 2009 ROUTAN IN THE FALL OF 2016 WE HAVE SUNK THOUSANDS INTO IT TRYING TO GET IT FIXED BECAUSE OF THE I… |
| 2017-11-16 | ELECTRICAL SYSTEM | No | 0 | THE CAR DOES NOT START AFTER A STOP. IT TAKES HOURS BEFORE IT RESTARTS. REPLACED BATTERY, STARTER STILL SAME ISSUE. MAN… |
| 2017-11-14 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING BETWEEN 15-25 MPH, THE STEERING WHEEL SEIZED AND THE VEHIC… |
| 2017-10-11 | ELECTRICAL SYSTEM | No | 0 | AS OF JANUARY 2017 I HAVE HAD THE REPEATED ISSUE OF THE CAR NOT STARTING WHEN TURNED ON. NOTE THE RECALL ON THE IGNITI… |
| 2017-10-05 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE CONTACT DETECTED A BURNING ODOR WITHOUT WARNI… |
| 2017-09-01 | ENGINE | No | 0 | VEHICLE WON'T START. THIS IS NOT THE FIRST TIME AND I HAVE FILLED PREVIOUS INCIDENT REPORTS. IT LEFT ME STRANDED AGAIN … |